Living in Fargo, North Dakota brings four distinct seasons and a vibrant, growing community It also comes with the responsibility of paying city water bills to keep services flowing smoothly Read on to learn the quickest, easiest ways to pay your City of Fargo water bill.
About City of Fargo Water Service
Over 120,000 people living in 45 square miles in the City of Fargo get water from the city. The Public Works Department manages water treatment and distribution.
Water supplied to Fargo homes and businesses comes from the Red River and underground aquifers. It is treated at the City of Fargo Water Treatment Plant to remove impurities
Paying your water bill promptly helps fund operation of the water system. It covers costs like:
- Treatment chemicals and electricity
- Water main maintenance and repairs
- System testing and monitoring
- Hydrant flushing and valve exercising
- New water main installation
- Customer service
Payment Options Offered
The City of Fargo offers water customers multiple options to pay bills conveniently
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Online – Pay via the online portal 24/7. It allows one-time or recurring payments.
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Phone – Call 701-241-1324 M-F 7:45am-4:30pm or use the automated phone payment line anytime at 701-401-9974.
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Mail – Send a check or money order to City Hall with your remittance stub.
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In-person – Pay with cash, check or credit/debit card at the City Hall Utility Billing counter.
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Drop box – Place a check or money order in the drop box behind City Hall.
Paying Online through the Payment Portal
The fastest, easiest way to pay a City of Fargo water bill is through the online payment portal at myfargo.epayub.com. Here’s how simple it is:
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Go to myfargo.epayub.com
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Enter your account number and PIN
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Select “Make Payment”
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Choose a payment amount and method
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Provide credit card details or checking account info
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Review payment info and submit
Payments post to your account within 24 hours using the portal. It also offers account management tools like paperless billing, usage tracking, balance alerts and more.
Paying by Phone
Call 701-401-9974 anytime to pay your City of Fargo water bill using the automated phone payment system. Have your account number ready to enter into the automated system.
Then follow prompts to enter payment info and receive a confirmation number.
Avoid Late Fees
To avoid late fees on your City of Fargo water bill:
- Pay the total amount due by the due date.
- Allow 2 business days for mailed or online payments to process.
- If the due date falls on a weekend/holiday, pay before.
- Contact the water department immediately if you’ll be late.
Arrange Payment Plans
If you’re struggling to pay your City of Fargo water bill, contact the water department before the due date to set up a payment plan.
They can spread balances over 2-3 installments. This prevents large late fees or service interruption.
Get Billing Questions Answered
For questions about your City of Fargo water bill, call 701-241-1324 or email [email protected]. The utility billing staff can help with:
- Clarification on charges
- Billing disputes
- Payment arrangements
- Leak adjustment requests
- Reporting moving/closing an account
Provide your account number when contacting for faster service.
Enjoy Water Service in Fargo
Reliable water service is essential for Fargo residents and businesses. Pay City of Fargo water bills promptly via the convenient online portal to avoid disruption. Managing your account online also lets you track usage and set up recurring payments for convenience. Keeping your account current contributes to high-quality water service the community depends on.
Start or End Utility Service
Complete the Start or End Utility Service Form to begin the request.
Contact the Utility Billing Department with any questions, comments or concerns and staff will be able to assist.
A new Utility Policy has been implemented effective immediately.
• Please carefully review your monthly utility statements. If your statement shows a “Previous Statement Balance”, your account may be subject to disconnection without further notice. • Courtesy notices (yellow cards) will no longer be left at a residence home. Meter Department employees will no longer accept payments. • A payment in full plus a $50 turn on fee will be assessed to restore service once water services have been disconnected for delinquent payment. • The Meter Department hours to reconnect water service are between the hours of 8:00 am and 3:00 pm Monday-Friday. • Credit card, debit card, cash or money orders will be the only form of payment accepted for restoring water service that has been disconnected for a delinquent payment. We will no longer accept personal checks to restore services.
Please call our office directly at 701-241-1324, option 3 to speak to a live person if you have questions regarding your utility billing statement.
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FAQ
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