Living in the city of Joplin Missouri comes with various municipal bills for utilities and services. Paying these bills each month is easy and convenient through the city’s online payment system. In this comprehensive guide we’ll walk through everything you need to know to pay your Joplin bills electronically.
Overview of City of Joplin Bills
Residents and businesses in Joplin receive regular bills from the city for:
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Water, sewer and trash services – Provided by the City of Joplin Utility Billing Department. Bills are issued monthly.
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Municipal court fines – Includes traffic tickets, ordinance violations and other citations.
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Permits, licensing and other fees – Payment for various permits, business licenses, contractor licenses and other municipal fees.
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Property taxes: People who own property in Joplin pay real estate and personal property taxes every year.
Payment Options
The City of Joplin offers several ways to pay your bills:
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Online – Pay bills electronically through the city’s website using credit/debit card or eCheck.
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If you’d rather pay over the phone, call the Municipal Court or Utility Billing number.
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In person – Visit the Municipal Court or Utility Billing offices at City Hall.
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By mail – Send a check or money order via standard mail.
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Drop box – Place your payment in the drop box at City Hall.
Paying online is the simplest and most convenient option for most customers.
Paying Bills Online
The City of Joplin provides an online payment system to pay municipal bills electronically at joplinmo.org/onlinepayments. Here’s how it works:
1. Create an Account
Start by creating an online account. Click “New users register here” and enter your contact information. Create a username and password.
2. Log Into Your Account
Use your username and password to log into your account. The home page displays your account balance.
3. Select Bill to Pay
Choose the bill you want to pay – court fines, utility bill, permit fees, etc. Follow prompts to enter details.
4. Enter Payment Details
Select payment amount, then enter your credit/debit card or bank account information. Review payment details.
5. Submit Payment
Authorize the payment method and submit your online payment. The funds will be transferred instantly.
You’ll receive a confirmation email with your payment details. Log into your account anytime to view payment history.
Paying Utility Bills Online
Let’s look specifically at paying City of Joplin utility bills online. The direct website is jopl-egov.aspgov.com. Follow these steps:
1. Enter Account Number
Provide your Joplin utility account number located on your monthly bill.
2. Select Payment Amount
Choose whether to pay the total balance, make a partial payment, or pay a specific amount.
3. Enter Payment Method
Provide your credit/debit card information or bank account details for an eCheck payment.
4. Submit Payment
Authorize and complete the transaction. Your utility payment will process instantly.
5. Get Confirmation
You’ll receive an email confirmation with your payment details for your records.
Payment Processing Time
Online payments made before 2:00 PM Central Time on a regular business day will process the same day. Payments made after 2:00 PM, on weekends or holidays will process the next business day.
The payment system undergoes maintenance daily from 1:45-4:00 AM when payments cannot be processed.
Avoid Late Fees
To avoid late fees on your City of Joplin bills, make sure to pay your balance by the monthly due date. Since online payments process instantly, you can pay your bill up to the due date without penalty.
Set up email reminders through your online account to receive due date alerts. Pay a few days early if paying by mail.
Customer Service
If you have any questions or issues with your Joplin bills or online payments, contact customer service for assistance:
- Municipal Court: (417) 624-3426
- Utility Billing: (417) 627-2955
The City of Joplin makes paying your city bills quick and convenient through the user-friendly online payment system. Follow the steps outlined to securely pay court fines, utility bills, permits and more electronically from your computer or mobile device.
Some Joplin city employees to receive a pay increase
Where can I make a payment in Joplin?
In addition to online payments, payments sealed in envelopes can be placed in a drop-off payment box on the west side of Joplin City Hall, 602 South Main St. The finance department also accepts payments from 8 a.m. to 5 p.m. weekdays on the third floor of City Hall. For questions about billing or payments, call 417-627-2955. New look
Does Joplin have an online payment option for utility bills?
JOPLIN, Mo. – The City of Joplin says its online payment option for utility bills is now operational. On July 7, the City announced temporary changes due to computer system issues. Joplin then launched an investigation into its issues with the help of a cybersecurity firm. Today, Joplin gave an update about some of its services.
Where can I send a payment to Joplin City Hall?
City officials said using this service will help residents avoid lines, mailing payments or driving to City Hall to drop off their payment. In addition to online payments, payments sealed in envelopes can be placed in a drop-off payment box on the west side of Joplin City Hall, 602 South Main St.
Does Joplin accept credit or debit cards?
Welcome to the City of Joplin Utility Billing. This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. We accept Visa, MasterCard, American Express, and Discover debit and credit cards only.