How to Pay Your Water Bill Online with the City of Brevard, NC

The City of Brevard is in the beautiful Blue Ridge Mountains and provides water and sewer services to businesses and residents. Here is a full guide on how easy it is for people in Brevard to pay their water bills online.

Overview of Brevard Utility Billing

The City of Brevard mails paper utility bills on the 1st of each month, with payment due by the 20th. Bills include charges for water, sewer, garbage collection, and landfill fees. New customers must visit the Municipal Building to establish service and pay a $100 deposit for rental properties.

Online bill pay is available for added convenience Payments can be made with credit/debit cards or eChecks via the city’s online payment system Customers can also sign up for auto-draft payments from a bank account,

Benefits of Paying Your Water Bill Online

Paying Brevard utility bills online provides the following advantages

• 24/7 access to make payments from anywhere
• Avoid late fees from lost/forgotten mailed payments
• Store payment methods for quick payments each month
• Go paperless and reduce clutter
• View billing history and statements
• Set up automatic recurring payments
• No fees for eCheck payments (3% fee for credit/debit payments)

Instructions for Paying Your Water Bill Online

Follow these steps to pay your City of Brevard water bill electronically:

1. Go to www.cityofbrevard.com
2. Click on “Pay Utility Bill Online”
3. Select “Online Bill Pay” on the next page
4. Click on “Pay Water Bill” on the payment site
5. Enter your account number and last payment amount
6. Choose a payment method and complete the transaction

After signing up, you can always log in to see your statements, change your payment options, set up autopay, or make one-time payments.

Setting Up Automated Payments

For maximum convenience, you can enroll in automated payments through the online bill pay system. This automatically debits your water bill from a bank account each month.

To do this:

1. Click on “My Account” after logging into the payment site
2. Choose “AutoPay Program”
3. Enter your bank account information
4. Select the withdrawal day each month
5. Submit your enrollment

Automated payments avoid late fees and service interruptions from missed paper bills.

Payment Assistance Options

If you are experiencing financial hardship and are unable to pay your water bill, contact the Brevard Utility Billing Department to discuss potential payment arrangements or billing date adjustments. It is important to communicate issues right away before service disconnections occur for non-payment.

Low-income customers may also qualify for utility payment assistance programs offered through Transylvania County Social Services.

Frequently Asked Online Water Bill Pay Questions

Here are answers to some common questions about paying City of Brevard water bills online:

What are the fees for online payment?

eCheck payments are free. A 3% convenience fee applies to credit/debit card payments.

When is my water bill due each month?

Payment is due by the 20th of the month to avoid late fees.

How do I check if an online payment has processed?

Log into your account on the payment site and view your payment history. Allow 1 business day for payments to apply.

Can I go paperless with online bill pay?

Yes, you can opt to go paperless and receive bills electronically when you register on the payment site.

What do I do if my account information changes?

Contact the Brevard Utility Billing Department to update your contact information or bank account details for automatic payments.

Who do I call for payment assistance?

Contact the Utility Billing Department at 828-885-5606 to discuss payment arrangement options and potential billing date changes if facing financial hardship.

Paying your City of Brevard water, sewer, garbage and landfill bill online is fast, easy, and secure. Sign up on the online payment system to simplify bill payment management each month.