Living in the city of Dixon comes with the responsibility of paying your monthly utility bill This includes charges for water, sewer, garbage collection and other city services While writing a check and mailing it in is still an option, technology has provided Dixon residents with a better way – paying your bill online.
Why Pay Online?
Paying your Dixon utility bill online comes with several advantages
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It’s fast and easy – No need to write checks, find stamps and mail. Paying online takes just a few minutes
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Pay anytime, anywhere – As long as you have an internet connection, you can pay your bill 24/7.
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Several ways to pay: besides credit and debit cards, you can also use your bank account to pay.
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View payment history – See your current charges along with previous payments and billing statements.
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Auto-pay – Set up recurring payments so your bill gets paid automatically each month. One less thing to remember!
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Email notifications – Get reminder emails when your bill is ready and after the payment processes.
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It’s secure – Dixon utilizes a PCI-compliant system that encrypts your data.
Paying online helps you avoid late fees and service disruptions. Plus, it saves you time and lets you know for sure that the payment went through. For Dixon utility customers, it’s clearly the best billing and payment option.
How to Pay Your Dixon Utility Bill Online
Ready to start enjoying the benefits of paying your city of Dixon utility bill online? Here is a step-by-step walkthrough:
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Visit the City of Dixon website – Go to www.cityofdixon.us and click on “Pay Utility Bill Online” under the Finance section.
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Select a payment method – Choose whether to pay by credit/debit card, electronic check or automated phone payment. For the quickest payments, avoid eChecks which take 2-3 business days to process.
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Enter your account information – You will need your 10 digit Dixon Utility account number and the amount due. Both are printed on your paper bill.
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Enter payment details – For credit/debit payments, provide your card number, expiration date and CVV code. For electronic checks, enter your bank routing and account numbers.
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Confirm payment details – Carefully review the payment amount and account number before submitting.
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Receive payment confirmation – Once submitted, you will see a confirmation page and receive a confirmation email.
And that’s it! By paying your Dixon utility bill online, you’ve just made your life a little easier.
Setting Up Auto-Pay
For maximum convenience, consider enrolling in auto-pay. This automatically pays your utility bill from your credit card or bank account each month.
To enroll in auto-pay:
- Visit the online payment portal
- Check the box to “Enroll in AutoPay”
- Enter your preferred payment method
- Review and submit the enrollment form
That’s all it takes! Going forward, your payments will process automatically on your bill’s due date without any effort on your part.
Of course, you can cancel auto-pay at any time if you change your mind. You can also make one-time payments in between your auto-pay cycles if needed.
Auto-pay is ideal for:
- Avoiding late fees – Your bill gets paid on time, every time.
- Going on vacation – One less thing to worry about while you’re away!
- Reducing paperwork – No more check writing and envelope stuffing.
Sign up for auto-pay today for maximum bill paying convenience!
Payment Assistance and Discounts
If paying your utility bill is a financial hardship, Dixon offers programs that can help including:
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Payment plans – Arrange an installment plan to spread payments over several months.
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Bill discount programs – Lower income residents may qualify for a 30-50% discount on their utility charges.
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Leak adjustment – Get a one-time credit if you experience a qualifying water leak.
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COVID-19 relief – Payment delays and other assistance is available for those impacted by the pandemic.
Contact the Dixon Utility Billing department to learn more about these programs. Qualified residents can potentially save hundreds of dollars per year on their utility bills.
Avoid Late Fees and Disruptions
When paying your utility bill, be sure to pay the full amount due by the due date printed on your statement. This will avoid:
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Late payment fees – Dixon charges a 10% penalty on overdue bills. This can add up!
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Shut off warnings – If your balance remains unpaid after one month, you will receive a shut off notice.
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Service interruptions – Accounts more than 2 months past due are subject to water shut offs and other disruptions.
Avoid these penalties and inconveniences by paying your bill in full and on time, either online, by mail or over the automated phone system. And consider enrolling in auto-pay or email reminders so your due dates never slip through the cracks.
Let Technology Simplify Bill Paying
Paying your utility bill doesn’t have to be a chore. By embracing the online options offered by the city of Dixon, you can:
- Pay bills quickly without writing checks
- View past statements and payment history
- Receive email notices when bills are ready
- Set up automatic recurring payments
Technology streamlines the billing process and makes sure you never miss a payment. For today’s busy households, it’s an essential tool that saves time and hassle. The city encourages all residents to enroll in online bill pay and auto-pay.
So skip the stamps, paper cuts and late fees. Pay your Dixon utility bill online and make your life a little simpler!
Low Income Household Water Assistance Program
Dixon water customers may be eligible for the California Department of Community Services & Development Low Income Household Water Assistance Program. For more information on the program and eligibility click here.