Living in East Peoria I’ve always dreaded when it comes time to pay my monthly water bill. Having to mail in a paper check or drive downtown to drop it off in person is a real hassle. But recently the City of East Peoria rolled out a new online payment system for water bills that saves residents like me so much time and energy. Paying your water bill digitally is the way to go!
The City of East Peoria’s website now allows you to view your water account balance, see past bills, and make quick online payments 24/7. No more waiting in line at City Hall or hunting for a stamp. Read on to learn why paying your water bill online is so convenient and how the process works.
Benefits of Paying Your Water Bill Online
Here are some of the biggest advantages of paying your East Peoria water bill electronically:
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It’s fast and easy – Takes just minutes to log in and submit payment from your computer or phone app,
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Available anytime – Access your account and pay your bill 24 hours a day, 7 days a week.
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Avoid late fees – Online payments process quickly so your bill is always paid on time.
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Go paperless – Sign up for e-bills to reduce waste and clutter. Get bill notifications by email.
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Auto-pay – Set up recurring payments from your bank account or credit card,
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Payment history – Your account stores previous statements and payments for your records.
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Eco-friendly – Cut down on paper checks and envelopes. Online billing helps the planet!
Clearly, paying your water bill digitally streamlines the entire process. It’s easy, fast, secure, and environmentally friendly.
Step-By-Step Guide to Paying Online
Ready to start paying your City of East Peoria water bill electronically? Just follow these simple steps:
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Visit the municipal online payment website.
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Click on “New users register here” if first time. Provide your account number, email, and create a password.
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Returning users enter your email and password to log in.
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Select “Water” from the menu and choose proper account if you have multiple.
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Review amount due and enter payment details. Pick a payment method.
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Double check billing and payment info to ensure everything is accurate.
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Submit payment and wait for the confirmation page. You’ll also get a confirmation email.
And your water bill is now paid, just like that! The whole thing takes less than 5 minutes. Much better than mailing paper checks.
Tips for an Easy Online Payment Experience
Streamline the bill payment process even further with these helpful tips:
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Enroll in paperless billing to receive statements electronically.
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Sign up for autopay to have payments automatically deducted monthly.
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Update your payment method right on your account when your card expires.
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Add your water account to your account favorites for quick access.
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Set up reminders for your bill due date and payment confirmations.
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Download the mobile app to pay bills on the go from your smartphone.
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Contact utility customer service with any questions or payment issues.
Never Mail A Check Again!
Paying your East Peoria water bill online is clearly the more modern, convenient way to go. No need to deal with paper statements, stamps, envelopes, or trips to City Hall ever again. Everything can be handled seamlessly on your computer or phone in just minutes.
So do yourself and the planet a favor by going paperless. Ditch the outdated check writing and make the switch to online payments today! Your future self will thank you.
Frequently Asked Questions About Online Water Bill Pay
Here are answers to some common questions about paying your City of East Peoria water bill electronically:
Q: Is there any fee to use the online payment system?
A: No, there are no fees charged by the City to pay your water bill through their website. It is completely free to use.
Q: How long does an online payment take to process?
A: Payments made online are typically processed within 1 business day. The funds should be applied to your account within 48 hours.
Q: Can I set up recurring automatic monthly payments?
A: Yes, you can enroll in autopay through the website to have your water bill paid automatically each month. Just check the autopay box when entering your details.
Q: What payment methods can I use to pay my water bill online?
A: The City accepts Visa, MasterCard, Discover and ACH payments from checking or savings accounts.
Q: Is the online payment site secure?
A: Yes, the City uses industry-standard encryption and security measures to protect your personal account information and payment data.
Q: Who can I call if I need help with online bill pay?
A: You can contact the East Peoria Utility Billing department at 309-698-4716 for any questions or assistance with online payments.
So don’t hesitate – start paying your City of East Peoria water bill online today and join the digital world! It’s fast, easy, and secure. Your future papercut-free fingers will thank you.
Signing Up for Paperless Billing
Simply click on the required link under the Go Paperless section of the main overview screen. On the “My Profile” page click on the gray slide bar under the “Paperless Billing” column. Click “Submit” on the pop-up screen to change your billing preference. You will notice that the slide bar is now green and has been moved to the right. You are now signed up for paperless billing and will be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail. You will still receive a mailed paper reminder if your bill is past due.
What You Can Do on MyGovHub
MyGovHub is more than just an application to simply pay your current utility bill online. Through MyGovHub you can:
- Inquire on your utility billing account activity.
- Review billing, payment and usage history over the last two years.
- Make payments online by either debit/credit card or electronic check, at no additional charge.*
- Enroll in paperless billing – this means you would be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail.
* Please note that automatic payment is not available through MyGovHub, but can be set up by completing and returning the automatic payment form to the Citys Finance Department.
- Go to the MyGovHub Homepage.
- Create an account by providing a valid email address and a password (eight to 20 characters with one letter and one number) of your choosing.
- Verify your email address by clicking on the link in the email sent to you by the MyGovHub system.
- Add an account by clicking on the “Add Accounts” icon.
- Enter your service address exactly as stated on your bill but do not include East Peoria IL, 61611. Enter your account number without any dashes.