A Guide to Paying Your Victorville Utility Bill Online

Living in Victorville, California brings many conveniences, including the ability to easily pay your city utility bill online. The city offers a user-friendly portal for managing your account and making secure payments without the hassle of mailing checks or visiting City Hall. Read on to learn the ins and outs of paying your Victorville utility bill online

Overview of Paying Utility Bills in Victorville

Victorville provides municipal water, power, trash, and sewer services to residents and charges monthly utility bills. You have several options for paying your bill:

  • Online via the city’s payment portal
  • Automatic bank draft
  • By phone
  • By mail
  • In person at City Hall

Paying online is the preferred method as it allows real-time processing without delay. The online portal is available 24/7 and accepts major credit/debit cards and e-checks. Bank drafts, mailed checks, phone, and in-person payments can take 1-2 business days to process.

Instructions for Paying Online

Paying your utility bill through the city’s online portal is fast, easy, and secure. Just follow these steps:

  1. Go to www.victorvilleca.gov

  2. Mouse over “I Want To…” and select “Pay”

  3. Click “Pay Online”

  4. Enter your 10-digit utility account number

  5. Enter the service address zip code

  6. Click “Find Account”

  7. Select the account you wish to pay from the dropdown

  8. Enter payment amount

  9. Select payment type: Visa, MasterCard, Discover, American Express, or e-check

  10. Enter relevant payment details

  11. Click “Continue”

  12. Verify information and click “Process Payment”

The whole process takes just a few minutes. You’ll receive a confirmation email with your payment details. Log back in anytime to view your payment history.

Key Benefits of Paying Online

Paying your Victorville utility bill through the city’s online portal offers many advantages:

  • Convenience – Pay anytime, anywhere with an internet connection. Avoid office lines and trips.

  • Speed – Real-time processing applies payment to your account immediately.

  • Security – Site uses industry-standard encryption to protect your data.

  • Control – Choose exact payment amount and timing.

  • Accessibility – Make one-time or recurring payments 24/7.

  • Savings – Avoid late payment fines by paying on time.

  • Flexibility – Use credit/debit cards and e-checks.

  • Simplicity – Easy to navigate site and payment flow.

  • Record keeping – Payment receipts stored online for your records.

  • Eco-friendly – Reduces paper waste and carbon emissions.

Paying your Victorville utility bill online is the optimal way to save time, avoid late fees, and manage payments on your schedule. Sign up today at www.victorvilleca.gov.

Ci.Victorville.Ca.Us Bill Pay

Bill Pay Overview Tutorial

FAQ

What is the phone number for Victorville CA bill payment?

Automated phone payments can be made by calling Customer Service at (760) 955-5001 24 hours a day. Please have your Account and Customer Number ready when calling. A Customer Service Representative is available to take your payment during normal business hours. There are two outdoor kiosks available 24 hours a day.

Where can I pay my gas bill in Victorville, CA?

Paying Your Utility Bill City Hall is the only authorized payment center. There are several payment options available. Checks or money orders should be made payable to the City of Victorville.

How much is the water bill in Victorville, CA?

Consumptive rates per Hundred cubic foot
Tier 2 (7+ hcf)
$3.58
$2.44
All Other Customers:
Standard Domestic Water (Non SFR)
$2.61
$2.42
Construction Flow Meter / Intertie / Fire
$3.56
$4.01

How do I contact the city of Victorville?

Contact our customer service department at (760) 955-5001 today.

How do I pay a utility bill in Victorville CA?

How can I pay utility bill in Victorville, CA? The City of Victorville Utility Bills can also be paid using one of the following methods: Pay By Phone: You can call the Utility Customer Service Line at (760)955-5001 anytime & follow the instructions to make a payment.

How do I contact Victorville disposal company?

For residential trash/recycling service issues, such as missed pick ups, or lost or damaged cans, call Victorville Disposal Company directly at (760) 245-8607. Note: Request for changes in service must be made in advance to stop billing for sanitation. Monthly minimums for water and some sanitation fees are continuous, regardless of usage levels.

Where can I pay a bill at City Hall?

They are located at City Hall to the right of the main entrance. Kiosks accept credit cards, checks and cash. There are two additional kiosks available inside of City Hall that can be used during normal business hours. Office City Hall is open to receive payments Monday through Thursday from 8:00 am to 5:00 pm and Friday from 8:00 am to 4:00 pm.

How do I pay my utility bill online?

Payments via Online Utility Billing System can be made by credit card, debit card, or electronic check. Payments via Paymentus can be made with Visa, MasterCard, Discover, Debit card, Check, PayPal, PayPal Credit and Venmo. Customers can also call Paymentus Bill Pay System to make utility payments at (866) 681-4639.

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