How to Pay Your City of Bismarck Bill: A Complete Guide

The City of Bismarck provides essential services like water, sewer garbage collection and more to residents and businesses. To continue receiving uninterrupted service, customers must pay their City of Bismarck bills on time each month or quarter. This comprehensive guide will walk through the various ways to pay your City of Bismarck utility bills, permits, fees, and other charges.

Learning about all of the payment options offered by the City will allow you to choose the most convenient method for your needs Keep reading to learn how to pay City of Bismarck bills online, by phone, mail or in person Follow these simple steps to avoid penalties and keep your accounts in good standing.

Check Your Current Balance

The first step is checking your current balance due to the City of Bismarck. This will tell you the payment amount needed to keep your accounts active. There are a couple ways to find your balance:

Log in to your online account portal to view your latest bill
Call the utility billing office at 701-355-1700 and request your balance
Visit the utility billing office at 601 S 26th St and ask for your balance
Wait for your mailed paper bill to arrive

Having the amount due makes it faster to proceed through paying your bill

Understand the Charges on Your Bill

When reviewing your City of Bismarck bill, you will see various line items that make up your total charges, such as:

Water usage – Based on metered consumption
Wastewater – Sewer service charge
Solid waste – Garbage collection fee
Stormwater – Drainage infrastructure fee
Taxes – Local taxes added
Fees – Late fees, turn on/off fees, etc.

Reviewing the breakdown helps you understand what you are paying for each service period. Monitoring usage over time can also help identify ways to reduce costs.

Select Your Preferred Payment Method

The City of Bismarck offers several convenient ways for customers to pay their bills. Choose the option that best matches your needs and schedule:

Online – Pay via the online payment portal on the City’s website. Fast and secure.
Phone – Call the payment line or use the automated phone system. Available 24/7.
Mobile app – Download the City’s app to pay on your device.
In person – Visit the utility billing office or payment kiosks around town.
Mail – Send a check or money order to the billing address.
Auto pay – Set up recurring bank account withdrawals each billing cycle.

Review the advantages of each method to select your preferred route for paying your City of Bismarck bills. Many customers appreciate the speed and convenience of online payments.

Pay Online Through the City Website

The fastest and easiest way to pay your City of Bismarck bill is through the online payment portal on the City’s website. Follow these simple steps:

Go to www.bismarcknd.gov and click on “Pay My Utility Bill”
Enter your account number and 4-digit PIN
Select “Make Payment” and choose payment amount
Enter payment source details (bank account or card)
Complete the checkout process
Verify the confirmation screen

Online payments made by 11:59pm CST process the same day. You can also enroll in auto-pay here.

Pay by Phone

In addition to online payments, City of Bismarck customers can pay bills conveniently over the phone.

To pay by phone:

Call 1-855-232-9048
Enter your account number and 4-digit PIN
Follow prompts to check your balance
Press 1 to make a payment
Enter your payment source details
Note the confirmation number

The automated phone payment system is available 24 hours a day, 7 days a week for your convenience.

Pay in Person

For those who prefer paying bills in person, the City offers multiple options:

Visit the Utility Billing office at 601 S 26th St
Use the drive-up payment kiosk outside City Hall
Pay with cash at MoneyGram locations around town

In-person payments allow you to receive instant confirmation that your bill is paid. Just make sure to bring your account number.

Enroll in Auto-Pay

For hands-free bill payment, enroll in auto-pay when logged into your online account portal. This automatically pays your balance each billing cycle on the due date from your bank account.

To set up auto-pay:

Go to “My Profile”
Select “AutoPay Enrollment”
Enter your bank account information
Agree to the terms and conditions

Auto-pay ensures your bill gets paid on time without any effort on your part. Just monitor your account to prevent insufficient funds fees.

Avoid Late Payment Penalties

City of Bismarck utility bills are due on the 15th of each month. Payments received after that date incur a penalty up to 10% of the balance due. Avoid late fees by paying as soon as you receive your new bill.

If an emergency prevents on-time payment, call the City immediately to discuss payment plan options. Getting approved for an extension can help you avoid extra penalties.

Ask About Payment Assistance

For City of Bismarck customers experiencing temporary financial hardship, payment assistance programs may be available, such as:

Due date extensions
Payment arrangements spreading balance over months
Low-income discounts
Leak adjustment credits
Payment matching programs

Contact the City to learn more about bill help for qualified hardships. Keeping your accounts active is important.

Manage Your Account Online

Through the online customer portal, you can do more than just pay your bill. Additional account management features include:

Paperless e-billing
Usage monitoring
Update account information
Set notification preferences
Request service changes

Take advantage of the portal’s online convenience for all aspects of your City of Bismarck accounts.

As a public service provider, the City of Bismarck aims to offer outstanding service to the community. Paying your bills on time is an essential part of maintaining that positive relationship. Use this step-by-step guide to select the optimal payment method and keep your accounts current.

City Of Bismarck Bill Pay

City of Bismarck Utility Bill Payment options:

Online Payment
- Includes automatic payment setup, once an online account profile is created.
- Online account setup instructions, and automatic payment setup instructions found here.
Pay by Phone: 701-355-1700, option 6
Bank Draft
- Use this form to setup your account for automatic payment via checking or savings account. See below for routing and account number locations on checks.

Mail Payment
- City of Bismarck Utility Billing PO Box 5555 Bismarck ND 58506-5555
Walk-In Payments
- City of Bismarck Utility Billing Office 601 S. 26th St. Bismarck ND 58504 Phone: (701) 355-1700, Ext. 1
- Business Hours:Monday through Friday from 8:00 am to 5:00 pm,
- Except: First Tuesday of each month hours are 8:00 am to 4:30 pm
- Business offices are closed on holidays.
Drop box locations
- Family Fare Grocery Stores:
  - 835 S. Washington Street
  - 1190 W. Turnpike Avenue
  - 3103 Yorktown Drive
  - Capitol Building (600 E Boulevard Avenue, near the mail room)
  - Public Works Building (601 S. 26th Street has a drive-up drop box

Description of charge	Rate
Turn off/Turn on with 24 hour notice	No Charge
Turn off/Turn on with same say service	$30.00
After hours turn on/turn off at curb stop	$80.00
Install or remove lawn meter	$50.00
Meter check	$50.00
Returned payment fee	$30.00
Delinquent turn on service fee During normal business days and hours Monday through Friday, 8:30 am through 5:00 pm.	$75.00
Delinquent turn on service fee Outside of normal business days and hours Monday through Friday, 8:30 am through 5:00 pm.	$150.00

City customers are encouraged to be aware of their water consumption. Water Analytics software is available to all City of Bismarck customers free of charge, and shows customers their water usage by year, month, day, and hour. Using Water Analytics, City of Bismarck customers are also able to sign up to receive notification alerts by text or email.

Click here to register as a new user to set up your water analytics account or to log into an existing water analytics account.

You will need the following information off your utility bill:
- Billing Account Number
- Water Meter Number

Water Analytics does not work with the Microsoft Edge browser.

Water consumption may vary for many reasons:

The number of people may be living in the household.
During the summer, higher water consumption may be a result of outdoor watering for lawns and gardens, filling pools, washing vehicles, or an leaving an outdoor faucet running.
Leaky plumbing, such as toilets, sinks, outside sprinklers, washers, hot water heaters often cause increased water use.
Toilet leaks are the most common and are hard to see or hear. A slowly leaking toilet can waste roughly 7.48 gallons per hour; a flap that is stuck fully open can lose 400 gallons per hour.

Water Usage for Everyday Tasks

Shower: 25 to 50 gallons (5 to 10 gallons per minute)
Bath: 36 gallons (full tub)
Toilet flush: 5 to 7 gallons
Dish washing: 10 to 20 gallons (tap running)
Automatic dishwasher: 10 to 12 gallons (full cycle)
Clothes washer: 30 to 60 gallons (full cycle)
Outdoor watering: 5 to 10 gallons per minute

How to Pay Your Bill

Can I pay my Bismarck City water bill online?

With this service, you can pay for your Bismarck City water bill online. You can make a single time payment or create an account to setup electronic billing and automatic payments. What’s up with Bismarck’s new water rates?

How do I make a one time payment in Bismarck?

You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment . When you move to a new home in Bismarck, you’ll most likely already have running water, but you’ll still need to set up water service with the City Of Bismarck Water.

How often is Bismarck City water billed?

You can make a single time payment or create an account to setup electronic billing and automatic payments. Bismarck City Water is billed on a cycle basis, three times a month, on or around the 10th, 20th and 30th. The first 2 numbers of your account indicate when you will be billed. What are the payment options to pay my water bills?

Does Bismarck have a new billing system?

BISMARCK, N.D. — In October, the city of Bismarck will start a new utility billing system. This new system allows online credit payment for city customers and will improve account management. The new billing system also will allow the city to upgrade its meter reading system to eliminate the need for manual meter reading.