Thanks to online bill pay, it’s now even easier to pay your City of Bartlesville utility bill. In this digital world, being able to pay bills online is not only handy, it’s pretty much expected. As a resident of Bartlesville, I know how helpful it is to be able to pay my city utility bill online, without having to mail a check or go to city hall.
I will tell you everything you need to know to pay your Bartlesville utility bill online in this article. We’ll talk about how to give you an account, log in, see your bill, make a one-time payment, set up automatic payments, and more. By the end, paying your Bartlesville utilities online will be a breeze.
Getting Started with Online Bill Pay
The first step is to set up an online account with the city’s eCARE online bill pay system This allows you to access all of your account details and make payments 24/7
You’ll need a few key pieces of information to establish an account
- Your utility account number from a recent bill
- The meter number for your account
- Your name as it appears on the bill
- An email address
With this info handy, go to the online bill pay website and select “First Time User” to begin the registration process
After entering your details, the system will email you a temporary password. Use this password to login to your new account. You can then change the password to something more memorable.
And that’s it – you’re ready to start managing your Bartlesville utility account online!
Viewing Your Utility Bill Online
Once logged into your online account, you can view all the details of your current utility bill. This includes:
- Charges for the current billing period
- Meter readings
- Water consumption
- Payment due date
- Account balance
- Bill and payment history
Having all this info available online makes it easy to stay on top of your utility usage and payments. You can check your bill anytime to avoid an unexpected balance or late fees.
Making One-Time Payments
The most straightforward way to pay your bill online is with a one-time payment from a credit or debit card.
When viewing your current bill, simply select the “Pay Bill” option. You’ll be prompted to enter your payment info. The system accepts Visa and Mastercard.
One-time online payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail. Just be aware that if your account is past due, you may need to call the utility office to avoid disconnection.
Setting Up Recurring Payments
While one-time payments are convenient, recurring automatic payments help ensure your bill gets paid on time every month.
To set up recurring payments, download the Authorization Agreement for Automatic Bank Draft form from the city’s website. Complete the form with your payment details and mail it to the address listed.
Once submitted, the payment amount will automatically be deducted from your account each month. You’ll no longer have to manually pay each bill.
Payment Reminders and Notifications
To help you remember to pay your bill, set up email reminders and notifications through your online account. You can receive:
- Payment receipts
- Due date reminders
- Past due notices
- Other billing alerts
With these notifications, you’ll never miss a payment deadline again!
Avoiding Late Fees and Disconnection
Paying online helps avoid late fees, but you still need to pay attention to your due date – especially if your account is past due.
If your bill note says disconnection is pending, call the utility office immediately to prevent service interruption. Simply paying online may not be enough.
Likewise, if your service has already been disconnected, you must contact the utility office to reestablish service. You can’t restore service yourself even if you’ve paid online.
Customer Service Options
While the online bill pay system is convenient, you can still contact the City of Bartlesville Utility Billing office directly for assistance:
Phone: 918-338-4224
Hours: Monday – Friday 8am – 5pm
The utility staff can help with any account issues that can’t be handled through the online portal.
Paying your Bartlesville utility bill online through the eCARE system is fast, easy, and secure. By setting up automatic payments, you can maintain service without hassle or late fees. Remember to call the utility office if your account becomes past due to avoid disconnection. Online bill pay makes being a Bartlesville utility customer much simpler!
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for the city of Bartlesville bill payment?
What is the phone number for Edmond bill pay?
Is Bartlesville still under water restrictions?
What services does the city of Bartlesville provide?
The City of Bartlesville provides the following services to its customers: In addition to these services, the City also bills its customers for mosquito spraying service and street lighting charges. For a detailed explanation of utility bill charges, see Utility Example. For a detailed explanation of the rate structure, see Utility Rates 2021.
Does Bartlesville offer emergency water services?
(Note: These rates do not reflect emergency water rates outlined in the Water Shortage Ordinance.) The City of Bartlesville provides water services to both residential and commercial customers.
Does Bartlesville offer a free trip to the landfill?
The City of Bartlesville, in coordination with Osage Landfill, provides an annual coupon good for one free trip to the landfill at any time during the year to the City’s Solid Waste customers. The coupon is valid for City of Bartlesville Residential Solid Waste customers only. No commercial accounts or contractors will be permitted.
Who is responsible for sewer treatment in Bartlesville?
The City’s sewer treatment facilities are operated by a qualified environmental services corporation, Veolia Water. Information on sewer rates and an explanation of how those rates are calculated, including the sewer cap, are available at cityofbartlesville.org.