Streamline Paying Your City of Durango Bills Online

Paying your bills to the City of Durango just got a whole lot easier thanks to the ability to pay online. Going paperless and paying bills online through the City’s website can save you time money and hassle. Keep reading to learn all about the online bill pay options available and how you can take advantage of them as a Durango resident.

Overview of City of Durango Bill Payment Options

The City of Durango offers a robust online bill payment system that allows you to view and pay your bills for various city services easily online You can pay bills for the following online through the City’s website

  • Sales, Use & Lodgers Tax
  • Business & Sales License
  • Bulk Pickup
  • City Parking Ticket
  • Airline Flight Crew Parking Permit Renewal
  • Accounts Receivable
  • Utility Bill
  • Records Request
  • Parks & Recreation Activities
  • Municipal Court

Paying online helps you avoid late fees, save on postage, and take care of your bills 24/7 from the convenience of your home or office. The City does not charge any convenience fees for paying bills online using a credit card, debit card, or e-check.

How to Pay Your City of Durango Bills Online

Paying your City of Durango bills online is a breeze. Just follow these simple steps:

  1. Go to www.durangogov.org/Payments.

  2. Scroll down and click on the type of bill you want to pay. Options include:

    • Sales, Use & Lodgers Tax
    • Business & Sales License
    • Bulk Pickup
    • City Parking Ticket
    • Airline Flight Crew Parking Permit Renewal
    • Accounts Receivable
    • Utility Bill
    • Records Request
    • Parks & Recreation Activities
    • Municipal Court
  3. You will be taken to the payment page specific to that bill type. Carefully review the instructions and information on the page.

  4. Select your payment amount and enter your payment details. You can pay by credit card, debit card, or e-check.

  5. Complete the payment process by clicking the “Pay” or “Submit” button.

  6. You will receive a confirmation page and email showing your payment was successful.

It’s that easy! Now you don’t have to worry about mailing payments or dropping them off in person. Paying online saves you time and gives you confidence that your bills are paid on time.

Tips for Paying Your City of Durango Utility Bill Online

Your utility bill includes charges for water, sewer, trash, and recycling services from the City of Durango. Here are some tips for successfully paying your utility bill online:

  • Make sure to select the correct service address for your utility bill. You can have multiple properties on your account.

  • Double check that your payment amount matches the total due on your latest bill before submitting.

  • Use autopay to have your utility bill paid automatically each month. Just check the autopay box during online payment.

  • Pay a few days before your due date to ensure on-time payment and avoid late fees.

  • View payment history anytime to check statuses and confirm past payments.

  • Update your account information if your mailing address changes so your bills properly reach you.

Paying utility bills on the City’s website is secure, fast, and prevents lapses in your important services.

Benefits of Paying Your City of Durango Bills Online

Switching to online payments for your City of Durango bills provides many great benefits:

It’s fast – Pay instantly 24/7 instead of mailing payments or visiting City offices.

It’s easy – Payment pages are user-friendly with clear instructions.

It’s secure – Payment portal uses encryption to protect your information.

It’s eco-friendly – Go paperless and avoid check printing and mailing.

It’s mobile – Pay bills on-the-go from your smartphone or tablet.

It’s automated – Set up autopay to have bills paid automatically each month.

It prevents late fees – Pay by your due date without worry of lost mail.

It provides peace of mind – Get payment confirmations immediately via email.

As you can see, paying your City of Durango bills online makes life easier. The days of paper bills and physical payments are over!

Frequently Asked Questions About City of Durango Online Bill Pay

If you’re new to paying your City of Durango bills online, you may have some questions. Here are answers to some of the most frequently asked questions:

Is paying online safe?
Yes, the payment portal uses industry-standard encryption to protect your account information during transmission. It’s more secure than mailing paper checks.

What bills can I pay online?
You can pay your utility bill, sales & lodging tax, parking tickets, permit fees, recreation fees, municipal court fines, and more all on the City’s website.

What payment methods can I use?
You can pay City of Durango bills online using Visa, MasterCard, Discover, American Express, or debit cards. You can also pay from a checking or savings account by e-check.

When will my payment be processed?
Online payments are processed immediately after you submit them successfully.

Can I set up recurring payments?
Yes, you can opt into autopay when going through the payment process online to have your bills automatically paid each month.

Will I be charged convenience fees?
No, the City does not charge any convenience fees for online payments.

How do I get a payment receipt?
You will receive a confirmation email with payment details for your records after paying online.

Pay the Easy Way with City of Durango Online Bill Pay

Don’t waste time and money mailing paper checks or standing in line to pay your City of Durango bills. The quick and convenient option is paying online through the City’s website. Sign up for online billing and autopay to fully go paperless and automate your payments each month.

Online bill pay is secure, fast, mobile, and environmentally friendly. Simplify your life by streamlining how you pay your bills to the City of Durango. Switch to online payments and enjoy the many benefits today!

City Of Durango Bill Pay

Contact Us for Questions

Water & Sewer Emergencies and Questions 970-375-4801 [email protected]
Trash & Recycling 970-375-5004 [email protected]
Parking 970-375-4960 [email protected]
Transit 970-259-5438 [email protected]
Utility Billing 970-375-5034 [email protected]
Water Dock (Bulk Water Filling Station) 970-375-4998 [email protected]

The customer service related staff serve the public by:

  • Maintaining utility accounts for residential and commercial water, sewer, trash, and recycling services.
  • Answering calls for Water and Sewer service emergencies or general questions.
  • Answering calls for Trash and Recycling service needs or questions.
  • Processing Parking citations and passes.
  • Processing Transit passes and answering route information.
  • Generating monthly utility service bills and answering questions regarding bills.
  • Conducting water meter maintenance and investigations.

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