Making Bill Payments Easy in the City of Kyle

Paying bills can be a hassle, but the City of Kyle offers multiple convenient options to take care of your payments quickly and easily. Whether you need to pay a utility bill, court fine, or permit fee, the City has a solution for you.

Online Payments

The most popular way to pay City of Kyle bills is online. You can access the Utility Billing Payment Portal to pay your water sewer trash, and other utility charges. There is a $2.50 processing fee per transaction, but the convenience of paying at any time from your computer or mobile device makes it worthwhile for most people.

You can also pay court fines and fees through the online court payments portal. Traffic tickets, citations and other municipal court expenses can be resolved from the comfort of your home.

The online permit and licensing portal lets you safely use a credit or debit card to pay for building permits, license fees, and other things that the City needs paid.

Pay By Phone

If you prefer to talk to a real person to make your City of Kyle payment, call 877-829-9041 to access the automated phone payment system. It’s available 24/7 so you can pay on your schedule. You’ll need your account number and billing info handy when you call.

You can also call 512-262-3960 to speak with a customer service agent and pay over the phone with a card. However, on due dates call volume is extremely high so online or automated payments are recommended.

Pay In Person

The Utility Billing office at Kyle City Hall accepts in-person payments Monday through Friday from 8am to 5pm. The customer service window is open 9am to 4pm if you need assistance.

Drive-thru payment windows are also available at City Hall and the VFW parking lot on Front Street. You can quickly drop off check or money order payments if you have your payment coupon. Cash is not recommended in the drop boxes.

In-person payments with a card are subject to a $2.50 processing fee.

Pay at a Third-Party Location

For added convenience, you can pay your Kyle utility bill at any H-E-B Business Center or Walmart store. Just bring your payment coupon, and be aware that these locations may charge an additional service fee.

Automatic Payments

If you want to set it and forget it, automatic payments may be for you. You can authorize monthly auto-debit payments from your bank account or credit card so that your Kyle bills are always paid on time.

Pay by Mail

Some people still like to pay their City of Kyle bills by mail with a check or money order. Send your payment coupon along with the bill, and make sure it gets there before the due date.

Other Helpful Tips

• If paying online, use a debit card instead of credit to avoid processing fees.

• Sign up for paperless billing and automatic payments to avoid late fees.

• Paying early or paying extra can help build up a credit on your account for the next cycle.

• Let the Utility Billing office know if you need to set up a payment plan for large balances. Avoid disconnection with a customized payment schedule.

No matter your preferred payment method, the City of Kyle aims to provide convenient and secure options to pay your bill. Avoid stress and penalties by paying on time and leveraging the solution that fits your needs. Contact Utility Billing with any questions about your account, payment assistance, or the various ways you can pay your bill.