You only have to pay one monthly bill for all of your major utilities in Fulton if you live there. This includes electricity, natural gas, water, sewer, and trash collection. Paying your Fulton utility bill on time each month ensures uninterrupted service.
In this comprehensive guide, we’ll explain everything you need to know about paying your city of Fulton utility bill, including:
- Overview of Fulton utility services
- When and how to pay your Fulton utility bill
- Payment options with the city of Fulton
- Setting up autopay
- Late fees and disconnection policies
- Payment assistance programs
- Contacting Fulton utility customer service
Whether you’re a new Fulton resident or have lived in the city for years this guide will walk you through the ins and outs of paying your monthly Fulton utility bill.
Overview of Fulton Utility Services
The city of Fulton offers bundled utility services including:
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Electricity – Fulton has multiple power sources and a 24/7 staffed power plant monitoring electrical distribution
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Natural gas: Fulton buys gas from Kansas and Oklahoma and sends it to the rest of the city through pipelines.
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Water – Fulton has a municipal water system powered by deep wells and water towers throughout the city.
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Wastewater – Fulton owns a wastewater treatment plant and sewer pipe network serving the city.
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Trash collection – Fulton provides trash pickup, recycling collection, yard waste removal, and more.
Fulton utility customers receive one monthly bill for all these services from the city’s Utility Billing department.
When and How to Pay Your Fulton Utility Bill
Fulton utility bills are due on the 15th of each month.
You have a few options to pay your Fulton utility bill:
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Online – Pay via the city’s online payment portal. You can make one-time payments or set up autopay.
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By phone – Call 573-592-3111 to pay your Fulton utility bill over the phone.
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In person – Bring your payment to Fulton City Hall at 18 E 4th St during business hours.
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By mail – Mail your payment in the return envelope provided with your bill. Allow 7-10 days for delivery.
Whichever method you choose, be sure your Fulton utility payment is received by the 15th of the month to avoid late fees.
Payment Options with the City of Fulton
The city of Fulton offers several options for paying your monthly utility bill:
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One-time payments – Make single bill payments through the online portal, by phone, mail, or in person each month.
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Autopay – Set up automatic monthly payments from your bank account or credit/debit card.
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QuickPay – Pay as a guest via the online portal without creating an account. You’ll need your account number.
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Cash, check, money order – Pay with cash, check, or money order at Fulton City Hall.
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Credit/debit card – Major cards are accepted online, by phone, or at city hall. A third-party processing fee applies.
Review your payment options and choose the method that works best for your needs each month.
Setting Up Automatic Payments with Fulton Utilities
The most convenient way to pay your Fulton utility bill is to enroll in automatic payments, also called AutoPay.
Here’s how to set up autopay for your Fulton utilities:
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Create an online account – Go to Fulton’s online portal and register for an account.
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Select AutoPay – In your account, choose the AutoPay option and pick a payment method.
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Set payment date – Choose what day each month you want payments automatically debited.
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Confirm enrollment – Review and accept the AutoPay terms and enrollment is complete.
With autopay in place, your Fulton utility bill is paid on time automatically each month. You can cancel or change your AutoPay option at any time through your online account.
Late Fees and Disconnection Policies
To avoid late fees or service disconnections, your Fulton utility bill must be paid by the 15th of each month. Here are the policies to know:
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A 10% late fee is charged if the bill is not paid by the 15th.
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A $25 fee is charged for any returned or failed payments.
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Accounts 15 days past due are issued a disconnection notice.
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If the bill remains unpaid, utilities are physically disconnected around the 25th of the month.
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A $50 reconnection fee is then required to restore service.
Paying your Fulton bill on time each month avoids these extra fees and potential service interruptions.
Payment Assistance Programs
If you are struggling financially and unable to pay your Fulton utility bill, assistance programs are available:
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The LIHEAP program provides federal bill payment assistance for qualifying incomes. Apply through the Missouri Department of Social Services.
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Payment plans can be arranged with the Fulton Utility Billing department by calling 573-592-3111.
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Local organizations like the United Way or Salvation Army may offer additional utility bill support.
Contact Fulton utility customer service to learn about bill help programs you may qualify for.
Contacting Fulton Utility Customer Service
If you have any questions or issues regarding your Fulton utility services or monthly bill, contact customer service for assistance:
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By phone – Call the Utility Billing department at 573-592-3111 during business hours.
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In person – Visit the utility customer service desk at Fulton City Hall.
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Online – Start a live chat or email [email protected] for help.
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After hours – For electrical or natural gas emergencies outside business hours, call 573-592-3180.
Fulton utility customer service representatives can answer billing questions, set up payment plans, take payments, and more.
Paying Your Fulton Utility Bill is Fast and Easy
Living in the city of Fulton provides the convenience of bundled electricity, gas, water, sewer, and trash services from the municipality. Paying your monthly Fulton utility bill is easy through the online portal, by phone, mail, or in person at city hall.
Now that you know when bills are due, how to pay online or enroll in autopay, and who to contact if you need assistance, paying your Fulton utilities is a breeze. Remember to pay by the 15th of each month to avoid late fees or disconnections. With the payment options Fulton provides, keeping your utility account up-to-date has never been simpler.
Customers with questions concerning their utility bill should email the Finance Department at [email protected] or call the Utilities Billing Desk at 573-592-311 Payments are due on the 15th of each month and can be made at City Hall or online.
Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization. The City of Fulton provides electricity, natural gas, water, sewer service, and solid waste through the Utilities Department. We send out one bill for all of these utilities. The employees of the utility work hard to keep the operating expenses down while maintaining a high quality of service. A full breakdown of our rates can be found here.
To report a power outage:
573-592-3170 Monday through Friday from 7:30 a.m. to 4 p.m 573-592-3180 After normal working hours, weekends and holidays
The City of Fulton has three primary sources of electrical power – Southwest Power Administration, Sikeston Power Plant, and Prairie States Energy Campus. Purchasing power from several sources as well as having peaking or emergency generation at the Power Plant gives the City of Fulton a diverse collection of energy resources.
The City of Fulton Power Plant is staffed 24 hours a day, 7 days a week. In addition to monitoring and scheduling electrical power for the City, the power plant control room also serves as the emergency center for the City after normal working hours, weekends and holidays. For any emergency call 573-592-3180.
Micah Harris, Electric Supervisor (573) 592-3170 Power Plant Supervisor (573) 592-3180
City of Fulton utility customers can receive a free energy audit. Appointments are available Tuesdays through Thursdays at 10 a.m. or 1 p.m. with an outside temperature of 40 degrees or colder to audit. The homeowner must attend the hour-long appointment. The Electric department detects cold air entering the home with an infrared gadget. The pictures are loaded into a program to create a booklet that shows areas of rooms where the most energy is lost and how to improve them. Suggested repairs may include: installing padded outlet covers, adding insulation, placing seals around windows and doors, etc. Some homes need only minor improvements to save money on their electricity cost!
To schedule yours: (573) 592-3170
To report the smell of gas:
(573) 592-3170 Monday through Friday 7:30 a.m. to 4 p.m. (573) 592-3180 After normal working hours, weekends and holidays
The City purchases natural gas from the Kansas and Oklahoma natural gas fields and transports the gas by contract over the Panhandle Eastern Pipe Line (PEPL) to the City’s connection to PEPL, near Hatton to the north of Fulton. It then travels to a station at the north end of the City and out to our residents. The City owns and maintains approximately 89 miles of natural gas mains.
The Gas Department also locates all City utilities for citizens, contractors and City crews. This is done as part of the State of Missouri One Call System. If anyone is going to excavate, they need to call 1-800-DIG-RITE (344-7483) at least 48 hours before excavation is set to begin, and the City will locate all City-owned utilities at no charge.
Jeff Dunavant, Gas Supervisor (573) 592-3170 1303 Westminster Ave.
The City of Fulton provides a full range of solid waste management services for residential and commercial customers. This includes trash, residential recycling, yard waste, and hazardous/household waste. Our drivers collect from different parts of town each day (detailed map below). Click here for additional information.
We alternate collection of recycling and yard waste each week with a detailed schedule included on our website and yearly in every customer’s utility bill. They are also available at City Hall or the Solid Waste Division. We also run a cleanup week in both spring and fall for large collections for free. Bulk item pickup can also be scheduled throughout the year for a fee.
Wendy Powers, Solid Waste Supervisor (573) 592-3176 Fax: (573) 642-4905
Utility Bill Explained
FAQ
How to pay Fulton County tax bill online?
Is there a way to pay bills online?
Can you pay Fulton County, GA property taxes with a credit card?
How do you pay the bills?
How do I pay my Fulton utility bill?
Payments are due on the 15th of each month and can be made at City Hall or online. Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization.
Is Fulton a public utility?
Fulton is one of a few public utilities in the nation that offers customers the convenience of receiving all of their major utilities from one organization. The City of Fulton provides electricity, natural gas, water, sewer service, and solid waste through the Utilities Department. We send out one bill for all of these utilities.
How do I pay my utility bill in Fullton Mo?
Customers with questions concerning their utility bill should email the Finance Department at [email protected] or call the Utilities Billing Desk at 573-592-3111. Payments are due on the 15th of each month and can be made at City Hall or online.
How do I make a payment to the city of South Fulton?
If you have received an invoice from the City of South Fulton Finance Department or Permitting Department, access the City of South Fulton Payment Portal to make a payment. * This portal does not accept payments related to municipal court cases.