A Guide to Paying Your Utility Bill Online in Creswell, Oregon

Living in the friendly city of Creswell comes with the responsibility of paying your monthly utility bill for services like water, sewer, and more The city offers convenient online bill payment options to make it easy for residents and businesses to pay their bills on time. This comprehensive guide will provide everything you need to know about utilizing Creswell’s online utility bill pay system

Overview of Online Bill Pay in Creswell

All utility accounts in the city of Creswell can be paid online through a system that includes:

• Water
• Sewer
• Stormwater
• Street lighting

With this system, payments can be made directly on the city’s website 24/7. There are no signup fees or contracts.

Key features include:

• $0.95 convenience fee per transaction
• Debit/credit card and eCheck accepted
• View balance and payment history
• Schedule future payments
• Receive paperless billing

It’s quick and easy to take care of your monthly utility bills when you pay them online.

How to Enroll in Online Bill Pay

Signing up to pay your utility bill online is simple and fast. Just follow these steps:

1. Have your utility account number ready
2. Visit www.ci.creswell.or.us
3. Click on “Online Bill Pay”
4. Select “New Users Click Here” to create an account
5. Enter your account number and billing zip code
6. Create username and password
7. Agree to the terms and submit

Once your account is activated, you can start paying bills electronically right away.

Making a Payment Online

When you receive your monthly bill paying online is quick and easy

1. Log into the online bill pay system
2. Locate your utility account
3. Enter payment amount and select payment type
4. Submit and receive confirmation

The $0.95 convenience fee will be added to the total automatically. You’ll receive an email confirmation when your payment is processed.

Benefits of Paying Online

Utilizing Creswell’s online bill payment system offers many benefits:

• Convenience – Pay anytime, anywhere in minutes
• Efficiency – Avoid writing and mailing checks
• Accessibility – Manage account from computer or mobile device
• Security – Payment info encrypted and protected
• Control – View balance and payment history in real time
• Eco-Friendly – Reduces paper waste and carbon footprint
• Promptness – Schedule future payments to avoid late fees
• Support – Dedicated customer service for assistance

Avoid Late Fees and Disruption

It’s crucial to pay your Creswell utility bill before the due date each month. Failure to pay on time can result in:

• Late payment penalties added to your account
• Water shutoff and reconnection fees
• Negative impact on credit score
• Hassle of account reactivation

Enroll in online bill pay to receive due date reminders and easily pay on time every month. Avoid penalties and service disruptions with prompt electronic payments.

Get Payment Receipts and Account History

The online bill payment system stores your payment receipts and account history for easy access. You can:

• View or print receipts anytime
• Access 12 months of payment history
• See account balance and due date
• Monitor water usage and charges

This allows you to closely manage your account and have records for personal or tax purposes.

Customer Support Is Available

If you have any questions or issues using the online bill pay system, Creswell’s utility department provides support:

• Email [email protected]
• Call (541) 895-2531
• Chat live on the website

Whether you need help enrolling, making payments, updating account information, or anything else, friendly staff are available to assist you.

Enroll and Pay Online Today

Managing bills is never fun, but the city of Creswell offers a convenient online system to simplify paying your monthly utilities. Sign up to receive and pay bills electronically to save time and headaches. Paying online is secure, fast, environmentally friendly, and the smart way to avoid late fees. Become a paperless customer and enroll in online bill pay today!