Streamline Paying Your City of Amarillo Utility Bill with New Online Options

Paying your utility bill to the City of Amarillo is about to get a lot easier. The city recently launched a new online payment portal called PayAMA that makes paying your water, electric, sewer, trash, and other city services quicker and more convenient than ever before. As a resident of Amarillo, this new online system can save you time and hassle when that monthly bill comes due.

In this article, we’ll cover everything you need to know about paying your City of Amarillo utility bill online with PayAMA. We’ll walk through how to sign up for an account, manage your profile, check your balance, make one-time payments, set up autopay, and more. Whether you’ve never paid a bill online before or consider yourself an expert, read on to learn how you can take advantage of the city’s new paperless payment options.

Why Pay Online? The Benefits of PayAMA

In August 2022, the City of Amarillo rolled out PayAMA as a simple new way for people to pay their utility bills online. The PayAMA portal is better than paying in person, by mail, or over the phone in a number of ways:

• It’s fast and simple. The payment process through PayAMA takes just a few minutes Registering for an account is quick and easy

• Pay anytime, anywhere. You can pay your bill from home at any time as long as you have an internet connection and log in to PayAMA.

• Multiple payment options. In addition to credit/debit cards and bank account payments, PayAMA offers digital wallet payments through Apple Pay, Google Pay, and more.

• Schedule recurring payments. You can opt for auto-pay to have your bill paid automatically each month.

• Go paperless. PayAMA lets you skip the paper bill and have your statement delivered electronically.

• Earn rewards. Paperless billing customers get a $10 credit after their first online payment.

Clearly, paying your City of Amarillo utility bill online has some nice perks. But how exactly does PayAMA work? Let’s walk through the process of using this new payment portal.

Step 1: Register for a PayAMA Account

To get started with online payments through PayAMA, you first need to register for an account. Here’s how simple it is:

1. Go to payama.cityofamarillo.com.

2. Click “Register” in the top right corner.

3. Enter your utility account number and the street number of your service address.

4. Create a username and password.

5. Provide your contact information like name, email address, and phone number.

6. Accept the terms and conditions.

7. Click “Register Account” and you’re all set!

Registration takes just a few minutes. After registering, you can immediately log in to manage your account.

Step 2: Log In and Manage Your PayAMA Account

Once registered, you can log in to PayAMA anytime to:

• View your account balance
• Check your payment history
• Update your stored payment methods
• Set up paperless billing
• Enroll in auto-pay
• Pay your current bill
• And more!

To log in, just go to payama.cityofamarillo.com and enter your username and password.

The “My Profile” section lets you manage all aspects of your account. Here you can:

• Update your personal info – Keep your name, email, phone, and address current.

• View payment history – See all your past transactions and payment amounts.

• Manage payment methods – Store bank accounts or credit/debit cards to use for payments.

Through your profile, you have full control over your account for paying your City of Amarillo utility bill online.

Step 3: Check Your Balance and View Statements

After logging in to your PayAMA account, you can check your current account balance. This shows what you owe on your upcoming utility bill.

To view a PDF of your latest billing statement, click “Statements” from the menu. This will show your previous balance, any payments made, your current charges for water, electric, sewer, trash collection, and any other city services.

Reviewing your balance and statements through PayAMA is an easy way to stay on top of what you owe for your City of Amarillo utilities each month.

Step 4: Make One-Time Payments

When it’s time to pay your monthly utility bill, making a one-time payment through PayAMA takes just seconds:

1. Log in to PayAMA and click “Make Payment” from the top menu.

2. Select whether you want to pay the total current balance or enter a custom amount.

3. Choose a stored payment method or enter new card details.

4. Click “Continue” then “Submit Payment” to complete the transaction.

Once submitted, your payment will be immediately processed. You’ll see the transaction reflected in your payment history and account balance.

Making one-time utility bill payments through PayAMA is the quickest way to pay each month. But for even greater convenience, you can…

Step 5: Set Up AutoPay

By setting up auto-pay through PayAMA, your utility bill can be paid automatically each month with no effort on your part. To activate auto-pay:

1. Click on “AutoPay” in the top menu when logged in.

2. Check the box to enable auto-pay.

3. Select the payment method you want to use.

4. Choose whether to pay the full or minimum amount due.

5. Select the day each month that payment should process.

6. Click “Update” to save your auto-pay settings.

Once auto-pay is enabled, PayAMA will now withdraw your utility payment on the same date each month. You can cancel or update your auto-pay preferences at any time through your account.

Step 6: Go Paperless with Electronic Billing

Tired of clutter from paper bills and reminders? With PayAMA, you can stop receiving utility bills in the mail and go completely paperless.

On the “My Profile” page, click on “Paperless Billing” to enable electronic statements. Once enabled, you’ll get your utility bill delivered electronically each month rather than by mail.

Going paperless lets you ditch the clutter. It’s also better for the environment. Plus, you’ll earn a $10 credit on your City of Amarillo utility account after making your first online payment with paperless billing enabled.

PayAMA Offers Convenience and Rewards

The City of Amarillo’s new PayAMA system makes it easier than ever to pay your utility bill. By registering for an account and making online payments, you can:

• Save time by paying in minutes instead of mailing checks or visiting City Hall

• Avoid late fees by setting up auto-pay

• Go paperless and stop receiving bills in the mail

• Earn a $10 credit by enrolling in paperless billing and paying online

• View statements and manage payments from anywhere 24/7

If you live in Amarillo and haven’t already signed up with PayAMA, now is the time. Start streamlining how you pay your utility bill and enjoy the many conveniences of paying online. Visit payama.cityofamarillo.com to register your account today!