Paying your utility bill to the City of Cleburne is now easier than ever thanks to convenient online payment options. The city offers multiple ways for residents and businesses to pay their electric, water, sewer, sanitation, and other city services bills digitally. Read on to learn about the flexible online and mobile payment methods available.
Overview of City of Cleburne Utility Billing
The City of Cleburne provides utility services like electricity, water, wastewater treatment, and trash pickup to the residents and businesses located within the city limits They handle billing and payment collection for these essential city-run utilities
Utility bills are issued monthly and payment is due by the due date printed on your statement to avoid penalties or service disruption The City of Cleburne Utility Billing department offers various ways to view and pay your bill digitally for added convenience.
Benefits of Paying Online
Taking advantage of the City of Cleburne’s online bill pay options provides many benefits:
- Accessible 24/7 – Pay anytime, anywhere with internet access
- Saves time – Avoid drives and lines at the Utility Billing office
- Payment tracking – View payment history and print receipts
- Automatic payments – Set up recurring, automated payments
- Mobile friendly – Use your smartphone or tablet to pay
- Saves money – Avoid late fees by paying on time
Getting Started with Online Account Access
If you want to pay your City of Cleburne bill online, you must first set up your account portal. This is done through the Municipal Online Payments website.
Follow these steps to establish your online account:
- Go to the Municipal Online Payments website URL above.
- Select “Sign In/Register” in the upper right corner.
- Choose “Register for an Account” if new.
- Enter your utility account information, create a username and password, and agree to the terms.
- Verify your email to complete registration.
You can access your account at any time to pay bills, see statements, set up autopay, look at your usage history, and change your account information.
Pay a Bill Through the Online Portal
The quickest way to pay your City of Cleburne utility bill through the online portal is:
- Log into your account dashboard.
- Locate the amount due for the current billing cycle.
- Click “Pay Now” and enter the payment amount (full or partial).
- Enter your payment method and details.
- Review and submit the transaction.
The online payment will immediately post to your account. You can repeat these steps each billing cycle.
Enroll in Autopay
For automated payments you don’t have to think about, enroll in paperless autopay:
- In your account, go to “My Profile” then “Payment Methods”.
- Click “Add” to enter your chosen method like a bank account or credit card.
- Check the box to enable autopay for the stored payment method.
- Pick the date each month that you want payments drawn automatically.
With autopay set up, your bill is paid on time every month directly from your payment account. You can cancel or update autopay anytime.
Go Paperless with Online Statements
You can get your utility bills electronically through the online payment portal for added convenience:
- Go to “My Profile” then “Paperless Settings”.
- Opt into paperless billing and enter your email address.
- Check the box to agree to terms and submit your enrollment.
Once you’ve set it up, your online account dashboard will send you an email every month when your new e-statement is ready to view and pay.
Pay Using the Mobile App
The City of Cleburne offers a free mobile app for iOS and Android so you can pay bills and manage your utility account on your phone or tablet too.
Download the app and log in using your online payment portal credentials. The intuitive mobile interface makes checking your balance, making one-time payments, setting up autopay, accessing statements, and more a breeze from anywhere.
Payment Method Options
The City of Cleburne offers various payment methods to provide flexibility:
- Debit or credit card
- Electronic check – use routing and account numbers
- Bank account draft (autopay only)
- Cash – pay in-person at the Utility Billing office
- Check – pay by mail or in-person
Saving your preferred payment methods in your online account makes future transactions even simpler.
Avoid Late Fees with Online Payments
When you pay your utility bill through the City of Cleburne’s online portal or mobile app, the transaction is posted instantly to your account. This ensures on-time payment and avoidance of late payment penalties.
Plus, setting up autopay means your bill gets paid automatically each month by the due date, saving you from late fees. Paying online helps you easily maintain a positive account status.
Get Support If You Need It
If you ever have trouble using the online or mobile platforms to manage payments for your City of Cleburne utility account, customer support is available:
- Help guides and FAQs are accessible in the online portal.
- Call 817-645-0919 during business hours for assistance.
- Email [email protected] for help.
- Chat live with an agent through the online portal.
The convenience of online City of Cleburne bill payment combined with stellar customer support makes managing utility bills a breeze.
Extraterritorial Jurisdiction (ETJ)Are you looking for Water and/or Sewer services outside of the City limits? More information is available about services available in the ETJ and can be found on our website by clicking
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Department of Public Works
10 N. Robinson St P.O. Box 677 Cleburne, TX 76033 817-556-8869
Hours
Monday through Friday 8 a.m. to 5 p.m.
Jeremy Hutt
Public Works DirectorEmail
Laura Melton
Assistant Public Works DirectorEmailStaff Directory
City of Cleburne, Texas v. Cleburne Living Center, Inc. Case Brief Summary | Law Case Explained
How do I contact the city of Cleburne utility billing department?
All personnel in these departments are on a 24-hour-a-day standby status. For Residential Water, Sewer and Trash Service billing inquiries, to make a payment, setting up new service, questions about your bill, transferring service, or even to close an account, please contact the City of Cleburne Utility Billing Department at 817-645-0919.
How do I pay my water bill in Cleburne?
For new customers that have not received a water bill, you will need to enter $10 in the space for LAST PAYMENT. Cleburne Utility Billing customers can pay their bill by phone by calling 866-341-9322. Customers can pay by credit or debit card and hear real-time balances and due dates.
How do I pay taxes in Cleburne County?
This service is being offered as an additional method of payment for the citizens of Cleburne County. Use of this service is optional and tax payments will be accepted in person or by mail. The accepted method of payment is with a Visa, Mastercard, American Express or Discover credit card or with an eCheck.
How do I contact the Cleburne County Collector?
Due to COVID-19 exposure, the lobby of the Cleburne County Collector and Cleburne County Assessor is closed until further notice. Business can still be transacted via email and telephone. Cleburne County Tax Collectors Office: Please call. Tax payments are being accepted by mail and on-line at www.cleburnecountycollector.com