Having reliable water and wastewater service is essential for every Houston home and business. The City of Houston provides water and sewer utilities to over 2 million residents across the over 650 square mile area. As a customer, you are responsible for paying your monthly water bill on time to avoid any service disruptions. The City offers an easy Quick Pay option to take care of your bill fast online.
Understanding Your Houston Water Bill
Your monthly statement from the City of Houston Public Works department contains detailed information on your water and sewer usage and charges. Key sections to review include:
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Account information – Lists your account number, service address, meter number, billing dates, and total amount due.
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Previous balance – Any unpaid balance carried over from your prior billing cycle.
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Payments – Shows payments received during the current billing period
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Water usage – Your consumption in gallons or cubic feet and associated rates for the monthly billing period.
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Wastewater usage – Based on your water consumption since most wastewater goes down drains.
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Taxes – Local sales tax and other applicable fees
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Total current charges – Full amount owed for the current billing period.
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Meter readings – Current and previous meter readings for the billing period.
Reviewing your water bill allows you to monitor usage for leaks or other issues that may cause spikes. Paying on time is crucial for uninterrupted service.
When to Pay Your Houston Water Bill
The City of Houston bills most residential customers monthly, while some commercial accounts are billed weekly or monthly based on usage levels.
Your due date is printed clearly on your statement, typically 20 days after the billing date. Payment must be received, not just postmarked, by the due date to avoid penalties.
If your payment is late, a 5% penalty will be assessed on balances over $25. Failure to bring your account current could eventually lead to water service shut-off. Pay promptly each billing cycle.
Pay Quickly Online with Houston Water Bill Quick Pay
The fastest and easiest way for most customers to pay their water bill is using the Quick Pay online payment portal at www.houstonwaterbills.houstontx.gov.
With Quick Pay, you can pay immediately anytime using your credit/debit card or electronic check. No need to worry about slow postal mail delivery.
How to Use Houston Water Bill Quick Pay in 3 Easy Steps:
Step 1) Go to www.houstonwaterbills.houstontx.gov
Step 2) Select “Quick Pay (by Check Only)”
Step 3) Enter your 10-digit account number, service address zip code, and payment amount owed. Then complete payment using your debit/credit card or bank account information.
Once submitted, your payment will be instantly processed and posted to your account. You’ll receive an email receipt for your records.
Quick Pay Benefits:
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Fast – Online payments post instantly to your account, 24/7.
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Convenient – Pay anywhere, anytime from your computer or mobile device.
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Secure – Payment portal uses encryption to protect your personal information.
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Simple – Just need your account number, ZIP code, and amount due.
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Savings – Avoid late fees by paying on time before your due date.
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Accessible – Setup an online account profile for greater visibility and features.
For the quickest billing payment option, Quick Pay through the City of Houston’s website can’t be beat. Pay in seconds to avoid late penalties and any service interruptions.
Other Ways to Pay Your Houston Water Bill
If you prefer not to pay online, the City of Houston offers other payment methods:
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By phone – Call 713-371-1400 and use the automated system or speak with a representative during business hours.
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By mail – Send check or money order to P.O. Box 1560, Houston, TX 77251. Allow 7-10 days for delivery before your due date.
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In person – Visit 611 Walker Street to pay by cash, check, money order, or credit/debit card.
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Auto-pay – Sign up to have payments automatically drafted from your bank account each billing period.
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Authorized pay sites – Pay at participating grocery stores and check cashing locations.
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Budget Billing – Pay a fixed amount each month based on your average annual usage.
No matter which option you choose, be sure to pay your water bill in full each month before the due date printed on your statement. Avoid late fees and potential shut-off of this essential service. Houston Water Bill Quick Pay online is the fastest and most convenient way to take care of your bill instantly.
