Streamline Paying Your Utility Bill with Cheyenne Light Fuel And Power

Paying bills can be a tedious task However, with Cheyenne Light Fuel And Power’s online bill pay system, you can easily view and pay your utility bill online in just a few clicks As a customer of Cheyenne Light Fuel And Power, I’ve found their online system to be user-friendly, convenient, and fast. In this article, I’ll walk you through how to use Cheyenne Light Fuel And Power’s online bill pay and highlight some of its key benefits.

Creating an Online Account

The first step is to create an online account on the Cheyenne Light Fuel And Power website. Just go to www.cheyennelight.com and click on “My Account” at the top right. From there, you can register for a new account by providing some basic information like your account number, name, email address, and phone number.

The registration process only takes a couple of minutes Once your account is created, you can use your email and password to log in anytime. I’d recommend enabling paperless billing as well so that you get an email notification whenever a new bill is ready instead of waiting for a paper bill in the mail.

Viewing and Paying Your Bill

Logging into your Cheyenne Light Fuel And Power account makes it simple to view and pay your latest bill. The dashboard shows your current balance owed and due date prominently at the top. You can view a PDF of the detailed bill showing the previous balance, all charges and credits for the month, and amount due.

To pay the bill, just click on “Make Payment” and you’ll be taken to a secure payment page. You can opt to pay the total amount due or make a partial payment if needed. Cheyenne Light Fuel And Power offers the flexibility to pay using a checking account, credit card, debit card, or electronic funds transfer. Enter your payment information and review the details before submitting.

Payment Confirmation and History

As soon as you complete the payment, you’ll see a confirmation page with the payment details. This includes the amount paid, payment method, and confirmation number. You can print or save this confirmation page for your records.

The online account also stores your payment history for the past 12 months. You can view past bills and see all your payments with details like date paid and amount. This makes it easy to monitor and track your utility payments over time.

Auto Pay and Alerts

You can make payments to Cheyenne Light Fuel And Power automatically, which is very helpful. You can set up payments to be taken out of your bank account every month automatically. This makes sure that you pay your bill on time, so you don’t have to log in and pay it by hand every month.

You can also choose to get email or text messages with things like reminders about payments and due dates. Alerts let you know what’s going on with your account without having to check it all the time.

Benefits of Online Bill Pay

Paying your Cheyenne Light Fuel And Power bill online provides a number of benefits:

  • Convenience – Pay anytime, anywhere with just your computer or mobile device. Avoid mailing in checks or visiting a payment center.

  • Speed – Online payments post to your account faster, usually within 1 business day. Mail can take several days.

  • Security – Payment page is secure and encrypts your financial information. Reduces risk of late fees due to lost or delayed mail.

  • Accessibility – Account and payment history are available 24/7. Easy to view past bills or pull up confirmation numbers.

  • Control – Options like auto pay and paperless billing let you streamline and manage payments on your terms.

  • Rewards – Some checking accounts offer rewards points or cash back for online bill payments.

  • Environment – Going paperless reduces waste and protects the environment.

So if you’re looking for the fastest, most convenient way to pay your Cheyenne Light Fuel And Power utility bill, be sure to take advantage of their online bill pay system. In just minutes, you can view your balance, securely submit payment, and have peace of mind knowing your bill is paid on time. It’s one less chore to worry about each month!

Cheyenne Light Fuel And Power Bill Pay

View & Pay Your Utility Bill

Customers may create a Customer Portal to view current and previous utility bills, monitor water consumption, set account notifications, manage multiple accounts, and establish online automatic payments. To create a Customer Portal, you will need to know both your Account Number and your Customer ID. Generally, the account number is located on the right-hand side of the dash and the customer ID is located on the left-hand side of the dash and consists of six (6) digits. In the following example, 1234567890, 7890 is the Account Number and 123456 is the Customer ID. These numbers may be found on a previous bill, or for additional assistance, contact the Board of Public Utilities’ Customer Service at 307-637-6460, Monday-Friday, 9:00 AM – 4:00 PM.

Account Number – A unique number that is tied to a service address. The account number is also referred to as the Board of Public Utilities Account Number. This number is located on your utility bill and may be located to the right of the dash. EXAMPLE: xxxxxx-7890, 7890 is the Account Number

Customer ID (Number) – A unique number assigned to a customer. This number is located on your utility bill and may be located to the left of the dash. EXAMPLE: 123456-xxxx, 123456 is the Customer ID

Customer Portal – Software that allows customers to view their current and previous utility bill, setup automatic payments and account notifications, and manage multiple accounts.

Utility Billing – A method for paying a utility bill. This includes…

  • Bank draft payments setup via a savings or checking account
  • Payments made through the Customer Portal online
  • Quick Pay – An online payment option that doesnt require a linked Customer Portal.

General Billing – An online method for paying for fees that are not considered utilities.

Customers who create a Customer Portal are not required to make payments directly through their Portal. Many customers create a Customer Portal to view their water bill, or to set account notifications. Aside from paying in-person or over the phone, customers may select from several different payment options.

  • Bank Draft Payments with a Valid Checking or Savings Account (NO SERVICE FEE)

    This option is ideal for residential customers and businesses who don’t want to pay service fees. We highly recommend that customers who select this option create a Customer Portal. Customers who select this payment option will be able to view their bills and setup notifications within their Customer Portal, however, payment for services rendered will be processed separately using a valid checking or savings account, rather than from within the Portal. To setup automatic bank draft payments using a valid checking or savings account, complete our BANK DRAFT PAYMENTS form.

  • Payments through the Customer Portal (SERVICE FEE INCLUDED)

    This option is ideal for residential customers and businesses who want to have greater flexibility with online payment options. Customers who select this payment option will be able to view their bills, setup automatic payments and account notifications, as well as manage and pay for multiple utility accounts. Payment through the Customer Portal includes a $2.95 service fee.

  • Quick Pay (SERVICE FEE INCLUDED)

    This payment option is ideal for customers who may need to make a one-time payment or do not want to create a linked Customer Portal online. This online payment option includes a $2.95 service fee.

YOUR BILLS ARE PREPAID!! How to use the coupon method to pay bills

FAQ

How do you find your account number for Black Hills Energy?

Find your account number on your bill.

What is the billing address for Black Hills Energy?

Customers should mail their payments to Black Hills Energy at P.O. Box 5197, Rapid City, SD 57709-5197.

How do I cancel my Black Hills payment?

If the payment was authorized via your online account, log in to your account and click on the link to stop your EFT. Call customer service at 888-890-5554 and speak to a representative. Mail a written request to: Black Hills Energy; PO Box 6006, Rapid City, SD 57709-6006.

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