Paying your water bill is an essential responsibility for residents of Elgin, Illinois. There are several easy ways to pay your water bill through the city, so you can avoid late fees and service interruptions. This article will tell you when your bills are due, how much you can expect to pay, how to pay them, and how to understand them.
When are Water Bills Due in Elgin?
Depending on where you live in Elgin, water bills are sent out every month:
- Northwest region (west of Fox River, north of Route 20): due on 1st of the month
- Southwest region (west of Fox River, south of Route 20): due on 10th of the month
- East region (east of Fox River): due on 20th of the month
The due date is shown on your water bill Payments received after the due date will incur a 10% late fee on the water charges and a 5% late fee on sewer treatment charges
How Much Does Water Service Cost in Elgin?
Water bills in Elgin have several components including:
- Water usage – $5.09 per 100 cubic feet (748 gallons)
- Sewer maintenance – $1.81 per 100 cubic feet
- Refuse fee – $20.58 for single family homes
- Sewer treatment – Ranges from $2.95 to $3.93 per 100 cubic feet depending on customer type
- Water availability – Based on meter size, ranges from $12.85 to $1626.69 per month
The total cost depends on your household’s water consumption and meter size. The average monthly bill for a family of four is $80-100.
Ways to Pay Your Elgin Water Bill
Elgin offers several payment options to fit your needs:
- Online – Pay by credit/debit card or electronic check at City of Elgin Online Water Bill Pay.
- Phone – Call 311 or 847-931-6001 to pay by credit card with the City’s automated system.
- Mail – Send a check or money order payable to City of Elgin PO Box 88025, Chicago, IL 60680-1025.
- In person – Pay by cash, check or credit card at Elgin City Hall (150 Dexter Ct.) Monday-Friday 8am-5pm. An after hours drop box is also available.
- Auto pay – Sign up to have your bill paid automatically each month from your bank account.
The most popular options are paying online which is quick and easy, or setting up automatic bill pay to avoid late payments.
Understanding Your Elgin Water Bill
When you receive your water bill here are some key items to check
- Service period – This shows the dates covered by the current bill. Elgin bills monthly.
- Previous balance – Any past due balance from your prior bill.
- Payments – Payments received since your last bill.
- Water usage – Your consumption in 100 cubic feet units. Compare to prior months.
- Water and sewer charges – Based on your usage. Sewer is billed one month behind water.
- Other fees – Includes refuse fee and any penalties, adjustments or service charges.
- Amount due – Total payment due for the current billing period.
Tips for Reducing Your Water Bill
If your water bill seems higher than expected, here are some tips to reduce your usage and save money:
- Check for leaks! A small drip can waste hundreds of gallons per month.
- Install water-efficient showerheads and faucet aerators.
- Set your washing machine to use the appropriate water level for each load.
- Only run dishwashers and washing machines with full loads.
- Shorten your showers and turn off water when brushing teeth or shaving.
- Water outdoors only when needed and follow any watering restrictions.
- Consider installing a smart irrigation controller to automatically adjust watering times.
Paying your water bill on time is a responsibility of living in Elgin. Understanding the billing process, payment options, and your usage can help you manage this essential household expense. Reach out to the Elgin Water Department at 311 if you have any additional questions.
Automatic Bank Withdrawal (ACH – Direct Debit) Enrollment
Enroll by filling out a Utility Payment Authorization Agreement, attaching a voided check to the completed form, and submitting it to:
City of Elgin Finance Department 150 Dexter Ct. Elgin, IL 60120
Simply tell us which bank, savings and loan, or credit union checking account you would like to use to pay your utility bill. The rest is automatic. You will receive your bill as usual.
If you have questions about the bill, call 311 at least three days before the due date. If your bill is correct, there is no need to call. The bill is paid automatically and will appear on your next bank or credit card account statement.
The City of Elgins automatic water bill payment option allows you to:
- Save the hassle and cost of addressing and mailing an envelope.
- Make sure your water bill payment gets paid by the due date.
- Conveniently pay your water bill whether you are home or away.
The City of Elgin Water Department
FAQ
How much is water bill in Elgin IL?
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Type
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Rates Effective July 1st, 2023
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Residential
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$2.95 per 100 cu. ft.
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Commercial
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$3.19 per 100 cu. ft.
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Industrial
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$3.93 per 100 cu. ft.
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Governmental / Institutional
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$3.08 per 100 cu. ft.
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