Living in the city of Avondale provides you with essential utilities like water, sewer, and trash service As a resident, it’s your responsibility to pay your monthly Avondale utility bill on time to avoid any service disruptions. In this comprehensive guide, I’ll outline the various ways you can pay your City of Avondale utility bill
Online Payment
The easiest and most convenient way to pay your Avondale utility bill is online through the city’s website. Here are simple steps for online payment:
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Go to www.avondaleaz.gov and click on “Pay Utility Bill” under Online Services.
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On the utility billing page, click “Pay My Bill Online”
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Enter your 10-digit account number and 4-digit access code. First-timers will need to register.
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Choose whether to pay the full balance or a partial amount
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Enter your credit/debit card details or bank account info and submit payment.
Online payments are processed instantly, so you can have peace of mind knowing your bill is paid and current. The system accepts Visa, Mastercard, Discover and e-checks.
I recommend setting up auto-pay if possible, so your bill gets paid on time every month without you having to remember.
Pay By Phone
You can also pay your Avondale utility bill easily over the phone using the automated payment system.
To pay by phone:
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Call 623-333-2000
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Follow the prompts to enter your 10-digit account number and 4-digit access code.
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Choose to pay the total amount due or a partial payment.
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Enter your debit/credit card number and expiration date to process payment.
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Stay on the line till you get confirmation your payment went through.
The automated phone payment system is available 24/7 for your convenience. Paying by phone is quick, easy, and eliminates the need to mail checks or visit City Hall.
Pay By Mail
If you prefer to pay your utility bill by mail, you can send a check or money order to:
City of Avondale
11465 W Civic Center Dr
Avondale, AZ 85323
Please include your payment stub to ensure proper crediting to your account. Allow 5-7 business days for mailed payments to reach the city and get processed. Payments must be received (not just postmarked) by the due date to avoid late fees.
Pay In Person
You can also pay your Avondale utility bill in person at Avondale City Hall:
11465 W Civic Center Dr
Avondale, AZ 85323
The utility billing department is open Monday-Thursday 7am-6pm. Cash, check, and credit/debit card payments are accepted.
Some benefits of paying in person include getting help from staff if you have billing questions, avoiding mail delays, and getting instant payment confirmation. Just know in-person payments take more time than online or phone payments.
Payment Kiosk
For quick after-hours payments, an external walk-up payment kiosk is located along the east side of City Hall. This kiosk accepts cash, checks, and card payments without having to go inside.
The kiosk offers extended hours into the evening for your convenience. Look for the “City of Avondale Payment Kiosk” signs to find it.
Avoid Late Fees
To avoid any late fees or service disruption, your City of Avondale utility bill must be paid by the due date printed on your statement. Bills are typically due around the 20th of each month.
Late fees start at $25 or 1.5% of the overdue balance. Make sure to pay on time every month to prevent penalties. I highly recommend setting up automatic payments for worry-free billing.
Review the payment options and choose the method that fits your needs. Contact utility billing if you need help or have payment difficulties.
Other Billing Tips
- Update your account if your mailing address changes
- Carefully review each bill for accuracy
- Compare usage vs last year to catch leaks
- Go paperless with e-bills to save time and paper
- Inquire about budget billing to get the same bill amount each month
- Check for utility assistance programs if needed
- Notify the city before doing major plumbing work
- Submit meter readings regularly if you don’t have a smart meter
Keeping your City of Avondale utility account current avoids collections or service shutoffs. Reach out right away if you anticipate problems paying a bill – they can explain payment plans or assistance.
Avondale Public Works: Water Distribution
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