You have to pay the city of LaGrange, Georgia, your monthly utility bill for services like water, sewer, electricity, and natural gas if you live there. The City of LaGrange gives people and businesses a number of easy and timely ways to pay their utility bills.
In this comprehensive guide, I’ll walk through the various ways to pay your LaGrange utility bill, including:
- Overview of LaGrange Utility Services
- Paying Online Through the Customer Portal
- Paying by Phone, Mail or In Person
- Setting Up Autopay With a Bank Account
- Understanding Billing Cycles and Due Dates
- Avoiding Late Fees and Disconnection
- Payment Assistance Programs
- Tips for New Utility Customers
Whether you prefer the ease of paying online or mailing a check, LaGrange provides flexibility to suit your needs. Read on for details on how to pay your City of LaGrange utility bill.
Overview of LaGrange Utility Services
The City of LaGrange is the provider for the following utility services
- Electricity
- Natural Gas
- Drinking Water
- Wastewater/Sewer
Charges for these services are combined into one monthly utility bill. Residents and businesses are responsible for paying their bill by the listed due date.
The City’s Utility Department handles customer service, billing, maintenance and operations related to LaGrange utilities.
Now let’s review the various payment methods to pay your utility bill.
Pay Online Through the Customer Portal
If you live in LaGrange, the easiest way to pay your utility bill is through the City’s customer portal. To pay online:
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Sign into your account with your email and password
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Select “Make Payment” and enter payment details
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Review payment info and submit
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You’ll receive a confirmation email
The portal allows payments by credit/debit card or electronic check. You can also view previous bills and account history.
Pay by Phone
Call the City of LaGrange Utility Department at 706-883-2030 to pay your utility bill over the phone. Have your account number, amount due and payment details ready. Phone payments are processed immediately.
Pay by Mail
To pay by mail, send a check or money order to:
City of LaGrange Utilities
PO Box 430
LaGrange, GA 30241
Allow 5-7 days for mail delivery to avoid late fees. Write your account number on the check. Keep the payment stub for your records.
Pay In Person
You can pay your LaGrange utility bill in person at City Hall:
City of LaGrange City Hall
200 Ridley Ave
LaGrange, GA 30240
City Hall is open Monday-Friday from 8am-5pm. You can pay by cash, check or money order at the front desk. Bring your bill or know your account number.
Set Up Autopay
For easy automated payments, enroll in autopay through the online customer portal. This automatically pays your utility bill from your bank account each month.
To start autopay payments:
- Log into your utility account
- Go to My Profile
- Select Automated Payments
- Enter your bank account information
- Pick a payment date
You’ll get an email confirmation when autopay is scheduled. Your bill will be paid on time without any effort.
Understand Billing Cycles and Due Dates
LaGrange utility bills are sent monthly and are typically due 21 days after the billing date. The due date is printed on your bill.
Bills are generated on the same date each month depending on your service location. Check your previous bills to determine your billing cycle if you need to anticipate your next bill.
Payments received after the due date are considered late and incur additional fees. Pay on time to avoid penalties. Contact customer service if you don’t receive your bill.
Avoid Late Fees and Disconnection
If your utility bill is not paid by the due date, you will be charged a late fee of 10% on the outstanding balance. Multiple months of non-payment can result in service disconnection.
Disconnection notices are sent 15 days prior to the disconnection date. Your utilities will be physically disconnected if the past due amount is not paid. Reconnection fees also apply for resumed service.
Avoid extra costs by paying your LaGrange utility bill in full and on time every month. Notify the utility office immediately if you anticipate issues with payment.
Payment Assistance Programs
If you are struggling financially, the City offers programs that may help including:
- Payment arrangements – Set up installments
- HEARTS Program – Matches a portion of payment
- Project SHARE – Helps with heating bills
- LIHEAP – Federal heating and cooling assistance
Check if you qualify for any utility financial assistance. Communicate with the utility office early about difficulties making payments.
Tips for New Utility Customers
As a new LaGrange resident or business owner, keep these tips in mind:
- Set up new service in your name as soon as possible
- Provide accurate contact information for billing needs
- Sign up for online account access to easily pay bills
- Consider enrolling in autopay and paperless billing
- Note due dates on your monthly bills to pay on time
- Contact customer service with any account questions
City of LaGrange Mission Statement
The City of LaGrange will satisfy our customers and citizens by providing responsive and effective services, and well-maintained public infrastructure, which will add value to our community.
A City Inspired
Finding the right home is more than just square footage and the number of bedrooms; it’s about the place that you and your family actually want to live. And in LaGrange, that life includes playing on West Point Lake and enjoying classic spicy relish dogs with your neighbors at Charlie Joseph’s.
LaGrange is an enterprise city, which means utilities like power and water come directly from the city. So, calling your neighbor who cares is a lot nicer than being put on hold with someone thousands of miles away.
Leaders of LaGrange, Hogansville, West Point, & Troup County are joining forces to help clean up our county.
LaGrange is a growing progressive city just south of the busiest airport in the world, Atlanta’s Hartsfield International. Site Selection magazine ranked LaGrange the #1 Micropolitan area in Georgia, and tied for 16th in the country. It’s a place where business gets done.