It’s great to live in Andrews, West Texas, because the people are friendly, the oil industry is busy, and the skies are always blue. You will get those benefits, but you will also have to pay your monthly City of Andrews water bill. Even though paper bills are still sent out, the City now lets people pay online, which saves them time and trouble. Read on to find out everything you need to know to pay your City of Andrews bill online.
Overview of Online Bill Pay
The City of Andrews allows water utility customers to view and pay their bills electronically through their website and third-party payment portal. Going online provides fast, simple bill payment without the need to mail checks or visit City Hall.
Key features of the City’s online bill pay include:
- Secure access to account and billing information
- Paperless billing to reduce clutter
- Payment tracking to monitor water usage
- Auto-pay setup for recurring payments
- Multiple payment methods like credit/debit cards, e-checks
It’s quick and easy to pay online, which gives you more time to enjoy Andrews’ parks, pools, and open spaces.
Creating an Online Account
To get started with online payments, City of Andrews utility customers must first register for an account on the payment portal. Registration only takes a few minutes. You’ll need:
- Your account number from your latest water bill
- Service address on file with the City
Follow these steps to create your online account:
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Go to https //wwwmunicipalonlinepaymentscom/andrewstx/utilities
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Click “Sign In/Register” in the top right,
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Select “Register for a New Account” and enter your account details.
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Create a unique username and password.
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Confirm your email address and submit registration.
Once your account is created, you’ll gain access to the full suite of online payment features.
Paying Your Water Bill Through the Website
The City’s online payment website allows you to quickly view and pay your water bill electronically in just a few clicks. To pay your bill online:
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Login to your account at https://www.municipalonlinepayments.com/andrewstx/utilities
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Your current account balance and due date will be displayed.
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Select “Pay Bill” and enter the payment amount.
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Choose a payment method like credit card, debit card, or e-check.
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Review payment details and submit.
The online bill pay site also lets you view past statements, payment history, water usage, and update account information.
Paying Through the City of Andrews Website
In addition to the payment portal, you can also pay your City of Andrews water bill through the City’s website. Simply visit www.cityofandrews.org and click on “Online Payments” under the City Services menu. This will redirect you to the payment processor to complete your transaction.
While limited compared to the payment site, the City’s website offers a quick bill payment option for residents already visiting the site.
Paying on the Go With Mobile
For added convenience, you can download the free mobile app for the payment processor to pay bills on your smartphone or tablet. The app allows you to:
- Pay bills from anywhere
- View account balance and history
- Receive notifications for easier monitoring
- Store payment methods for faster checkout
Search for “Municipal Online Payments” on the App Store or Google Play to download the app. With mobile access, paying your City of Andrews water bill is always at your fingertips.
Payment Methods Accepted
The City of Andrews offers multiple secure payment methods when paying utility bills online. Options include:
- Credit/Debit Card – Visa, MasterCard, American Express, Discover
- eCheck – Use your checking or savings account details
- Apple/Google Pay – For registered mobile wallet users
- Cash payments – At MoneyGram locations using your account number
Saving payment methods for future use makes checkout even faster. The City does not charge any fees for online payments.
Automatic Recurring Payments
For ultimate convenience, the City allows you to enroll in auto-pay to have your water bill paid automatically each month. To set up recurring payments:
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Login to your online account.
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Select Auto-Pay under the My Profile menu.
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Enter the payment details for automatic drafting on the due date.
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Agree to the terms and save your settings.
With auto-pay, your bill is always paid on time without the monthly hassle. You can cancel or adjust auto-pay anytime through your account.
Benefits of Paying Online
Going online or mobile to pay your City of Andrews utility bill offers many helpful benefits:
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Convenience – Pay anytime, 24/7, without visiting City Hall
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Efficiency – Takes just minutes to pay versus mailing paper checks
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Security – Online payments are safer than sending checks by mail
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Accessibility – Manage account and pay bills all in one place
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Savings – Avoid late fees, maintain uninterrupted service
For today’s busy households, the City’s digital payment options provide much-needed simplicity in bill paying. Ditch the stamps and pay from anywhere instead!
Avoid Getting Your Water Shut Off
If you miss paying your City of Andrews water bill by the due date, a late fee is assessed and your water service may be disconnected if the bill remains unpaid. To avoid shut off:
- Pay by the due date, typically the 26th of each month
- Enroll in autopay or set calendar reminders for your bill
- Contact City Hall immediately if you anticipate a late payment
Shut offs and reconnection fees can be costly. Pay online or via the City’s automated phone system to stay in good standing.
Customer Service Options
If you have any questions or issues regarding your City of Andrews water bill or online account, customer service assistance is available:
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By phone at 432-523-4820 on weekdays
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In person at City Hall at 111 Logsdon Ave
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Through the online account message center
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By emailing [email protected]
The friendly utility billing staff is happy to help with any bill pay needs!
Paying your water bill doesn’t have to mean budgeting time for a trip to City Hall or finding a stamp. The City of Andrews offers simple, fast online and mobile options to pay from anywhere. Ditch the paper bill and enroll in e-billing to go green. And never miss a payment with convenient autopay.
Go online and give paperless billing a try – the community of Andrews is moving into the digital age!
Town Utility Superintendent: Colin Bullock Office Number: 260-786-3848, ext. 5 Regular Hours of Operation: Monday through Friday 7:00 – 3:30 After Hours or Emergency Utility Contact, please call Huntington Central Dispatch at 260-356-8316
Hydrant flushing is the process of cleaning or “scouring” the interior of water distribution mains (pipes) by sending a rapid flow of water through the mains. Hydrant flushing also tests the hydrants to make sure adequate flow and pressure is available.
Occasionally, water becomes discolored after hydrant flushing. If this happens, run your cold water tap for a few minutes until the water clears. If it doesn’t clear the first time, wait a few minutes and run the water again. You should avoid washing clothes until the water clears. Afterwards, if you notice a change in water flow, it may be necessary to clean your sink faucet screen of trapped sediment.
The brown or discolored water, caused by rust or sediment build-up, is not harmful to use or drink according to the United States Environmental Protection Agency. Ingesting rust from a water source does not present adverse health effects.
s of water lines removed from a section of South Main Street. This is the condition of many water lines in Andrews prompting emergency repairs. It is imperative the Town secures funding in order to begin making upgrades to our water infrastructure.
Important Information for Andrews Wastewater Customers
We are seeing the following items being flushed into our system:
- Rags
- Disposable diapers, diaper liners, baby wipes
- Q-tips
- Grease
- Candy wrappers
- Bottle caps
- Cigarette butts
- Toothpicks
- Tampons
- Applicators
- Condoms
- Syringes
The above items should not be flushed into any sanitary sewer system, even though the manufacturer may say their product is “sewer and septic safe” on the box. These items must be removed at some point. We ask for your help in keeping these items out of our system, which in turn will cut down on costly repair bills, down time, and possible failure of lift stations or clogged sewers belonging to the town (or possibly your own sewer line).
Thank you for your cooperation!
Here are actual pictures taken at the Andrews Wastewater Treatment Plant on May 18, 2016.