Paying bills is a necessary but often tedious task With so many accounts and due dates to keep track of, it can be easy to miss payments or pay late fees However, the City of Buckeye offers convenient online and phone payment options that aim to simplify bill pay for utilities and other city services.
The City of Buckeye provides municipal utility services like water, sewer, trash, and recycling to residents and businesses throughout the city. They understand the importance of providing flexible payment methods to best serve community needs Customers can pay their utility bill through the City of Buckeye website, over the phone, by mail, or in person
Online Bill Pay Through Municipal Online Payments
The easiest way for most customers to pay their City of Buckeye utility bill is through the Municipal Online Payments portal. This is a fast, secure website that allows you to:
- View account balance
- Make one-time payments
- Set up recurring payments
- Access billing history
- Go paperless with e-bills
You can pay your utility bill at any time from your computer, phone, or tablet with Municipal Online Payments. Using a debit card doesn’t cost anything, and you can save your payment information for later use.
Customers can also manage more than one City of Buckeye account from the same login. This is helpful for homeowners who pay for utilities and other things like business licenses or alarm permits. All your accounts are accessible in the same place for simplified bill management.
Paying by Phone
The City of Buckeye has an automated IVR (interactive voice response) line for utility payments for people who would rather pay their bills over the phone. To use this system, call 623-349-6100. You will need to enter your 10-digit account number. After that, you can use a debit or credit card to make a payment.
The automated system is available 24/7, providing convenient after-hours and weekend access. It also eliminates wait times you may experience calling during peak hours.
Just like with Municipal Online Payments, there are no fees for paying by debit card over the phone. The IVR line offers a straightforward way to pay from anywhere using the phone in your pocket.
Paying by Mail
Customers can also mail their utility payments to the City of Buckeye Utility Billing department at:
City of Buckeye Utility Billing
530 E Monroe Ave
Buckeye, AZ 85326
Be sure to include your payment stub from your utility bill to ensure quick processing. Allow 3-5 business days for mailed payments to post to your account. This is a fine option for those who prefer writing checks or money orders. However, online and phone payments post much faster, reducing the risk of late fees on your account.
Paying in Person
For those who prefer in-person bill payment, you can pay your City of Buckeye utility bill at the Utility Billing department located at 530 E Monroe Ave. They are open Monday-Thursday from 7am-6pm.
This location accepts cash, checks, money orders, and credit/debit cards. You can also set up new service or manage account issues when paying in person. However, be aware that the office is closed on Fridays and holidays, so your ability to pay in person is limited compared to online and phone options.
Payment Processing Times
Understanding when your payment will process and post to your account is important to avoiding late fees. Here are the processing times to expect with each pay method:
- Online payments: Process instantly upon completion
- Phone payments: Process instantly upon completion
- Mailed payments: Allow 3-5 business days for processing
- In-person payments: Process instantly upon completion
Keep these timeframes in mind when selecting a payment method each month. Online and phone payments process much quicker than mailed payments.
Auto-Pay and Recurring Payments
Setting up automatic recurring utility payments can provide convenience and peace of mind. With auto-pay, your bill gets paid on time each month without any effort on your end.
Customers can enroll in auto-pay through Municipal Online Payments by selecting Recurring Payments and setting payment details. The payment amount will be deducted from your chosen account each month on the due date.
You can also call the Utility Billing department at 623-349-6100 to set up auto-pay over the phone. This prevents late fees and service disruption from forgotten bills.
Account Management and Bill Tracking
In addition to simplified bill payment, Municipal Online Payments also enables utility customers to view billing history and track usage/costs over time. This allows you to:
- Review account balance
- View monthly electric, water, sewer, and trash usage
- Analyze costs over time to identify savings opportunities
- Monitor when payments are processed
- Access e-bills instead of mailed paper bills
Having all your account details available in one online portal makes it easy to stay on top of your utility billing and payment status.
Services Available for Payment
The City of Buckeye offers an extensive list of services eligible for online, phone, mail, or in-person payment including:
- Water service
- Sewer service
- Trash service
- Recycling service
- Municipal tax payments
- Alarm permits
- Business license fees
- Many other city fees/fines
Whether you’re a resident or business owner in Buckeye, you likely have city services that require payment. The various options offer convenience for paying all your City of Buckeye bills.
Avoid Late Fees and Service Disruption
Don’t let a forgotten bill lead to utility disconnects or expensive penalties. The City of Buckeye offers user-friendly bill pay to help avoid such issues.
With automated options like online, phone, and recurring payments, it’s easier than ever to pay on time each month. Take advantage of these streamlined services to simplify payment and minimize late fees.
The utilities we often take for granted require regular maintenance and infrastructure investments. Paying bills not only avoids penalties, but also helps fund essential services for the Buckeye community. The city provides top-notch customer service and payment flexibility to make bill payment as easy as possible.
Managing utility and city service bills doesn’t have to be painful. The City of Buckeye provides modern payment options like online, phone, auto-pay, and more. Find the method that fits your needs and streamline bill pay each month. Avoid late fees, view payment history, and set up recurring payments for simplicity. Contact Utility Billing Customer Service if you have any questions about online access, account details, or payment processing. Convenient bill payment helps households and businesses save time while supporting essential city services.
Buckeye Water District No. 50, Inc. payment options:
To pay your bill online, simply click on the “Pay Your Bill Now” button and follow the prompts. Have your account number handy.
We accept Visa, Mastercard, Discover and electronic checks.
You can pay your bill with your card or checking account. You can also set your account up for auto-pay. Our office can assist you with a card payment, but not an e-check payment. We cannot set a customer up for auto-pay. The customer has to do this themselves.
There are additional fees to PayStar each time you make an online payment through our website.
Feel free to call us with any questions about the online bill pay.
City of Buckeye 2023-2024 Budget
How do I contact Buckeye utility billing & customer service?
City of Buckeye Utility Billing & Customer Service Department is available to assist residents with their water, sewer and trash services. Below are links to information regarding the services provided by the city of Buckeye. If you would like to speak to a customer care representative, please call 623-349-6100.
How do I access my new Buckeye utility account?
After you sign up for your new account you will be asked to verify your email address. Please login to your email to verify that you requested access to the City of Buckeye Utilty Portal powered by Tyler Technologies. After signing in you may need to click the “Utiltiy Billing” link under avaible services to access your full account.
How do I make a payment to Buckeye Water District?
Payment of check or money order along with the payment stub and inside the envelope provided can be placed in the box. We recommend NO CASH be placed into this box. You can call 1-844-626-9734 to make a payment at anytime using your Buckeye Water District account number.
What is Buckeye’s new resident access portal?
The city of Buckeye launched a new Resident Access Portal in late 2022, this site will make paying your utility bills easier and give user more flexibility in payment methods. When you login into your account for the first time, you will register to the site using the an email that you originally signed up with and create a new password.