A Comprehensive Guide to Paying Your City of Billings Utility and Service Bills

Living and working in Billings, Montana means receiving essential services from the city like water sewer garbage collection, and more. Paying your City of Billings bills on time ensures these vital utilities continue uninterrupted. This guide covers the various ways to pay your Billings utility and service bills whether online, by phone, mail or in person.

Online Bill Pay Options for City of Billings

By far the best and easiest way to pay your Billings utility bills is through the online payment portal. Setting up an online account allows you to:

• View bill statements and account history
• Make one-time payments from your bank account or credit card
• Set up recurring automatic payments
• Go paperless with emailed e-bills

There are two online portals depending on your account

WaterSmart – For City of Billings water accounts. Pay bills, view usage, set alerts.

InvoiceCloud – For non-water accounts like sewer, garbage, landfill fees.

Registering takes just minutes. Have your account number handy to link your existing account. Online bill pay provides 24/7 access, convenience, and organization.

Paying Billings Utility Bills by Phone

In addition to online payments City of Billings bills can be paid over the phone using the automated payment system.

To pay by phone:

• Call 406-657-8315 and select option 1
• Enter your 10 digit account number
• Select payment method – credit/debit card or bank account
• Enter payment details and amount due
• Write down the confirmation number at the end

The phone payment line is available 24 hours a day, 7 days a week for your convenience.

Paying in Person at City Hall

For those who prefer to pay their Billings utility bills in person, you can visit City Hall at 2224 Montana Ave:

• Go to the Cashier’s Office on the 2nd floor
• Bring your printed bill or have your account number
• Pay with cash, check, money order or card
• Get a receipt as proof of payment

City Hall is open Monday-Friday 8am-5pm for in-person payments.

Paying Billings Utility Bills by Mail

Sending a check or money order by mail is another payment option for City of Billings bills.

To pay by mail:

• Write your account number on the payment
• Make check or money order payable to City of Billings
• Mail to: City of Billings, PO Box 1178, Billings, MT 59103
• Use the remittance envelope from your bill
• Allow 5 business days for delivery to avoid late fees

Just be sure to mail your payment well in advance of the due date to ensure on-time delivery.

Setting Up Convenient Auto-Pay

For maximum convenience, consider enrolling in auto-pay through the online billing portal. This automatically pays your Billings utility bills from your chosen bank account or credit card each month.

To enroll in auto-pay:

• Log into your online account
• Click on “My Profile” and select “AutoPay”
• Choose credit/debit card or bank account
• Accept the terms and conditions
• Submit the auto-pay request

Once set up, you don’t have to worry about missing payment due dates again!

Payment Assistance for Billings Utility Bills

If you are struggling financially and unable to pay your Billings utility bill in full, payment plans and assistance programs are available:

• Call 406-657-8354 to set up a payment plan to pay the outstanding balance over time
• Low income residents can apply for utility bill discounts – call 406-657-8354
• DollarWorks partners with the city to provide bill payment assistance

Don’t wait to ask for help if you are having trouble paying your Billings utilities. Reach out quickly to avoid service disruption.

Avoid Late Fees and Service Interruptions

To avoid penalties and potential service interruption, be sure to pay your City of Billings bills by the due date each month. Sign up for auto-pay for guaranteed on-time payment.

If mailing a check payment, allow 5 business days for it to reach the city. Online and phone payments post instantly. Act fast if you anticipate issues paying on time to set up a payment plan.

Keeping your City of Billings utility accounts current through on-time payment ensures your water, sewer, garbage, and other city services continue without disruption. Pay bills through the method that fits your needs and lifestyle.