Living in Hurricane, Utah? Paying your city bills shouldn’t be a hassle. The City of Hurricane makes it easy and quick to pay your bills online by giving you a number of options. We will show you everything you need to know to pay your Hurricane city bills online in this complete guide.
Overview of City Bill Payment Options
The City of Hurricane allows residents to pay bills through the city website, by phone, automatic bank draft, mail, or in person. Here’s an overview of each method:
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Online – Pay bills via the Xpress Bill Pay system on the city website.
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Phone – The city does not accept payments directly by phone.
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Set up automated clearing house (ACH) payments from your bank account to be taken out automatically.
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Mail – Send a check or money order to the City Utility Department
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In Person – Visit the Utility Department at City Hall to pay by cash, check, credit/debit card, or money order
The most convenient options for most are paying online or setting up automatic withdrawals. Let’s look at how to use these paperless payment methods for City of Hurricane bills.
Paying Bills Online Through the City Website
Paying online through the Hurricane City website is fast, easy, and secure. Here are step-by-step instructions:
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Go to the City of Hurricane website.
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Click on “Online Bill Pay” in the top menu bar.
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On the Xpress Bill Pay page, enter your account number and last name.
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Select whether you want to pay the full balance or a partial payment.
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Enter your credit/debit card or bank account information.
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Select whether this is a one-time payment or you want to set up automatic payments.
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Review the payment details and click “Proceed with Payment”.
The payment will process immediately and you’ll receive a confirmation email with the transaction details. Payments made before 5 PM Mountain time on a business day will be applied to your account the same day.
Setting Up Automatic Bill Payments
For hands-off bill payment, set up automatic bank account withdrawals through the city’s ACH direct pay system. Here’s how to get started:
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Download the ACH Authorization Form from the city website.
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Complete the form with your City of Hurricane account number, bank account details, and signature.
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Attach a voided check to the form.
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Return the form in person or by mail to the City Utility Department.
Payments will be automatically deducted from your bank account on the 8th of each month. Notify the Utility Department at least 7 days before the 8th if you need to change or cancel the automated payments.
Creating a Website Account to Manage Payments
To unlock additional payment management options, create a website account on the City of Hurricane website. With an account you can:
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Store payment information for faster checkout.
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View payment history in your account dashboard.
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Set up text/email reminders for due dates.
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Receive paperless billing through email notifications.
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Submit meter readings online.
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Manage autopay settings.
To sign up for a website account, click “Create Website Account” on the City of Hurricane homepage. Provide your contact information and create a username and password.
Payment Tips and Best Practices
Follow these tips to smoothly manage City of Hurricane bill payments:
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For the fastest processing, pay online before 5 PM Mountain time on business days.
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Avoid late fees by setting up autopay or scheduling payments in advance.
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Contact the Utility Department to discuss increasing your autopay amount if needed.
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Save payment receipts for your records and to compare with monthly statements.
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If paying by mail, allow 7-10 days for checks to reach and process.
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If possible, pay from a bank account instead of credit card to avoid processing fees.
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Update your account information if you move or change banks to avoid rejected payments.
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Review statements regularly and report any unauthorized or fraudulent charges immediately.
What Bills Can be Paid Online?
The City of Hurricane allows online payments for the following utility and municipal bills:
- Water/sewer
- Waste/garbage collection
- Electricity
- Natural gas
- Stormwater
- Business licenses
- Dog licenses
- Court fines
- Permit fees
- Taxes
- Other city services
If you have questions about a specific bill, contact the City Utility Department for assistance.
Are There Fees for Online Payments?
There are no processing fees charged by the City of Hurricane for paying bills online through Xpress Bill Pay or bank account autopay.
If paying by credit or debit card, your card issuer may charge a convenience fee. There are no extra fees for paying directly from a bank account.
Avoid using third-party bill pay services, as they often charge service fees that do not go to the city.
Can I View Payment History Online?
Yes, when logged into your website account on the City of Hurricane website, you can view past payments made for utility bills and other city services. To see your history:
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Go to the city website and click “Sign In”
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Enter your account credentials
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Access your account dashboard
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Click on “Payments” in the top menu
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View and filter past payments made online or through autopay
This allows you to easily monitor payment dates, amounts, and confirm past bills have been paid.
Get Started with Online Bill Pay Today
Paying City of Hurricane bills online is fast, convenient, and secure. Sign up for automated payments or pay one-time bills through the city website. Create an account to unlock additional features for simplified bill management. Remember to avoid third-party services to prevent unnecessary fees. Contact the Utility Department if you have any questions or need assistance getting set up for online bill payment.
Applying for a Utility Account
Anyone needing utility services must complete and submit an application for service. A $20 turn-on or transfer fee is assessed with each application and will be billed on the first statement. Customers who are renting are required to pay a deposit of $300.
This deposit is refundable after two years of good payment history or will be applied to the final bill upon termination of the account and any remaining amount will be refunded. G ood payment history is defined as having no more than three late payments and no balances carried into the next month over a two-year period.
Customers who have purchased real property may have the deposit waived with documentation showing ownership of the property (e.g. Buyers Settlement Statement, Closing Disclosure and/or county website, etc.).
- Commercial Utility Application – Download the PDF version and fill out all applicable fields. Remember to fill in the Turn-On Date at the top of the application.
- Residential Utility Application – Download the PDF version and fill out all applicable fields. Remember to fill in the Turn-On Date at the top of the application.
If you are applying by email these items must be attached and emailed to [email protected] in order to have utility service transferred:
- Copy of Photo ID/Driver License – This is needed for anyone listed as an applicant on the Utility Application.
- Proof of Ownership – if the property has been purchased (e.g. Buyers Settlement Statement, Closing Disclosure, etc.) or a $300 deposit if it is a lease or rental (this deposit may be paid by phone if the applicant is out of the area).
- Call our office at 435-635-2811, ext. 4 if you have not received a follow up email verifying receipt of documents.
Service connection and disconnection requests must be received by noon in order to receive same-day service. Service requests received after noon will not be processed until the following business day. Please plan your moving schedule accordingly.
Please no Styrofoam, glass, or hazardous waste.
- List of items that can/should not be placed in your BluCan
- Search and find your pickup schedule by an interactive map.
- Washington County Solid Waste Website: https://wcsw.org/schedule-garbage-collection-trash-day-trash-pickup/
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Utilities
Email Utilities Mailing Address 147 N 870 W Hurricane, UT 84737
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Matt
Utility Clerk Phone: 435-635-2811, ext. 104
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Michelle
Utility Clerk Phone: 435-635-2811, ext. 101
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Layla
Utility Clerk Phone: 435-635-2811, ext. 114
Bill Pay Overview Tutorial
Does hurricane city charge a processing fee for Xpress bill pay?
The Xpress Bill Pay is the only method approved by The City of Hurricane for online payments. You will not be charged a processing fee for using this service. Using any other online payment system may result in additional credit card fees and charges. These extra fees are not passed on to Hurricane City.
Does hurricane city accept credit card payments?
Using any other online payment system may result in additional credit card fees and charges. These extra fees are not passed on to Hurricane City. If you have questions about which service you are using, please call the Utility Office at 435-635-2811. The Utility Department does not accept utility payments by telephone.
What services does the city of Hurricane provide?
The City of Hurricane provides culinary water, electricity, and storm drainage utility services for most areas within the City limits. The City also bills for sewer and garbage services on behalf of Ash Creek Special Service District and Washington County Solid Waste. Meter readings are taken each month for water and power usage.
How do I pay my doxo Bill?
Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of City of Hurricane (UT).