A Guide to Paying Your City of Kerrville Water Bill

Having reliable water and sewer service from the City of Kerrville is essential for any resident or business. Paying your monthly water bill on time is your responsibility as a customer to keep service active. The City of Kerrville offers various convenient and flexible payment options to fit different needs and schedules. Read on for a comprehensive guide on how to pay your City of Kerrville water bill.

Overview of City of Kerrville Water Billing

The City of Kerrville provides water, sewer, and garbage collection utility services to the Kerrville area. As a customer, you receive a monthly utility bill for these services based on your usage and meter readings. Bills are mailed out around the 1st of each month and are due 15 days later.

It’s important to pay each bill by the monthly due date to avoid late fees and service interruptions. The City of Kerrville aims to make bill payment as simple and convenient as possible with options like online payments auto-draft phone payments, an in-person service counter, and more.

When are City of Kerrville Water Bills Due?

City of Kerrville utility bills are mailed to customers on or near the 1st of each month

The bill due date is the 15th of the month, so for example:

• February bills are mailed on or around February 1st, and are due on February 15th.

• March bills are mailed around March 1st, due on March 15th.

And so on for each month of the year. Mark you calendar with bill due dates and pay promptly each month to avoid late fees.

How Can I Pay My City of Kerrville Water Bill?

The City of Kerrville offers multiple options for conveniently paying your monthly water bill:

• Online Bill Pay – Pay via the City of Kerrville website anytime 24/7 using your account number. Debit/credit cards or eChecks accepted.

• Phone Payments – Call 833-262-5903 anytime to use the automated phone payment system.

• Auto Draft Payments – Enroll to have your bill paid automatically via monthly bank account debits.

• In-Person Payments – Visit the Municipal Utility Building at 701 Main Street in Kerrville to pay your bill at the service counter.

• Drop Box Payments – Place check or money order payments in the drop box located in the parking lot.

• Mail-In Payments – Send your payment check by mail to City of Kerrville Utility Billing, 701 Main Street, Kerrville, TX 78028

Choose the most convenient payment method for you each month. Consistently paying on time helps avoid penalties.

Tips for Paying Your City of Kerrville Water Bill On Time

Follow these tips and best practices for ensuring smooth on-time payment of your City of Kerrville water bill each month:

• Review your bill and mark the due date on your calendar as soon as you receive it.

• Pay online and enroll in autopay or e-billing for automated payments by due date.

• If mailing payment, allow 7 days for delivery before due date.

• Pay early in cycle – don’t wait until the due date is near.

• Contact City of Kerrville immediately if you anticipate difficulty paying on time.

• Partial payments can be made but full balance is due to avoid shutoff.

• Late payments after due date must be made in-person or via phone to avoid service interruption.

• Update account contact information if moving so final bills go to the right address.

Staying current on your City of Kerrville utility bill responsibilities ensures smooth service delivery.

Understand the Charges on Your Water Bill

When reviewing and paying your City of Kerrville water bill each month, understand what the various charges and fees are for on your statement:

Water Service – Charge based on the amount of water supplied and metered. Covers water system maintenance.

Sewer Service – Covers sewage collection and treatment. Based on metered potable water consumption.

Garbage Collection – Fixed monthly fee for garbage pickup service.

Utility Customer Charge – Fixed monthly administrative charge.

Late Payment Penalty – 10% penalty fee added to past due balances after due date.

Disconnect Fee – $35 fee if services interrupted for non-payment.

Reviewing the bill charges in detail can help you understand any usage spikes or discrepancies to address.

Avoid Water Service Shutoff with On-Time Payment

The City of Kerrville can disconnect water service for bills remaining unpaid after the monthly due date. This forces you into a difficult situation of paying reconnection fees and past due amounts in full to restore service. Don’t let it get to this point over a late water bill payment.

You can avoid shutoffs by:

• Paying on time every month, even partial payments if needed
• Communicating any payment issues quickly to City of Kerrville
• Making payment arrangements if unable to pay in full
• Responding immediately to shutoff notices with payment

Keeping your City of Kerrville water account current is vital for avoiding costly service disruptions.

Compare City of Kerrville Water Rates

When moving to the Kerrville area and establishing new water service with the City of Kerrville, compare their monthly water rates to neighboring areas:

Rates are subject to annual review and adjustment by Kerrville City Council. New customer deposits may also apply. Compare these rates to other providers when choosing Kerrville water service.

Closing or Transferring Service When Moving

Notify the City of Kerrville Utility Billing Department immediately if you are moving out of Kerrville and need to close or transfer service. Provide your closing service date and a forwarding address to send the final bill. This ensures you are not stuck paying for service at your old address.

To open new service in your name when moving within Kerrville, contact Utility Billing at least one day before needing service turned on at your new address. A deposit, activation fee, and valid ID will be required.

Reliable Water Service Supporting Kerrville

Having continuous water, sewer, and garbage utility services from the City of Kerrville provides immense value and public health benefits for the entire community. Paying your City of Kerrville bills fully and on time is your part in supporting proper operation, maintenance, and improvements of these essential systems. Take advantage of the ease and convenience of automatic payments, phone payments, online payments, and other options to keep your account current. Consistent on-time payment helps avoid headaches like shutoffs so you can focus on more important things!