As a resident of Lenoir for over 10 years, paying my city water bill quickly and easily each month is important. The City of Lenoir offers several convenient payment options that I utilize including online bill pay bank drafts, drop boxes, mail, and in-person payments. In this article, I’ll outline the various ways to pay your Lenoir water bill and provide tips to make sure your payment is on time.
Why Pay Your Water Bill on Time?
Here are some key reasons why I make paying my water bill a priority each month:
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Avoid late fees – Paying after the due date results in annoying late charges,
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Prevent service interruption – Not paying can lead to water shut offs which are a hassle.
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Maintain good credit – On-time bill payment helps support your credit score.
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Schedule your finances – Paying bills on time allows you to plan your expenses.
For those reasons, I calendar my water bill due date each month and pay it as soon as I receive it. The City of Lenoir offers flexible options to fit my schedule.
Ways To Pay Your Lenoir Water Bill
If you live in Lenoir and need to pay your city water/sewer bill, here are all the payment methods to choose from:
Pay Online
The city partners with a third-party service to offer online bill pay. You can pay by e-check from a bank account or with a credit/debit card. To pay online, go to Pay Bills Online and select “Water and Sewer Payments.”
Bank Drafts
You can set up automatic monthly withdrawals from your checking or savings account. Complete the bank draft form and return it to City Hall.
Drop Boxes
The city has two drop boxes to leave check or money order payments – one outside City Hall and one at the Hudson Town Hall.
You can mail your water bill payment to:
City of Lenoir
PO Box 958
Lenoir, NC 28645
In Person
Bring your payment to the first floor of the City Hall building at 801 West Ave NW in Lenoir during business hours.
Over Phone
While you can’t pay directly over the phone, you can set up a payment by calling the utility billing department at 828-757-2165.
Tips for Paying Your Lenoir Water Bill
As a Lenoir resident paying city water bills for years, I’ve picked up some helpful tips:
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Sign up for paperless billing to get due date reminders by email.
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Avoid extra fees by paying the total current charges in full each month.
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Write your account number on the memo line of mailed checks for faster processing.
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Set a monthly calendar reminder on the bill’s due date so you never miss it.
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Pay a few days early by drop box or online to ensure on-time delivery.
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Contact billing quickly if you need to set up a payment plan for a high bill.
Paying on time every month prevents getting charged extra fees, keeps your water flowing, and maintains a positive payment history.
Why Lenoir Has Some of the Best Municipal Water
The City of Lenoir provides high quality, reliable water service to residents at very reasonable rates. Here’s why it’s some of the best municipal water:
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Pure source – Sourced from pristine Wilson Creek in the Blue Ridge Mountains.
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Advanced filtration – State-of-the-art membrane filtration removes contaminants.
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Strict standards – Lenoir water meets or exceeds all federal and state standards.
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Good taste – Careful monitoring optimizes purity and taste.
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Sufficient supply – Plentiful water source capacity for the growing region.
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Professional management – The water system is carefully maintained by experienced staff.
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Affordable rates – Lenoir water is very competitively priced compared to other cities.
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Reliable service – Supply and quality are consistent, with few disruptions.
Lenoir works hard to deliver high-quality tap water you can trust. Paying your water bill on time supports continued excellence.
Take Advantage of The Easy Payment Options
As a Lenoir resident, I appreciate how simple the city makes it to pay my water bill each month. With options like online payments, bank drafts, drop boxes, mail, phone and in-person, I can easily fit bill payment into my schedule.
City of Lenoir Water and Wastewater Customers
The City directly provides water and sewer service to City of Lenoir and the Town of Hudson residents connected to the City of Lenoir water and wastewater system. The City of Lenoir purchased the Hudson water and wastewater systems in 1999.
In addition to direct service, the City sells bulk water and receives bulk sewer from several organizations in Caldwell County. If a resident receives a water or sewer bill from these entities, they are getting water that was treated at the City of Lenoir Water Treatment Plant, or the City is treating their sewer at one of the Citys wastewater treatment plants.
Bulk Water Customers
- Baton Water Corporation
- Caldwell County
- Town of Sawmills
Bulk Wastewater Customers
- Town of Cajahs Mountain
- Town of Gamewell
- Town of Sawmills
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AMI Project
The City of Lenoirs Advanced Metering Infrastructure Project will upgrade all the water meters in the city and improve the citys meter reading system.
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Consumer Confidence Report
Consumer Confidence Reports (CCRs), also known as water quality reports or drinking water quality reports, provide customers with important information about the quality of their drinking water.
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Cross Connection & Back Flow Prevention
Cross Connection & Back Flow Prevention
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Divisions
The Public Utilities Department is organized into four divisions – utilities maintenance, distribution and collection, water treatment, wastewater treatment.
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FAQs
Frequently asked questions about City water
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LCRR Compliance
Information about the City of Lenoir Lead and Copper Rule Revisions Compliance efforts including frequently asked questions
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Mercury Minimization
Learn proper ways to dispose of household items that contain mercury and keep mercury out of our environment and water supply.
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Public Utilities Reports
Copies of the City of Lenoirs Annual Drinking Water Quality reports and Wastewater Performance reports.
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Rates & Fees
View rates and fees for water or sewer services.
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Water & Sewer Service
Learn how to sign up for water or sewer services and view deposit information and payment options.
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Water Shortage Response Plan
Information about the Low Inflow Protocol and Water Shortage Response Plan
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Jeff Church
Public Services Public Utilities Director Email Jeff Church Phone: 828-757-4459
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Public Utilities
Physical Address 510B Greer Circle SW Lenoir, NC 28645 510B Greer Circle SW Lenoir NC 28645 Directions Phone: 828-757-2154
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Services
Pay Water and Sewer bills online
FAQ
What is the phone number for Lenoir NC water bill?
How do I pay my water bill in Lenoir?
The City offers several ways for customers and residents to pay water and tax bills. The City of Lenoir partners with a third-party vendor to provide online payment services to customers at no charge. Customers that pay online will be directed to a different website to process their payments.
How do I pay a rent deposit in Lenoir NC?
Renters can pay their deposit online via the City’s bill pay site. If renters cannot pay online, they will have to bring payment to City Hall at 801 West Ave. NW, Lenoir, NC 28645. The city offers several payment options for customers. For questions about billing, call 828-757-2207 or 828-757-2209.
Does Lenoir have water & sewer?
The City directly provides water and sewer service to City of Lenoir and the Town of Hudson residents connected to the City of Lenoir water and wastewater system. The City of Lenoir purchased the Hudson water and wastewater systems in 1999.
What is Lenoir City water?
Established in unknown, the Lenoir City Water Water collects water from Surface Water Purchased. Under the authority of the Safe Drinking Water Act, the EPA requires Lenoir City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.