The city of Baytown, Texas takes care of things like water, sewer, garbage pickup, and more for people who live there. To keep your city services running smoothly, it’s important to pay your bill on time every month. There are several quick and easy ways for Baytown residents to see and pay their bills.
In this comprehensive guide, we’ll outline all the options for accessing your Baytown city bill and making a payment through the city’s online portal or in person
Accessing Your Baytown City Bill Online
The fastest way to view your account balance and monthly bill is through the Baytown online portal Here’s how to access your bill digitally
Set Up an Online Account
Start by creating an online account on the Baytown Utility Billing Portal This allows you to view your account details and make payments through the portal
Visit the portal and click “Register” to create a new username and password. You’ll need your 9-digit utility account number and 4-digit customer ID which are printed on your paper bill.
Log In to View Your Bill
Once registered, log in to the portal with your new credentials. Click “My Invoices” on the top menu. This will display your current balance and monthly bill details including usage and charges.
Through the portal in your account, you can also see old bills and payment history.
Go Paperless
For added convenience, go paperless by enrolling in e-bills through the portal. Toggle paperless billing on under “My Account”. You’ll get an email notification each month when your new bill is ready to view and pay online.
Paying Your Baytown City Bill Online
The online portal provides a fast way to pay your city bill electronically. Here are your online payment options:
Pay Through the Portal
Log in to the Baytown Utility Billing Portal and click “Make Payment” at the top. Select your payment amount and choose a card or e-check. Your payment will instantly post to your account.
Use Your Bank’s Online Bill Pay
If your bank offers online bill pay, add your city of Baytown account as a payee using your 9-digit account number. When your bill is ready each month, log in to your bank’s bill pay site and schedule a payment to the city.
Auto-Pay Through Your Bank
For hands-free payments, set up automatic bill pay through your bank. Your city bill will be paid automatically on its due date each month directly from your bank account.
Paying Your Bill Offline in Baytown
If you prefer to pay your city bill in person or by mail, the City of Baytown offers several offline payment options:
Pay at Baytown City Hall
Visit Baytown City Hall at 2401 Market Street during business hours to make a payment. You can pay by cash, check or money order at the finance department.
Use the Drive-Thru Window
For quick service without leaving your vehicle, use the drive-thru window located on the east side of City Hall. Pull up and pay by cash, check or money order.
Pay at Approved Retail Locations
The city has partnered with local retailers to offer in-person payment locations. Pay your city bill at:
- Food Town Grocery Stores
- Walmart Stores
- Kroger Grocery Stores
- Joe V’s Smart Shop
- Ace Cash Express
Pay by Mail
Mail in a check or money order using the payment stub from your paper bill. Allow 5-7 business days for delivery to ensure it’s received by the due date. Send to:
City of Baytown
P.O. Box 424
Baytown, TX 77522
Avoid Late Fees and Service Disruption
To keep your city services running smoothly, be sure to pay your Baytown bill in full and on time each month. Some tips:
- Pay by the due date printed on your bill to avoid a 10% late fee.
- Contact the city immediately if you anticipate difficulty paying on time.
- Set up alerts through the online portal to receive payment reminders.
- If paying by mail, allow extra transit time for your payment to arrive by the due date.
Paying your Baytown city bill is quick and straightforward. By understanding all the payment methods available, you can choose the right option for you and pay on time, every time.
Accessing Your Account and Paying Your Bill
Visit the Utility Bill Online Payments web page.
The information below will guide you through the process of setting up a new Utility Services account with the City of Baytown.
Application of Service Requirements
The below list of items are required for establishing new City of Baytown related Utility services.
- Application for service
- Water / sewer deposit contract
- Proof of property ownership or a lease agreement
- Property Owner must provide a Bill of Sale, Settlement Statement, Title Transfer Warranty Deed, or Closing Disclosure.
- Renter / Tenant must provide a Lease Agreement or Utility Billing form signed by the landlord.
- A valid driver’s license or identification card, deposit, and service fee
Next day service available for water connection. Deposits are mandatory to establish a new account and can be made by cash, check, money order, or credit card with proper identification.
Water Conservation Tips from City of Baytown Utility Billing
FAQ
What is the phone number of the city of Baytown in Baytown, TX?
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Contact
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Title
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Phone Number
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Front Desk Main Line
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Community Service Specialists
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281-420-6622
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Ana Fernandez
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Public Information Coordinator
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281-420-6619
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Officer Jeremy Cox
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Recruiting & Personnel Officer
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281-420-6660
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Officer Ron Ellis
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Recruiting & Personnel Officer
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281-420-5374
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How do I pay my Baytown utility bill?
Create a new profile on the Baytown Utility Services portal. Pay your bill online, in-person, by mail, or other alternate payment sites, like Food Town, Walmart, Kroger, and Ace Cash. Note: Pay-by-phone is no longer a payment option.
What is the Baytown water billing office?
The Water Billing Office, part of the City of Baytown Utility Services Division, handles water and utility billing for Baytown, Texas. It provides information on payment amounts, due dates, and delinquent accounts, and offers payment arrangements for qualifying account holders.
How do I link my Baytown utility account?
The City of Baytown has improved the way you pay and view your City of Baytown utilities. Customers must create a new profile to link their accounts on the Baytown Utility Services portal. The Customer I.D. and Account Number are found on your bill, or you can email Customer Service for your account information.
What payment methods does Baytown accept?
The City accepts cash, check,, money order, automatic bank draft, and a credit card (Mastercard, Discover, Visa, No American Express) with proper identification. What if I cannot pay my bill? Is there a place in Baytown that will provide assistance? Yes.