How To Pay Your City of Camas Utility Bill: A Complete Guide

Having options to pay your utility bill conveniently is essential nowadays. The City of Camas offers several ways to pay your water, sewer, garbage and other city services bills either online, through the app, by phone, mail or in person

In this comprehensive guide, we’ll walk through all the payment methods available, registration, managing your account online, setting up auto-pay and more. Whether you prefer digital payments or mailing in checks, we’ve got you covered on how to pay your City of Camas utility bill

Overview of Payment Options

The City of Camas offers a range of payment choices to fit different needs and preferences Here’s an overview

• Online – Pay via the City website anytime or set up recurring auto-pay.

• Mobile App – Pay through the CamasConnect app on your smartphone.

• Phone – Call in a payment via automated phone system anytime.

• Mail – Send check or money order payments with your statement stub.

• In Person – Pay at City Hall customer service office during business hours.

• Drop Box – Deposit check or money order payments in the 24/7 drop box.

Now let’s explore these City of Camas bill payment options in more detail.

Paying Online

The City’s online utility billing system allows payments anytime from your computer or mobile device. Here’s how it works:

• Visit CityofCamas.us and click “Pay Utility Bill”.

• Enter your 10-digit account number and 4-digit PIN or set up account access.

• Choose a payment amount and submit from a bank account, credit card or e-check.

• Save payment methods like bank accounts to your profile for future use.

• Get emailed receipts and see payment history in your account.

• Set up recurring auto-pay payments each month.

Payments made online before 10 PM post to your account instantly. It’s fast, easy and secure!

Using the CamasConnect Mobile App

The free CamasConnect app allows on-the-go utility bill payments via your iOS or Android device.

• Download and install the CamasConnect app on your phone or tablet.

• Log into your account or register if new user.

• Select “Pay Utility Bill” from the menu and enter payment info.

• Receive alerts when payments are processed or balance is low.

• Access account history, statements and set up notifications.

Having the app makes accessing your account and paying simple anytime, anywhere!

Paying Over the Phone

To pay by phone, call the City of Camas automated payment line at (360) 817-7117. Here’s what you can do:

• Input your 10-digit account number and 4-digit PIN.

• Select option to make a payment and follow prompts.

• Enter your credit, debit card or checking account information.

• Confirm payment details and amount to process.

The automated phone payments are quick and available 24/7. You’ll get a confirmation number at the end.

Mailing In Your Payment

To pay by mail, send your check or money order made out to City of Camas with your payment stub from your statement to:

City of Camas
616 NE 4th Avenue
Camas, WA 98607

Write your 10-digit account number on the check. Allow 5-7 days for mailed payments to post. Due dates are on the 10th of each even month.

Paying In Person

You can pay in person at Camas City Hall customer service office:

616 NE 4th Avenue
Camas, WA 98607

Office hours are Monday through Friday 9 AM to 5 PM, excluding holidays. Cash, check, credit and debit cards are accepted.

24-Hour Drop Box

For non-cash payments, a 24-hour drop box is located outside City Hall. Place your check or money order with payment stub in the locked drop box anytime. Payments dropped before 10 AM will post same day.

Auto-Pay for Recurring Payments

Setting up automatic monthly payments from your bank account or credit card is a convenient option offered. Here’s how it works:

• Log into your online account and go to AutoPay section.

• Enter your preferred payment method information.

• Select the processing day each month.

• The payment amount will default to your total monthly bill unless you pick a custom amount.

• Get notifications when payments deduct each month for easy tracking.

Tips for Avoiding Late Fees

To avoid late fees and service disruptions, follow these tips:

• Pay at least 5 business days before the due date for mail and drop box payments.

• For online/phone payments, pay by the due date – the 10th of even months.

• If the 10th falls on a weekend or holiday, pay the last business day before.

• Set up text/email alerts for due date reminders and past due notices.

• Contact City customer service with billing questions or if you anticipate difficulty paying on time.

Answering Common City of Camas Bill Pay Questions

If paying your City of Camas bill is new to you, here are answers to some frequently asked questions:

What is the due date for bills?
City of Camas bills are due on the 10th of even-numbered months. Bills become delinquent after the 18th of the month.

What are the late fees?
A late fee of 5% of the balance due, with a $15 minimum, is charged on delinquent accounts after the 18th.

If the due date falls on a weekend, when is it due?
You can pay on the last business day prior if the 10th lands on a weekend or holiday.

What fees are charged for late payments?
A $50 disconnection fee is charged on accounts that get disconnected for non-payment.

When can my service get disconnected?
Service may be disconnected if payment is not received by the 24th of the month.

What are the customer service office hours?
The City Hall office is open 9 AM to 5 PM, Monday through Friday, excluding holidays.

What is the after hours emergency number?
For after hours utility emergencies, call 360-737-0592.