For years, CheckFree Web Bill Pay provided a popular online bill payment service that allowed users to view bills from multiple providers in one place and pay them online. However, in 2022 CheckFree Web Bill Pay was discontinued and the website is no longer operational
If you were previously a CheckFree Web Bill Pay user you will need to make alternative arrangements to continue receiving and paying bills electronically. Here’s what you need to know about the shutdown of CheckFree Web Bill Pay and how to move forward with a new bill pay solution.
CheckFree Web Bill Pay Service Shut Down
In the summer of 2022, Fiserv, the parent company of CheckFree Web Bill Pay, announced they would be permanently closing the CheckFree Web Bill Pay platform effective September 1, 2022.
On September 1st, the website MyCheckFree.com stopped working for all users. Account holders were notified by email and letter about this closure.
As of September 2022, it is no longer possible to sign into CheckFree Web Bill Pay accounts or access any historical payment data. The service has been completely deactivated.
Why CheckFree Web Bill Pay Ended
According to Fiserv, CheckFree Web Bill Pay was discontinued due to the declining usage of the platform over time.
As more billers and financial institutions moved their own bill pay services online, fewer customers relied on third-party consolidated bill pay sites like CheckFree Web Bill Pay.
The growing costs to maintain the infrastructure ultimately led Fiserv to close CheckFree as user numbers continued to drop year-over-year.
What CheckFree Web Bill Pay Users Need to Do
With CheckFree Web Bill Pay shut down for good, former users have to transition to new bill pay solutions. Here are the steps needed:
-
Download payment history – Download any old statements while still available.
-
Update biller accounts – Provide new credit card or bank account details to each biller.
-
Find alternative bill pay – Choose a new consolidated bill pay service or pay bills directly through biller sites/apps.
-
Update autopay – Set up new automated payments with billers if on autopay through CheckFree.
-
Get receipts digitally – Opt into paperless bills and statements going forward.
-
Sign up for alerts – Configure bill due and payment confirmation alerts.
Migrating to another bill solution ensures continuity in receiving and paying your monthly bills seamlessly.
Top CheckFree Web Bill Pay Alternatives
Former CheckFree users now need to choose new electronic bill pay platforms. Here are some leading options to consider:
Bank Bill Pay
Many banks and credit unions offer bill pay directly within online/mobile banking. This consolidated option allows paying bills from all providers in one login.
Individual Biller Websites/Apps
Paying bills through each biller’s own website or app gives more control. But it requires logging into multiple sites to pay each bill individually.
PayPal
PayPal has an auto bill pay service that debits payments from your PayPal balance, bank account, or card as bills come due.
Plastiq
Plastiq enables paying any biller by check, even those that don’t accept electronic payments normally. Fees apply for this convenience.
Prism
Prism aggregates all bills into one interface to view balances and make one-click payments from bank accounts.
Key Features of a Good Bill Pay Service
When evaluating new bill pay platforms, look for these essential features:
- Single dashboard for all bills
- Scheduled and recurring payments
- Auto-pay set up
- Payment history/reports
- Paperless billing
- Mobile app access
- Bill reminders/alerts
- Live customer support
Ensure your new bill payment solution provides the convenience, organization, and tools you need.
Get Help Switching from CheckFree Web Bill Pay
If you need assistance transitioning to a new bill management system from the now-defunct CheckFree Web Bill Pay, there are resources that can help guide you:
-
Call your bank or credit union to ask about bill pay options.
-
Contact each biller directly to update payment accounts and billing preferences.
-
Search online for bill consolidation services and compare features.
-
Consult with a financial advisor or accountant for advice.
-
Ask friends/family which bill pay platforms they recommend.
With CheckFree Web Bill Pay gone for good, take control of your bills by implementing a new digital bill pay solution that meets your needs. The transition may take some time and effort initially, but is worthwhile to continue conveniently managing bills online going forward.
.png?w=979&ssl=1)
Add Funds to Toll Pass
Commuters can use cash to top-up their toll accounts or to pay toll bills
Shoppers can take advantage of the ease and convenience of paying directly in the checkout lane
Made possible with CheckFreePay® from Fiser
CheckFreePay provides payment solutions for consumers who prefer to pay their bills in person.
CheckFreePay from Fiserv is the largest processor of walk-in bill payments in the United States, processing 57 million transactions in 2023. For more than 30 years, we have provided reliable bill payment services to consumers who prefer to pay their bills in person.
A wholly owned subsidiary of Fiserv, Inc., CheckFreePay offers:
- Over 30,000 bill-pay locations where people are already shopping
- Safe and secure payment services to consumers who prefer to pay in person
- Services from the leading provider of walk-in bill payments in the U.S. for more than 30 years
With CheckFreePay cash payment opportunities are endless. By walking into one of our payment locations customers will be able to:
Accept and process your customers monthly bills, including utility, phone, cable, insurance, credit card, auto and more
CheckFreePay customers can pay their rent – above the $1,000 threshold of money orders
Customers can add cash to digital wallets, so they can complete digital transactions
How to Make an Electronic Check Payment in Webfile [Official]
FAQ
Can I pay CheckFree online?
What has happened to my check free?
How to use CheckFreePay at Walmart?
What is CheckFree web?
What is checkfreepay®?
A simple, secure way to pay. Today. CheckFreePay® provides payment solutions for consumers who prefer to pay their bills in person. Paying your bills is now even easier using our interactive Locator map. Our payment center locator will provide convenient payment location options.
Why should a biller use checkfreepay?
A vast agent network allows billers to balance consumer demand for in-person payments with the cost and time associated with offering in-person payments. Billers benefit from a simplified and standardized experience as payment acceptance locations utilize the CheckFreePay interface to process payments.
What is CheckFree ® small business?
Provide small businesses with a comprehensive bill pay solution with CheckFree ® Small Business. Turnkey Service for Zelle ®: Get to market faster with less complexity and give consumers an easy way to send and receive P2P payments within the security of their financial institution.
Who is checkfreepay from Fiserv?
CheckFreePay from Fiserv is the largest processor of walk-in bill payments in the United States, processing 57 million transactions in 2023. For more than 30 years, we have provided reliable bill payment services to consumers who prefer to pay their bills in person. A wholly owned subsidiary of Fiserv, Inc., CheckFreePay offers: