Simplifying Your City Of Glendale Water And Power Bill Payments

Paying your water and power bill to the City of Glendale can seem complicated, with so many options and steps to take However, the city has made great efforts to streamline the payment process and give residents flexibility in how and when they pay their bills In this article, we’ll break down the different ways you can pay your City of Glendale water and power bill, from online payments to payment kiosks and everything in between.

An Overview of City of Glendale Water and Power

First, some background The City of Glendale Water and Power (GWP) is the municipal utility that provides water and electricity to the residents and businesses of Glendale, California GWP serves over 95,000 customers and maintains over 1,000 miles of water pipelines along with 600 miles of power lines and 15 substations.

As a municipal utility, GWP is owned by the City of Glendale and oversees the treatment, delivery, metering, and billing of all water and electricity within city limits. The utility has invested in sustainability efforts, including solar energy and recycled water programs to provide reliable and environmentally-responsible service to its customers.

Payment Options Offered by City of Glendale Water and Power

When it comes time to pay your GWP bill each month, you have several options to choose from. Here are the main ways to pay your City of Glendale water and power bill:

Pay Online

The easiest and most convenient way for most customers is to pay online through GWP’s customer portal. To pay online, first go to the GWP website and either log into your existing account or register for a new account.

Once logged in, you can view your current balance and usage history. Enter your payment info and submit – it takes just a few minutes. Online payments can be made by credit card, debit card, or e-check. You can even schedule recurring payments to be automatically drafted each month.

Pay by Phone

If you prefer to speak to a representative, GWP offers a 24/7 automated phone payment system. To use it, call (855) 550-4497 and follow the prompts to enter your account information and make a payment. You’ll need to have your payment card handy to complete the transaction.

Pay by Mail

For those who still like to pay the old fashioned way, you can mail in a check or money order payment. Be sure to include your remittance stub or write your account number on the check. Mail payments to:

Glendale Water & Power
PO Box 500
Glendale, CA 85311-0500

Allow 5-7 business days for mailed payments to process.

Pay in Person

You can also pay your GWP bill in person at the Glendale Civic Center Annex located at 5752 W Glenn Dr. Customer service representatives are available to take payments from 8am to 5pm, Monday through Friday (excluding holidays). You can pay by cash, check, credit/debit card.

Payment Kiosks

For quick, convenient in-person payments, GWP has a payment kiosk right outside the Civic Center Annex. The kiosk accepts cash, credit and debit cards and is available 24/7. Just input your account number and payment info and your payment will be immediately applied.

AutoPay

You can enroll in GWP’s AutoPay program to have your monthly bill automatically paid on the due date via credit card or bank account. This ensures your payment is always on time, plus it saves you time. Enroll through your online account portal.

Payment Assistance Programs Available

If you are having trouble paying your GWP bill, the utility offers assistance programs such as bill discounts and flexible payment plans:

• Glendale Care – Offers a 20% discount on water and power bills for qualifying low-income seniors and disabled customers.

• Helping Hand – Provides one-time bill assistance for customers facing financial hardship.

• Payment Arrangements – Allows customers to pay past-due balances over an extended timeframe while keeping services on.

Be sure to contact GWP at (855) 550-4497 if you need help with your bill.

Tips for Hassle-Free Bill Pay

Paying your City of Glendale utility bill doesn’t have to be a chore each month. Follow these tips for quick, painless bill payment:

• Go paperless with e-billing to receive bills electronically rather than by mail.

• Sign up for usage alerts to monitor your monthly charges and avoid surprises.

• Enroll in budget billing to have more predictable monthly payments.

• Use AutoPay to set and forget your bill payment each month.

• Pay early in your billing cycle to avoid late fees.

• Contact GWP immediately if you anticipate having trouble paying your bill.

• Log into your account regularly to stay on top of your balance and due dates.