Making Bill Payments to the City of Bloomington Simple and Convenient

Paying your utility bills to the City of Bloomington should be a quick, easy, stress-free process. Whether you live in Bloomington, Minnesota or Bloomington, Indiana, the city provides multiple options to pay your water, sewer, electric, garbage collection and other city services bills each month. Read on to learn about the various ways to pay your City of Bloomington bill quickly online, by phone, by mail or in person.

Online Bill Pay in Bloomington, MN and Bloomington, IN

The easiest and most convenient way to pay your City of Bloomington utilities or other bill is online. Both Bloomington, MN and Bloomington, IN offer online bill pay through their city websites.

The City of Bloomington, MN online payment system can be accessed at blmmn/paymybill Here you can view your account balance, make one-time payments, set up recurring payments and enroll in paperless billing. The site accepts MasterCard, Visa, Discover and E-Check. You’ll receive email notifications when your bill is ready, payment reminders before the due date and confirmation emails after paying. You can also opt-in to receive text message notifications and pay via text.

For Bloomington, IN, visit https //esuitebloomingtonin.gov/esuite.utilities to log into your account and make online payments. If you haven’t set up your online account yet, you can easily create a username and password using your utilities account number. The system accepts debit and credit cards.

Online bill pay allows you to avoid late fees, saves on stamps and checks and gives you peace of mind knowing your payment was received. You’ll have a payment receipt and record in your online account history. It just takes a few minutes to pay online anytime day or night!

Pay By Phone Options in Both Cities

You can use the automated payment systems in both Bloomington cities 24 hours a day, seven days a week to pay your bill over the phone.

For Bloomington, MN, call 844-368-4567 and follow the prompts to make a payment or check your balance using the automated system.

Bloomington, IN residents can use the interactive voice response system to pay with a credit card by calling 877-879-9883. You can call Bloomington IN Customer Service at (812) 349-3930 during normal business hours for help if you are having trouble with the phone payment system.

Paying by phone is quick and easy. Within a few minutes, your City of Bloomington bill can be paid without having to talk to an agent. Just make sure to have your account information and credit/debit card ready when you call.

Mail In Your Payment

If you prefer to pay your bill via check or money order, you can mail in your payment to the City of Bloomington utility billing department.

In Bloomington, MN, send your payment attached to the top portion of your bill to:

City of Bloomington Utilities
Accounts Receivable
PO Box 2500
Bloomington, MN 47402-2500

For Bloomington, IN, mail your check and bill payment stub to:

City of Bloomington Utilities
Accounts Receivable
PO Box 2500
Bloomington, IN 47402-2500

Be sure to allow enough time for your payment to reach the City before the due date to avoid any late fees. Make your check or money order payable to the City of Bloomington.

Pay In Person in Bloomington, MN or Bloomington, IN

You can also pay your City of Bloomington bill in person at the utilities service center in each city.

In Bloomington, MN, visit the service center at 1800 W Old Shakopee Road. A dropbox is located at the front entrance to drop off payments anytime. Hours are Monday-Friday, 8am-4:30pm.

For Bloomington, IN, stop by the utilities service center at 600 E Miller Drive. You can use the dropbox inside the front entrance 24 hours a day. In person hours are Monday-Friday, 6am-8pm.

Paying your City of Bloomington utilities or services bill is in person allows you to take care of it same day without worrying about mail delays. Just be sure to review the open hours for the service center in your city before stopping by.

What Payment Methods Are Accepted?

The City of Bloomington offers flexible payment options. Here is an overview of what’s accepted:

Bloomington, MN:

  • Online – MasterCard, Visa, Discover, E-Check
  • Phone – Automated system
  • Mail – Check or money order
  • In Person – Check, cash, credit/debit card

Bloomington, IN:

  • Online – Debit/credit card
  • Phone – Credit card
  • Mail – Check or money order
  • In Person – Check, cash, credit/debit card

Review your latest utility bill for additional payment guidelines and policies if needed. Knowing what payment methods are accepted can prevent delays processing your payment.

Avoid Late Fees and Service Disruption

To avoid any late fees or service disruptions, be sure to pay your City of Bloomington utilities and other bills by the due date each month. If your account becomes delinquent, additional fees may apply and your services could potentially be suspended if the balance remains unpaid.

Log into your online account regularly to view your latest charges, due date and balance. Set up email, text or paperless billing reminders so you never miss a payment. Consider enrolling in auto-pay to have payments deducted automatically on the due date each billing cycle.

If your service is disconnected for non-payment, contact the City of Bloomington utility billing department right away to discuss getting reconnected. There may be an additional fee for reactivating your services. Act fast to get reconnected and avoid disruption to your household or business.

Get Billing Questions Answered

If you have any questions about your City of Bloomington utility bill amounts, due dates, payment options or account status, customer service representatives are available to help:

Bloomington, MN:
Call 952-563-8726
Email: [email protected]

Bloomington, IN:
Call (812) 349-3930
Email: [email protected]

The City of Bloomington website for each city also has resources to address frequently asked billing and payment questions. Don’t hesitate to reach out to the billing department with any concerns.

As you can see, the City of Bloomington offers their residents and businesses numerous convenient options for paying utility bills and other city service charges. Pay online, by phone, by mail or in person – whatever works best for you!

Sign up for automated payments or paperless billing to make payment even more seamless each month. Review your account regularly and contact customer service if you ever have questions or issues. Don’t let paying your City of Bloomington bills become a hassle or burden. Use these tips to make the process quick, easy and efficient!

Online and paperless utility bill payments

Our bill pay service provides residents with easy, convenient and secure options for paying their utility bills.

We accept MasterCard, Visa, Discover and E-Check.

May 20, 2024 Bloomington City Council Meeting

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