How to Pay Your City of Lawton Utility Bill

Paying your monthly utility bill to the City of Lawton is easy and convenient with multiple options to suit your needs. This article will provide a comprehensive overview of the payment methods available online account management billing policies, and assistance programs for Lawton utility customers.

Lawton Utility Services

The City of Lawton provides electric, water, sewer, sanitation, and landfill services to residential and commercial customers within the Lawton city limits Utility billing is handled by the Finance Department – Utility Billing Division.

Lawton utility customers receive a combined monthly bill for all services at one property, Bills are mailed out around the 10th of each month and are due by the 27th to avoid penalties

The City of Lawton does not offer budget billing plans with fixed monthly payments. Customers are billed for their actual usage each month. Rates vary across the different utility services.

Pay Your Lawton Utility Bill

The City of Lawton offers several convenient ways to pay your utility bill each month.

Pay Online

For quick and easy payments 24/7, customers can pay their utility bill online through the City of Lawton website.

• On the homepage, click “Pay Water Bill” and enter your 10-digit account number and 4-digit PIN.
• Select whether you want to pay with credit/debit card or electronic check from your bank account.
• A $1.50 service fee applies to online credit/debit card payments. E-checks are free.

Pay by Phone

Call the City of Lawton Utility Billing office at (580) 581-3400 to make a payment over the phone. You will need to provide your account number and address.

• Phone payments can be made with a credit/debit card or e-check.
• Credit/debit card payments incur a $3.95 service fee. E-checks are free.
• The automated payment line is available 24/7. Live agents are available Monday-Friday 8am-5pm.

Pay by Mail

Simply mail your payment stub and check or money order to the address printed on your bill. Be sure to allow 5-7 days for delivery and processing to avoid late fees.

Mail utility payments to:

City of Lawton
Attn: Utility Billing
P.O. Box 1289
Lawton, OK 73502

Pay in Person

Visit the Utility Billing office on the 2nd floor of Lawton City Hall, 212 SW 9th Street, to pay your bill in person.

• Cash, checks, money orders, and credit/debit cards are accepted.
• A $3.95 service fee applies to credit/debit card payments.
• Office hours are Monday-Friday, 8am-5pm.

Other Payment Locations

The City has authorized some local businesses to accept utility payments. Look for the City of Lawton logo.

• Lawton Food Marts
• All American Check Cashing
• Moore’s Grocery
• EZ Money Check Cashing

These locations accept cash or checks only. Convenience fees may apply.

Auto Bill Pay

Forget about late payments by enrolling in recurring automatic payments through your bank account. Simply complete and submit the Auto Bill Pay form on the City of Lawton website.

Online Account Management

The City encourages customers to take advantage of the online self-service portal to manage utility accounts.

With an online account, you can:

• View bills and payment history
• Make one-time payments
• Sign up for auto bill pay
• Submit meter readings
• Monitor water usage
• Request service turn-on/off
• Update account information
• And more!

To create an online account, you’ll need your 10-digit account number and an activation PIN code that can be obtained by calling (580) 581-3400.

Billing Policies and Fees

Understanding Lawton’s utility billing policies can help avoid penalties or service interruptions. Key points include:

• Bills are issued monthly and due by the 27th of each month.
• A 10% late fee is applied to past due balances.
• Accounts 30+ days past due are subject to disconnection.
• A $30 fee is charged to reconnect services after disconnection.
• Cash, credit/debit card, or a bond are required to restore services after normal business hours or weekends.
• The City reads meters and issues bills monthly. Customers can submit their own meter readings online to correct estimates.
• Utility rates, fees, and policies are subject to change with Lawton City Council approval. Check the website for current information.

Payment Assistance Programs

The City of Lawton offers payment assistance programs to help qualified residential customers maintain essential utility services.

• Deferred Payment Plans – Payment extensions may be granted for customers with temporary financial hardships if they contact the City right away.

• Senior Citizen Discount – Seniors 65+ receive a 30% discount on residential electric service and 10% on other utilities.

• Project SHARE – Helps pay utility bills for low income families based on funds availability and eligibility. Apply through the Salvation Army.

• LIHEAP – Federally funded energy assistance program administered in Oklahoma by the Department of Human Services. Provides help with home heating and cooling bills.

If you are struggling to pay your City of Lawton utility bill, contact their office immediately to discuss your situation and options for assistance. It’s important to not let balances go unpaid. The City will make reasonable efforts to arrange payment plans or direct you to other aid resources.

Contact Lawton Utility Billing

For additional information on City of Lawton utility services, billing policies, online account management, or payment assistance programs, contact the Utility Billing office.

Phone: (580) 581-3400
Email: [email protected]

Lawton utility customers can easily pay their bills on time through the website, by phone, mail, or in person. Sign up for an online account to conveniently manage your City services and stay up-to-date on your usage and charges each month. Monitor your budget closely and don’t hesitate to ask about assistance programs if you struggle to pay on time. Maintaining utility services is essential for every household.