As a Chattanooga Gas customer, you have several convenient options to pay your natural gas bill each month. Keeping on top of payments ensures uninterrupted service while avoiding late fees or disconnection.
In this comprehensive guide, we’ll explain the various ways to pay your Chattanooga Gas bill, from online payments to pay by phone to mailing a check. You’ll learn how to set up autopay for automatic monthly payments as well.
Follow these tips for fast, easy Chattanooga Gas bill payment from the comfort of your home
Overview of Chattanooga Gas Bill Pay Options
Chattanooga Gas offers the below payment options to residential customers:
- Online – Pay through the Chattanooga Gas website
- Mobile wallet – Pay via Apple Pay or Google Pay
- Phone – Call the toll-free number and pay with an agent
- Mail – Send a check or money order to the payment address
- In person – Visit an authorized payment location
- AutoPay – Set up automatic monthly payments
When paying your bill, you’ll need your 10-digit Chattanooga Gas account number, found at the top of your monthly statement.
Now let’s look at how to use each payment method to pay your Chattanooga Gas bill with ease
Paying Your Chattanooga Gas Bill Online
The fastest way to pay your bill is online through the Chattanooga Gas website:
-
Go to www.chattanoogagas.com and click “My Account”
-
Enter your username and password and click Log In
-
Select “Make Payment” and enter your payment amount
-
Choose a payment method—checking/savings account or credit/debit card
-
Review payment details and click “Submit Payment”
Your online account also lets you view billing history, sign up for paperless billing, manage account info, and more!
Paying Through the Chattanooga Gas Mobile Wallet App
Use your smartphone to pay bills on the go:
-
iPhone – Add your Chattanooga Gas account to Apple Wallet
-
Android – Add your account to Google Pay
Then simply open your wallet app anytime and tap your Chattanooga Gas card to make a payment!
Paying Your Chattanooga Gas Bill by Phone
Call 1-866-643-4170 and speak to a customer service agent to pay your bill by phone. Have your account number, payment amount, and card details ready.
Phone payments let you pay your bill at your convenience without logging into your account.
Paying by Mail With Check or Money Order
To pay by mail, write your 10-digit account number on your check or money order and mail to:
Chattanooga Gas
PO Box 5408
Carol Stream, IL 60197-5408
Allow 5-7 business days for mailed payments to process. Pay early to avoid late fees if your bill is due soon.
Paying Your Bill In Person
Visit an authorized payment location near you to pay your Chattanooga Gas bill in person with cash, check, or money order.
Find payment locations by entering your ZIP code on the Chattanooga Gas website. Many nearby grocery stores, check cashing stores, and pharmacies accept bill payments.
Setting Up AutoPay for Hands-Free Payment
For automatic bill payment each month, enroll in Chattanooga Gas AutoPay:
-
Log into your online account and click on “AutoPay”
-
Choose your payment method—credit/debit card or bank account
-
Pick a payment date between the 1st and 15th of the month
-
Review terms and enable AutoPay
Your bill will now be paid automatically each period!
Account Management Tips for Chattanooga Gas Customers
- Update your contact information if you move or change phone numbers
- Opt for paperless billing to receive statements electronically
- Sign up for billing alerts to get notified of new statements
- Provide meter access so readings can be collected
- Monitor usage to avoid unexpectedly high bills
Staying on top of your Chattanooga Gas account makes paying bills easier. Follow the instructions in this guide to pay quickly, safely, and reliably every month. Reach out to Chattanooga Gas customer support if you need additional payment assistance.
Other Billing and Payment Preferences
Avoid unpredictable bills from month to month by paying a budgeted amount based on your actual usage. Learn More.
Energy Assistance Programs: Click here for more information about resources available to assist you with paying your gas bill.
- You pay a set number of monthly installments after the required down payment is made.
- Brings your bill current, which will allow you to enroll in the Budget Plan, if desired, to avoid unpredictable bills from month to month.
- Helps you avoid a service disconnection for an unpaid past-due balance so that you can continue to fuel your home uninterrupted with natural gas.
Note: Once you set up a payment arrangement, you will pay your monthly payment arrangement amount for your past-due balance and your monthly current bill amount each month.
Chattanooga Gas Deferred Payment Arrangement
Find an authorized payment location near you using the tool below. (Note: a convenience fee may apply.)
When is my Chattanooga Gas bill due?
Your Chattanooga Gas bill is due on or before the due date shown on your bill stub. Residential customer bills are due 21 days after they are issued. Please review your convenient bill payment options.
Chattanooga Gas – moBill: Pay your bill from your smartphone
FAQ
How do I pay my Chattanooga gas bill by phone?
How do I email Chattanooga gas?
How many customers does Chattanooga Gas have?
How do I pay my Chattanooga Gas Bill?
Make a payment in person at one of our locations using a check or money order. Receive and pay your monthly natural gas bill through your bank or credit union’s website bill pay section, if offered. When is my Chattanooga Gas bill due?
How do I pay my natural gas bill?
Enter your zip code below to find a payment location in your area. Please see information related to your monthly natural gas bill, meter readings and more. Call us at 866.643.4168, Monday through Friday, between 7 a.m. to 8 p.m. to pay your bill by phone. A $2.95 convenience fee will apply.
How do I contact Chattanooga Gas?
Leaks, Odor or Emergencies 1-866-643-4170 24 hrs / 7 days Customer Service Questions 1-866-643-4168 M-F / 7am-7pm Mail Payment To Chattanooga Gas PO Box 5408 Carol Stream, IL 60197-5408 Residential Business Safety Company Spanish Community News Careers Code of Ethics Ethics & Compliance Training Sitemap © 2023 Southern Company.
Where can I view my Chattanooga Gas Bill?
View your bill online at Chattanooga Gas . What types of Chattanooga Gas payments does doxo process? doxo processes payments for all Chattanooga Gas services, including Gas and others.