Making Paying Your Electric Bill in Bartow Easy and Convenient

Paying your electric bill in Bartow, Florida can be easy and convenient when you know all of the available options. The City of Bartow offers several ways to pay your electric bill so you can choose the method that works best for your needs. In this article, we’ll take a look at the different payment options available, tips for avoiding late fees, and other useful information for Bartow electric utility customers.

Overview of Bartow’s Electric Utility

Electricity is provided by the City of Bartow to homes and businesses inside the city limits. The City Commission runs the utility, and the Electric Department is in charge of it. Bartow runs its own power grid and buys power in bulk from a number of different suppliers.

The utility serves approximately 10,500 customers including both residential and commercial accounts. Bills are issued on a monthly basis and are typically due within 21 days of the billing date. The City offers various payment options to help make paying your Bartow electric bill convenient.

Ways to Pay Your Bartow Electric Bill

There are several ways Bartow electric utility customers can pay their bills conveniently

Pay Online

The easiest and most convenient way for most customers is to pay online through the Municipal Online Payments website You can pay by credit/debit card or electronic check Payments can be made as a one-time transaction or set up for automatic recurring payments,

You’ll need to make an account on the Municipal Online Payments website before you can use the online option. This lets you store your payment information safely and access your account information online.

Pay by Phone

You can pay your Bartow electric bill over the phone by calling 863-534-0188. Have your account number and payment information ready. Accepted payment methods are credit/debit cards and electronic checks.

Pay by Mail

Payments can be mailed to:

City of Bartow Electric Department
PO Box 1069
Bartow, FL 33831

Be sure to include your payment stub or write your account number on the check. Allow enough time for your payment to reach them before the due date to avoid late fees.

Pay in Person

You can pay your electric bill in person at Bartow City Hall located at 450 N. Wilson Ave. Payments are accepted Monday-Friday from 8am-5pm. Cash, check, money order, and credit/debit cards are accepted.

There is also a convenient drop box located on the north side of City Hall where payments can be left after hours. Payments left in the drop box before 5pm will be credited as paid on that day.

Pay via Bank’s Bill Pay Service

Many banks and credit unions offer bill pay services that allow you to pay your bills through their website. You would need to set up the City of Bartow Electric Department as a payee and schedule one-time or recurring payments.

Be sure to schedule the payment several days before your due date to ensure it arrives on time. Confirm with your bank when the payment will be mailed and/or received to avoid late fees.

Auto-Draft Payments

The City of Bartow allows customers to sign up for automatic bank draft payments. On your due date each month, the total amount due will automatically be drafted from your checking or savings account.

To enroll, complete an Auto-Draft form available on the City’s website or at their office. You’ll need to provide your account details and a voided check.

Tips to Avoid Late Fees

To avoid getting hit with late fees on your electric bill, keep these tips in mind:

  • Pay early – Don’t wait until the due date. Pay a few days early to ensure your payment is received on time.

  • Go paperless – Sign up for paperless billing to get reminders sent right to your email inbox.

  • Set payment reminders – Mark your calendar or set automated reminders for a week before your bill is due.

  • Enroll in auto-pay – Set up automatic payments to have your bill paid on time without the hassle.

  • Check payment timelines – Understand when mailed payments must be sent out or online payments initiated to avoid lateness.

  • Review billing cycles – Electric meter readings and billing cycles can fluctuate month-to-month. Review your bill to understand when your next one will be due.

  • Provide updated contact info – Keep your contact information like phone number and email address current so you don’t miss reminders.

By closely monitoring timelines and planning ahead, you can avoid getting hit with late payment penalties. The City charges a late fee equal to 5% on balances not paid within 21 days of the billing date.

Other Key Details for Bartow Electric Customers

Here are some other important details to know as an electric customer of the City of Bartow utility:

  • Office hours – The utility billing office is open 8am-5pm, Monday through Friday.

  • Power outage info – You can view current power outages and get estimated restoration times at BartowElectric.com.

  • Payment arrangements – If you’re having difficulty paying your bill, you may be eligible for a payment plan by contacting their office. Documentation of financial hardship may be required.

  • Financial assistance – Limited financial assistance is available for qualifying customers through the HEART Program.

  • Paperless billing – Sign up for paperless billing by creating an account on the Municipal Online Payments website.

  • Energy audit – The utility offers free home energy audits to help find ways to use electricity more efficiently.

Paying your electric bill in Bartow is quick and easy when you select the most convenient payment option for you. Sign up for reminders, pay early, or enroll in auto-pay to avoid late fees. Contact the City of Bartow Electric Department if you have any other questions about your electric service or account.

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FAQ

How do I contact Bartow Electric?

Call 863-534-0188 and choose option #8 to speak to a Customer Representative.

How do I pay my utility bill in Bartow?

Drop off your payment at the drop box on the north end of City Hall, 450 North Wilson Ave, in Bartow. Please have the coupon and/or the account number legibly written on the check or money order. No cash payments. Any account subject to cutoff, must be paid no later than 5 p.m. on the cutoff date listed on your utility bill.

Where can I pay my electricity bill in Bartow Florida?

The City of Bartow Electric Department provides reliable electricity to the City of Bartow and its surrounding areas. Customers can make payments in person at Bartow City Hall or at any AMSCOT store in Florida, by phone, or through the Polk County Tax Collector’s Office. The department also has a drop box for payments on the north end of City Hall.

How do I contact Bartow City Hall for billing questions?

For Billing Questions*, including customer accounts ( Electric, Water, Sewer, and Garbage) and new service initiations, please visit City Hall at 450 North Wilson Ave. Bartow, FL 33830 or contact Customer Service/Utility Billing as follows: Call 863-534-0188 and choose option #8 to speak to a Customer Representative.

What does the city of Bartow Electric Department do?

Provides reliable electricity, payment options, service area, and power outage reporting information. The City of Bartow Electric Department provides reliable electricity to the City of Bartow and its surrounding areas.

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