How To Easily Pay Your Cherokee Metropolitan District Bill Online

Paying your water bill on time is important to avoid late fees and service interruptions For customers of the Cherokee Metropolitan District in Colorado, paying your bill online is the most convenient way to stay on top of your payments. In this comprehensive guide, I’ll walk you through the easy process of setting up online bill pay with the Cherokee Metropolitan District.

Why Pay Bills Online?

Paying bills online has many advantages over paying by mail or in person

• It’s fast and easy – Once your account is set up, making payments takes just a few clicks. No need to write checks, find stamps or drive to the payment office.

• Pay whenever and wherever you want—as long as you have internet, you can pay your bill from home, during the day, or even while you’re away.

• Payment alerts—Many online bill pay services can email you when a bill is due, making sure you never forget.

• View payment history – Online accounts allow you to view your past statements and payment history in one convenient place.

• Account safety—Online payment services you can trust use encryption and other safety measures to keep your account information safe.

How To Sign Up For Online Bill Pay

Signing up for online payments through the Cherokee Metropolitan District website is simple. Just follow these steps:

1. Visit the payment website – Go to cmd.authoritypay.com and click on “Create Account”

2. Enter your account information – To create your online account, you’ll need your Cherokee Metropolitan District account number and CID number. Both of these can be found printed on your paper bill statement. If you don’t have your statement, you can also call customer service at 719-597-5080 to get your account number and CID.

3. Create username and password – Create a unique username and password to use when logging into your online account. Make sure to choose a password that is difficult to guess.

4. Set up payment method – You’ll be prompted to enter your credit card or bank account information to use for making payments through the site. Make sure all of the details entered are correct.

5. Choose paperless option – If desired, you can opt to go paperless and receive bill statements electronically rather than through the mail. Just check the box for eStatements.

6. Confirm account setup – That’s it! Your online bill pay account will now be active. You can login anytime to view your bill and make payments.

The whole signup process only takes about 5-10 minutes. It’s much faster than registering for online bill pay through your individual bank.

Making Payments Through The Online Account

Once your online account is established, making payments is incredibly easy:

• Log into your account – Go to cmd.authoritypay.com and login using your username and password.

• View your balance – Your current account balance will be prominently displayed. Check to see if any payments have been made since last viewing your account.

• Enter payment amount – On the left side, click “Make Payment” and enter the amount you’d like to pay. You can pay your full balance or make a partial payment.

• Select payment method – Choose whether to pay with the credit card or bank account you have on file.

• Submit payment – Double check that all details are correct, then click Submit to finalize your payment.

• Get confirmation – You’ll see a confirmation message when your payment goes through successfully. The paid amount will deduct from your account balance.

• Check history – Under “Recent Transactions” you can see your payment history, including all past payments made through the online account.

Payments made through the online account by 7:00pm MST will typically process the same business day. You’ll avoid late fees as long as the payment is made by the due date on your monthly statement.

Helpful Tips For Managing Your Account

Here are some helpful tips to get the most out of your online bill pay account with the Cherokee Metropolitan District:

• Log in regularly to check your balance. Don’t wait for paper statements.

• Set up text or email reminders through the site so you never miss a payment.

• Update your payment method information if your credit card expires or you close a bank account.

• Review your 13-month payment history to analyze your water usage. Watch for spikes that may indicate leaks.

• Go paperless to save trees and clutter. The eStatement option is free.

• Pay a fixed amount each month for budgeting purposes, then reconcile annually.

• Sign up for auto-pay to have payments automatically drafted each month.

• Keep your username and password in a safe place so you don’t get locked out.

Avoiding Fees and Disruptions

When you enroll in online bill pay with the Cherokee Metropolitan District, you’ll want to avoid common fees and service disruptions like:

• Late fees – If your payment is received after the due date, you’ll incur a late fee, usually around $15.

• Returned payment fees – If there are insufficient funds in your linked bank account, you’ll be charged a returned payment fee of $30-$50.

• Reconnect fees – If your water is shut off due to non-payment, you’ll have to pay a $50-$100 fee for reconnection once the overdue amount is paid.

• Credit card transaction fees – Paying by credit card incurs an extra $3.25 processing fee per transaction.

Using the online payment system properly allows you to steer clear of these fees. You’ll have payment reminders, instant payment confirmation, and immediate balance deductions to avoid any of these issues.

Customer Service If You Need Help

If you have any trouble setting up or managing your online bill pay account with the Cherokee Metropolitan District, customer service is available to help:

• By phone – Call 719-597-5080 during business hours to speak with a representative who can assist with your account.

• In person – Visit the Cherokee Metropolitan District office located at 6250 Palmer Park Blvd, Colorado Springs, CO 80909.

• Contact form – Send a message using the Customer Service contact form on cherokeemetro.org and they’ll respond within 1 business day.

The friendly and knowledgeable customer service team can help with resetting your password, updating account information, reviewing your statements, or answering any other questions.

Convenience Of Online Bill Pay

Paying your water bill online using the Cherokee Metropolitan District website or mobile app is the ultimate in convenience. You’ll save time, avoid late fees, and can manage payments on-the-go from your smartphone or computer. Sign up is quick and easy – give online bill pay a try today!