Now that you can pay your Cedar Hill water bill online, it’s easier than ever to do so. Here is a complete guide that will show you how to set up and use online bill pay for your Cedar Hill water account. This article will show you how to pay your bill online, whether it’s your first time or you just need a reminder.
Overview of Paying Water Bills Online in Cedar Hill
The City of Cedar Hill offers several convenient online options for paying your water and sewer bill Below is a quick overview of what’s available
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WaterSmart Customer Portal – This is the city’s preferred online payment method. People can make an account to see their bills, see a record of their payments, set up autopay, and do other things. Payments can be made via credit/debit card or e-check.
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Pay by Credit/Debit Card – You can make one-time credit or debit card payments through the city’s website without registering for an account,
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Pay by E-Check – Like credit/debit payments, you can also pay by e-check through the website without needing an account.
No matter which option you choose, paying your Cedar Hill water bill online is fast, easy, and secure Online payments are processed quickly, meaning you don’t have to worry about late fees if you pay on the due date
Step 1: Set Up a WaterSmart Account (Optional)
While not required, we highly recommend Cedar Hill water customers set up an account on the WaterSmart Customer Portal. This gives you the most features and flexibility in managing your account online.
To set up a WaterSmart account, visit https://www.cedarhilltx.com/643/Online-Services and click the link for the WaterSmart Customer Portal. From there, click “New User” and enter your account information to create your online profile.
The portal allows you to:
- View real-time account balance and billing history
- Receive notifications for things like leaks, high usage, and past due bills
- Set up automatic and recurring payments
- Store payment methods for future use
- Go paperless by opting out of mailed paper bills
- Update account and contact information
Having an account makes paying your bill and managing your Cedar Hill water account much simpler. But again, it’s not required to pay online.
Step 2: Make a One-Time Payment Without an Account
If you prefer not to set up a WaterSmart account, you can still easily pay your water bill online through the city’s website:
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Under “Residential Water Service”, click on “Pay Your Water Bill”.
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On the payment page, enter your Cedar Hill water account number and the name on the account.
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Enter your payment details including credit/debit card information or e-check bank account information.
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Verify that all payment information is correct. Double check the amount due to avoid over or underpaying.
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Click Submit Payment and you’re done!
The payment will be processed immediately and posted to your account typically within 1-2 business days. No need to wait for the due date – pay early anytime to avoid late fees.
Payment Methods for Paying Your Cedar Hill Water Bill Online
Cedar Hill offers several payment methods for paying your water bill online:
Credit or Debit Card
- Visa, Mastercard, American Express, and Discover accepted
- Convenient and fast payment option
- Transaction fee applies to cover processing costs
eCheck
- Free payment directly from your bank account
- eCheck payments come straight from your checking or savings account
- No fees associated with eCheck payments
AutoPay and Recurring Payments
- Set up automated payments from a card or bank account so you never miss a bill
- Recurring payments can be scheduled for the same amount each month
- Autopay can be set up to pay the total bill amount each month
No matter which option you choose, online payments are processed quickly and securely. Payments made by 6 PM CST on a business day are typically posted to your account the next business day.
Online Payment Tips and Tricks
Follow these tips to ensure smooth online bill payment experiences:
- Double check account numbers to avoid misdirecting payments
- Allow 1-2 business days for online payments to post to your account
- If paying on the due date, pay early in the day to avoid late fees
- Save payment methods to simplify future payments
- Set payment reminders/alerts to help remember due dates
- Contact utility billing at 469-272-2931 if you don’t see your payment
Online payments really make managing your Cedar Hill water account convenient. And with payment alerts and autopay through the WaterSmart portal, you don’t have to stress about forgetting a bill.
Hopefully this guide provides all the info you need to handle your Cedar Hill water bill payments online. The process is very quick and easy once you get it set up. Enjoy the convenience and be sure to contact the city utility department if any questions come up!
Automated Check Payment (ACH)
Residents can sign up for ACH bill payment service. This payment is an electronic transfer of funds from your checking account to the City, and actual transfers take place on the payment due date. This transfer is immediate and your utility account is credited the same day that funds are debited from your bank account. There is no charge for this service. Please allow two to three billing cycles after signing up for the automated payment process to take effect. City Ordinance 2010-425 states a customer will be assessed the maximum amount for returned checks allowed under Section 3. 506 of the Texas Business and Commerce Code.
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Utility Services
Email Utility Billing Physical Address 285 Uptown Boulevard 1st Floor Cedar Hill, TX 75104 Phone: 469-272-2931 Fax: 972-291-5110 Emergency (After Hours) Water / Sewer Service: 972-780-6643 Hours Monday through Friday 8 a.m. to 5 p.m. Directory
Check & Money Order Payment
Payments by money order or check may be mailed to the:
City of Cedar Hill – Utility Services285 Uptown Blvd, Building #100Cedar Hill, TX 75104
Easy ways to pay your water bill
FAQ
What is the phone number for Cedar Hill water bill?
Where do I pay my water bill in Laurel Mississippi?
Where can I pay my DC water bill?
Where is Cedar Hill Water Department?
Address, Phone Number, and Hours for Cedar Hill Water Department, a Water Department, at South Clark Road, Cedar Hill TX. Address, Phone Number, and Hours for Cedar Hill Water Department, a Water Department, at South Clark Road, Cedar Hill TX. View map of Cedar Hill Water Department, and get driving directions from your location .
How do I contact Cedar Hill utility services?
SIGN UP FOR TRASH SERVICE ALERTS & REMINDERS Any questions or inquiries can be submitted to the Utility Services Dept. at 469-272-2931, option 4 / [email protected] . Who’s responsible for what?
What services does Cedar Hill provide?
The City of Cedar Hill provides water and sewer services to residents. Trash, recycling, brush, bulk and household hazardous waste services are outsourced and provided by WM. Electricity and gas services are not available through the City. SIGN UP FOR TRASH SERVICE ALERTS & REMINDERS
How can customers help keep Cedar Hill clean?
Customers are encouraged to conserve fuel and help keep Cedar Hill clean by making utility bill payments using a method not requiring a vehicle trip.