A Guide to Paying Your Utility Bill with the City of Lake City

Paying your monthly utility bill is a routine task for households and businesses in Lake City The City of Lake City offers multiple options to pay your water, sewer, garbage, and other city service bills conveniently Read on for a comprehensive guide to understanding your utility bill and using the available payment methods.

Overview of City of Lake City Utility Bills

The City of Lake City provides essential services like water sewer garbage collection, and more to local homes and businesses. Usage rates and fees vary based on factors like

• Service address
• Meter size
• Actual usage amounts

Bills are issued monthly and reflect charges for the prior month’s usage. Common line items on Lake City utility bills include:

• Water usage fee based on gallons
• Sewer fee based on water usage
• Garbage collection monthly rate
• Stormwater fee
• Taxes and surcharges

Review your bill carefully each month to understand all the charges before paying. Bills are typically due 20-25 days after the statement date. Late fees apply to overdue accounts.

Payment Options from the City of Lake City

There are several easy ways to pay your monthly utility bill with the City of Lake City:

Online Bill Pay

• Pay via the Invoice Cloud online portal
• Secure automatic bank draft option
• Store payment methods for faster checkout
• Get email receipts

Phone Payments

• Call 844-512-2481 to pay by automated phone system
• Have your account number ready to complete payment

Mail-In Payment

• Send check or money order to City Hall at 205 N Marion Ave, Lake City, FL 32055
• Write your account number on the check
• Allow 5-7 days for mailed payments

In-Person Payment

• Visit City Hall at 205 N Marion Ave during business hours
• Make cash, check, money order, or card payment
• Get receipt immediately

Choose the most convenient option for you each month. Online and phone payments allow paying on your schedule 24/7.

Setting Up an Online Account

Paying online through Invoice Cloud is fast and easy. Follow these steps to set up your online account:

1. Have your latest utility bill handy to reference your account number, balance due, etc.
2. Go to www.lcfla.com and click on “Online Bill Pay”
3. Click “Register” to create a new account
4. Enter your account number, email, password, and other info
5. Agree to the terms and submit

After you sign up, you can check your balance, make a payment, set up auto-pay, and more whenever you want.

Making an Online Payment

When logged into your Invoice Cloud account, paying your bill online takes just a few minutes:

1. Click “Pay Now” on the account you want to pay
2. Enter payment amount (or pay full balance due)
3. Select payment method:
   • Credit/debit card
   • eCheck (from checking account)
4. Submit payment and get a confirmation number

The funds will immediately be transferred to the City to apply to your account balance.

Setting Up Automatic Payments

For hands-free bill payment, set up automatic bank draft through Invoice Cloud:

1. Log into Invoice Cloud and access your account
2. Click “Auto-Pay” from the menu
3. Choose your bank account
4. Pick the date for monthly auto-pay
5. Save your selection

On the date you selected, your utility bill will automatically be paid each month from your bank account. Update your auto-pay date or account details anytime through your online account.

Understanding Late Fees and Disconnection

To avoid penalties, be sure to pay your utility bill by the due date printed on your monthly statement. If payment is not received on time, here are the enforcement steps:

• Late fee – 10% charge added if not paid within 10 days of due date
• Disconnection notice – Mailed 15 days after due date if still unpaid
• Utility shut off – Around 30 days past due if bill still unpaid
• Reconnection fee – $25 during business hours, $40 after hours

Avoid extra fees and potential service interruption by paying on time every month. Contact the City Utility Billing office at 386-752-2031 if you expect difficulty paying on time in any given month.

Getting Account Help from the City

The City of Lake City’s Utility Billing department is available to help with any questions on your account, bill details, payment assistance, and more:

• Call 386-752-2031 during business hours
• Email [email protected] for billing questions
• Visit the office at City Hall, 205 N Marion Ave
• Contact by mail at 205 N Marion Ave, Lake City, FL 32055

The knowledgeable utility billing staff is ready to provide friendly, prompt support via phone, email, mail, or in person.

The City of Lake City offers online bill pay, phone payments, mail, and in-person options to pay your monthly utility services conveniently. Sign up for automated account access through Invoice Cloud for the easiest way to pay 24/7. Understand your water, sewer and other charges each month and pay by the due date to avoid penalties. Keep your utility account in good standing by utilizing the City’s bill pay choices that fit your needs and schedule.