Paying your Carmi Light and Water utility bill quickly and easily is important You want to avoid late fees, service interruptions, and other issues Carmi Light and Water offers multiple ways for customers to pay their bill.
Read on to learn about the various payment options, from paying online, by phone, automatic bank draft, mail or in person.
Pay Your Carmi Utility Bill Online
The easiest way to pay your Carmi Light and Water bill is online through their secure payment website.
To pay online:
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Go to wwwmunicipalonlinepaymentscom/carmilightandwater
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Click on “Sign In” in the top right corner
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Enter your account number and password
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Select “Pay Now” for the account you want to pay
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Enter payment details and submit
When paying online you can use credit cards, debit cards, or electronic checks. You’ll receive instant payment confirmation and your account will update right away.
Pay by Phone
You can also pay your Carmi Light and Water bill over the phone quickly using the utility automated phone system.
To pay by phone:
- Call 618-382-5555
- Select the “Pay by Phone” option
- Enter your account number
- Follow the voice prompts to make a payment
The automated phone system is available 24/7 for your convenience. Have your payment information ready.
Establish Automatic Monthly Bank Draft
For easy, automatic bill payment, sign up for monthly bank draft through Carmi Light and Water. This automatically deducts your bill from your checking or savings account each month.
To start bank draft payments:
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Download the bank draft authorization form
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Complete and sign the form
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Attach a voided check
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Mail documents to:
Carmi Light and Water
225 E Main St
Carmi, IL 62821
Approval takes 1-2 billing cycles. You’ll receive a bill marked “Bank Draft – Do Not Pay” when active.
Pay by Mail
To pay your utility bill by mail, send a check or money order to:
Carmi Light and Water
PO Box 270
Carmi, IL 62821
Make payments payable to Carmi Light and Water and include your account number on the memo line. Allow 5-7 days for delivery. Do not mail cash.
Pay In Person
You can pay your Carmi utility bill in person at:
Carmi Light and Water
225 E Main St
Carmi, IL 62821
Office hours are Monday – Friday, 7:00am to 3:00pm. Carmi Light and Water accepts cash, checks, money orders and credit/debit cards.
Avoid Late Fees
Carmi Light and Water bills are due on the 15th of each month. Payments received after the 15th incur a late fee of 10% of the unpaid balance.
If the due date falls on a weekend or holiday, payments are due the next business day without late fees.
Pay on time to avoid penalties. Contact the utility immediately if you anticipate difficulty paying your bill.
Payment Assistance Options
If you are struggling financially, Carmi Light and Water offers programs that may help:
- Payment arrangements – Set up a payment plan
- LIHEAP – Provides home energy bill assistance
- Budget billing – Spread costs evenly over the year
Inquire about these programs if you need help paying your utility bill. Disconnection protection plans may also be available for qualifying households.
Account Management Tips
- Review bills promptly for accuracy
- Provide updated contact information if you move
- Report service problems immediately
- Enroll in paperless billing to save time and paper
- Monitor usage through your online account
- Understand water usage tiers when applicable
Proper account management helps avoid issues. Notify Carmi Light and Water anytime your contact information changes.
Summary of Carmi Utility Bill Pay Options
Carmi Light and Water offers flexibility when it comes to paying your bill. Choose the payment method that is easiest and most convenient for you:
- Pay online through your account dashboard
- Use the automated phone system
- Sign up for monthly bank draft
- Mail a check or money order
- Pay in person at the utility office
- Explore payment assistance programs if needed
Pay your Carmi Light and Water utility bill on time every month using their online, phone, or in-person payment options. Know your account number and due date, and take advantage of the many ways to pay.
