A Guide to Paying Your City of Denison Utility Bill Online

There are many great things about living in Denison, Texas. The downtown is lively, there are beautiful parks and recreation areas, and the people are friendly and helpful. Every month, you’ll get bills for water, sewer, garbage, and other city services. Residents of Denison have a big responsibility to pay these bills regularly and on time. Fortunately, the city offers convenient ways to view and pay your bill online. In this article, we’ll talk about the pros of paying online and show you how to get started.

Why Pay Your Denison Utility Bill Online?

Paying your utility bill online with the city of Denison provides several advantages

• Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to the utility office

• Efficiency – Payment processed immediately. Get instant payment confirmation.

• Security – Payment data is encrypted. Safe way to pay bills.

• Simplicity – Easy to set up account and make payments. Straightforward process.

• Paperless – Go green by reducing paper bills and checks.

• Reminders – Email notifications help prevent late payments.

• Budgeting – Review payment history and plan accordingly.

With so many benefits, it’s easy to see why more Denison utility customers are switching to online payments.

Steps to Pay Your Bill Online

Ready to start paying your Denison utility bill digitally? Follow these steps:

1. Create Your Online Account

• Go to www.municipalonlinepayments.com/denisontx

• Click “Sign In/Register” in the top right corner

• Choose “New customers start here”

• Enter your 10-digit utility account number without dashes

• Create a username and password

• Provide contact information

• Accept terms and conditions

You’ll receive a confirmation email to validate your account.

2. Log In to Your Account

• Go to the payments website

• Enter your new username and password

• Click “Log In”

3. View Your Balance

• Your account overview page shows your current balance

• Click “View bills” to see balance details

• Switch accounts if needed using the dropdown menu

4. Make a Payment

• From account overview, click “Pay bill”

• Enter payment amount from your current bill

• Select payment method – credit card or bank account

• Enter relevant info and submit payment

• Get payment confirmation onscreen and via email

And that’s it! The payment will be applied immediately to your city of Denison utility account.

Other Handy Online Account Features

In addition to bill pay, your online account allows you to:

• Update account information and contacts

• Enroll in paperless billing

• Sign up for auto pay

• Review payment history

• View water usage data

• Receive notifications

• Access customer support

Take advantage of these features to fully manage your utility account online with the city.

Pay by Phone

If you prefer to pay your bill over the phone, the city has that option too:

• Call 1-888-291-0977

• Enter your utility account number

• Choose payment amount

• Provide debit/credit card or bank account details

This is a quick, convenient phone payment solution. However, note a 3% fee applies to phone payments.

Avoid Payment Fees

The city of Denison charges a 3% processing fee for online and phone bill payments. You can avoid fees by:

• Paying in person with cash or check

• Setting up auto draft with your bank using the form here

• Mailing a check or money order

So if you want to skip the fees, pay directly through your bank account. But the convenience of online payments makes the small fee worthwhile for many residents.

Get Payment Assistance

If you are having trouble paying your utility bill on time, contact the city to ask about payment assistance programs or extended payment plans. It’s important to reach out before your service is at risk of disruption. The city is willing to work with residents facing financial hardship.

Let the City of Denison Handle Your Utility Payments

Paying bills is just a necessary part of adulting. But paying your city of Denison utilities online makes the chore fast, easy, and painless. Sign up for an online account to view balances, see your usage, set up auto pay, go paperless, and make secure payments anytime. Your future self will thank you when bill paying is a breeze!