Paying your utility bill each month is a necessity but it doesn’t have to be complicated. Central Hudson Gas & Electric Corporation makes managing your account and paying your bill quick and easy with various options to suit your needs. As the primary energy provider for over 300000 customers in New York’s Mid-Hudson River Valley, Central Hudson is committed to providing exceptional customer service and bill pay solutions.
Overview of Central Hudson
Central Hudson has been powering homes and businesses for over 180 years They are focused on delivering safe, reliable energy while also investing in renewable energy sources and new technologies As an energy leader in New York’s Hudson Valley, Central Hudson aims to make bill payment, account management, and customer support as seamless as possible.
Ways to Pay Your Bill
Central Hudson offers many flexible payment options to fit any schedule or preference
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Online Payments – Register for an online account to view and pay bills, manage payments and account details. You can pay by e-check, credit/debit card or from a bank account.
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Automatic Payments – Set up recurring payments to be automatically deducted from your bank account or charged to a credit/debit card each month.
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Pay by Phone – Call the Central Hudson automated phone system anytime to make a payment using your bank account or card on file.
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Pay by Mail – Mail a check or money order using the remittance stub from your paper bill. No fees apply.
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Pay in Person – Bring your bill to an authorized CheckFreePay® location to pay in cash or with a pin-less debit card.
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Pay Near MeTM – Use cash to pay your bill at participating retail locations. Receive a barcode to present along with your cash payment.
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Text to Pay – Text a keyword to Central Hudson’s payment processor to pay your current bill or make a one-time payment from your mobile device.
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Budget Billing – Pay a set amount each month to avoid seasonal peaks based on your projected annual usage.
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Payment Arrangements – If you’re having difficulty paying your bill, call to set up a deferred payment plan.
Account Management Features
In addition to flexible payment options, Central Hudson also provides tools to track usage and manage account details:
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Online Account Access – View usage graphs, billing history, service requests and update account information using your online account portal.
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eBill Paperless Billing – Opt out of mailed paper bills and access billing statements electronically each month.
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Usage Alerts – Receive alerts when your usage reaches select thresholds to monitor costs.
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Outage Notifications – Get updates on power outages and restorations via email, text or phone call.
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Energy Usage Data – Analyze your daily electric and natural gas usage to understand your energy costs.
Customer Service Options
If you ever have questions or issues regarding your Central Hudson account, there are many ways to get assistance:
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Phone Support – Speak to a customer service representative by calling the toll-free number anytime Monday to Friday from 7 a.m. to 7 p.m.
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Email – Submit questions online using Central Hudson’s customer contact form and receive an email response.
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Live Online Chat – Chat in real-time with a customer support agent during business hours through the website.
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Secure Messaging – Log in online to send a secure message to the customer support team and get a reply by email.
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FAQ Database – Find answers to common questions in the frequently asked questions knowledgebase.
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Social Media – Interact with customer support on Facebook and Twitter to receive assistance.
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Mobile App – Download the mobile app on iOS or Android to access account features, make payments, and contact support.
Billing and Payment Options Overview
As an established energy leader in New York’s Hudson Valley region, Central Hudson continues to evolve their services to provide exceptional care to over 300,000 customers. By investing in new technologies and customer-focused innovations, Central Hudson makes managing your account and paying monthly bills simple.
Central Hudson under investigation for alleged mismanagement over billing practices
How do I pay my Central Hudson Bill?
This number would be included on any Central Hudson bills distributed after Sept. 1, 2021. Payment options available include: bank account, credit/debit card, Apple Pay and Google Pay. Or you may return to www.Cenhud.com and log into your account to pay your bill and view additional account information. The Good Neighbor Fund helps those in need.
How do I contact Central Hudson?
Make billing inquiries directly by phone 845-452-2700 or email ( [email protected] ). I can’t find my paper bill. Can I find my bill online? Visit Central Hudson to access your bill. What types of Central Hudson payments does doxo process? How long does it take to pay my Central Hudson Bill?
What payment methods does Central Hudson accept?
Central Hudson accepts Visa, Discover, and Mastercard. Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card.
How do I contact Central Hudson Gas & Electric?
For Central Hudson Gas & Electric Customers: Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Call Center’s automated telephone service, at (845) 452-2700 or (800) 527-2714 .