A Complete Guide to Paying Your City of Edmond Electric Bill

Living in Edmond, Oklahoma provides residents with a high quality of life, good schools, and a vibrant downtown. The city also offers excellent municipal services like power through Edmond Electric. As a customer, you receive a monthly electric bill from the City that covers your home or business electricity usage. Paying on time keeps your lights on and avoids any service disruptions. In this comprehensive guide, we’ll walk through the ways to pay your Edmond electric bill.

Overview of Edmond Electric Bills

Edmond Electric provides electricity to around 55,000 residential and commercial customers in Edmond. They bill monthly based on your kilowatt-hour usage measured by your home smart meter.

Bills also include fixed service fees, franchise fees, and taxes. Edmond Electric bills for net metering credits if you have solar panels. Bills are sent out at the start of the month and must be paid by the 20th to avoid late fees.

You can pay your electric bill through various options

• Online
• Phone
• Mail
• In person
• AutoPay

We’ll explore how each payment method works below. Staying on top of your electric bill ensures uninterrupted service.

Paying Online

The fastest and most convenient way to pay your Edmond electric bill is online through the payment portal.

Follow these simple steps

1. Go to edmondok.gov and click on “Payments” in the How Do I? menu up top. This takes you to the portal.

2. First time users must create an account. Enter your account number, email, password and security info.

3. Sign in if you already have an account. Your account overview displays.

4. Click “Pay Now” and enter your payment amount. Pick Visa, MasterCard, Discover or e-check.

5. Review payment info and submit. Your confirmation displays immediately.

You can pay online 24/7. Payments process instantly to your account. You can also go paperless and set up autopay through the portal.

Paying by Phone

To pay your Edmond electric bill by phone:

• Call 405-359-4541, the Utility Customer Service Line
• Select the billing and payments option
• Provide your Edmond Electric account number
• Make a payment by debit/credit card or electronic check
• Get a confirmation number when the payment processes

Phone payments made during business hours post to your account within 1 day. Allow 2-3 days for after hours or weekend payments.

Paying by Mail

To mail your payment to the City of Edmond:

• Write your 10-digit Edmond Electric account number on your check or money order
• Make payable to City of Edmond
• Include a phone number on the check
• Mail to:

City of Edmond
PO Box 268927
Oklahoma City, OK 73126-8927

It takes 5-7 days for mailed payments to process and post. Only use this P.O. Box to avoid delays.

Paying In Person

You can pay your Edmond electric bill in person at:

City of Edmond
Utility Customer Service Office
24 E 1st Street
Edmond, OK 73034

They take cash, checks, credit/debit cards, and money orders. Bring your paper bill or know your account number. In person payments credit to your account same day.

Office hours are Monday to Thursday 7:30am – 5:30pm and Friday 7:30am – 11:30am.

AutoPay

For automated payments, enroll in AutoPay where your bill amount is withdrawn from your bank account on the due date each month. To sign up:

1. Download the AutoPay form on the City website.

2. Enter your Edmond Electric account number, bank account and routing number.

3. Attach a voided check and sign the form.

4. Mail to:

City of Edmond
PO Box 268927
Oklahoma City, OK 73126-8927

Once processed, your payment will deduct automatically each month on the due date.

Payment Extension or Assistance

If you are unable to pay your electric bill in full by the due date, call Customer Service at 405-359-4541 immediately to make arrangements. Avoid service interruption by letting them know before your account becomes delinquent. They can discuss payment plan options or extensions based on your situation.

The City also offers limited bill payment assistance for senior and low income households who qualify. You can apply by phone or in person. Funds are limited but they try to assist customers facing financial hardships.

Key Tips for Paying Your Edmond Electric Bill

• Sign up for text/email reminders so you never miss a payment
• Pay online for 24/7 access and instant processing
• Keep your 10-digit account number handy for quick payment reference
• Contact Customer Service as soon as possible if you anticipate issues paying on time
• Consider AutoPay to have payments withdraw automatically each month
• Don’t mail cash – only use checks or money orders by mail

Paying your electric bill with the City of Edmond is easy when you know all the flexible options. Take advantage of online payments, phone payments, mail, auto pay, and in-person service at the Utility Office. Keeping your account current avoids disruption to your electric service.

Frequently Asked Questions

What are the ways I can pay my Edmond electric bill?

You can pay your Edmond electric bill online, by phone, through auto pay, by mail to the payment P.O. box, or in person at the Utility Customer Service Office.

What is the Edmond Electric Customer Service phone number?

To pay your electric bill by phone or ask questions, call Edmond Electric Customer Service at 405-359-4541.

Can I pay at the Utility Office?

Yes, you can pay your electric bill in person at the Utility Office at 24 E 1st Street in downtown Edmond. They accept various payment types and post to your account same day.

Where do I mail an electric bill payment?

If paying by mail, send your electric bill payment to:

City of Edmond
PO Box 268927
Oklahoma City, OK 73126-8927

What do I do if I can’t pay my electric bill on time?

If you cannot pay by the due date, call 405-359-4541 immediately to discuss payment plan options and avoid electric service interruption.

Is there assistance available for Edmond electric bills?

Edmond offers limited payment assistance for qualifying seniors and low income residents. Call 405-359-4541 to apply over the phone.

Paying your Edmond electricity bill is fast and easy when you use one of the available options. Follow this guide to pay online, by phone, through the mail, or at the Utility Office for prompt processing and on-time payments.