Paying your utility bill to the City of Klamath Falls just got easier with online bill pay The city has partnered with Municipal Online Payments to offer fast, secure online payment options for water, sewer, sanitation, and other city services. This comprehensive guide will explain everything you need to know about setting up an account and making online payments to the City of Klamath Falls Utility Billing department
Why Pay Online?
Online bill payment for your City of Klamath Falls utilities has many benefits, such as:
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Convenience – Pay anytime, anywhere with an internet connection. No need to mail in checks or visit City Hall.
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Speed – Online payments post to your account immediately compared to mailing in a check which takes days to process.
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Security – Secure payment page keeps your personal and payment information safe.
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Flexibility – Setup autopay or make one-time payments. Multiple payment methods accepted.
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Paperless – Receive and view bills electronically to reduce waste.
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Cost Savings – Avoid late fees by paying on time. Online fees are less than over the phone.
Paying online helps you manage bills efficiently while saving time and money. It’s the smart choice for Klamath Falls utility customers.
How To Pay Your Bill Online
Following these steps to start paying City of Klamath Falls bills online:
1. Set Up An Account
Navigate to Municipal Online Payments and click “Register” to create an account. Enter your contact details, create a password, and agree to the terms.
2. Link Your Utility Account
Under “My Accounts”, click “Add Account”. Search for “City of Klamath Falls” and enter your 10 digit utility account number, without dashes or spaces, to link it.
3. View & Pay Bills
Once linked, your account summary and balance will appear. Select a bill and enter the payment amount to pay online.
4. Enter Payment Method
Input your credit/debit card or bank account information. Visa, MasterCard, Discover, debit cards, and e-checks are accepted.
5. Confirm Payment
Review the payment details and billing information before submitting. You will receive an email confirmation with a payment reference number.
And done! The full payment will post to your utility account automatically. You can return anytime to view billing history or setup recurring autopay.
Payment Methods Accepted
The City of Klamath Falls offers flexible online payment options:
- Credit & Debit Card – Visa, MasterCard, Discover, American Express
- eCheck – Use checking or savings account to pay, just provide routing & account numbers
- Cash – Take invoice to authorized pay stations around Klamath Falls
Card payments incur a flat $2.00 convenience fee. eCheck payments from a bank account cost $1.00 per transaction.
FAQs About Online Bill Pay
Here are answers to some frequently asked questions about paying City of Klamath Falls bills online:
Is it safe to pay bills online?
Yes, the payment portal uses industry-standard encryption to protect your data. Account registration and logins are secure.
When will my online payment post to my account?
Online payments post instantly, unlike mailed checks which take days to process.
Can I setup recurring automatic payments?
Yes! Enable autopay in your account to setup monthly recurring bill payments using your preferred payment method.
What is the cutoff time for same day payments?
Online payments made before 11:00 PM PST will post same day to your utility account.
What bills can I pay online besides utilities?
You can pay for sanitation services, business licenses, municipal court fees, and any other City bills.
Can I still mail in a check if I prefer?
Yes, the City still accepts mailed check payments if you choose not to pay online. But online is faster!
Paying your City of Klamath Falls utility and other bills online is easy, fast, and secure. Sign up for an account with Municipal Online Payments and conveniently manage payments anytime, anywhere while avoiding late fees. Go paperless and say goodbye to stamps with online bill pay!
About Our Water Meters
Remember that water meters are the property of the City of Klamath Falls, and should never be tampered with. If you need assistance in turning your water off or on for repairs or seasonal usage, please call our office at 541-883-5301 and one of our service representatives will gladly assist you by turning off your water meter. There is no charge for this service during regular business hours.
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Utility Billing
Contact Utility Billing Physical Address 222 S 6th Street Klamath Falls, OR 97601 222 S 6th Street Klamath Falls OR 97601 Directions Phone: 541-883-5301 Fax: 541-882-1418 Hours Monday through Thursday7:30 a.m. to 5:30 p.m.Friday7:30 a.m. to 11:30 a.m.Closed all major holidays. Directory