Making Bill Payments Easy in the City of Liberty

Paying bills can be a tedious task. It can quickly become too much to handle keeping track of due dates, mailing in payments, and making sure there are enough funds. The City of Liberty has made it easier to pay your utility bills and other city fees in a number of ways. The City of Liberty is making it easy and quick for its residents to pay their bills. There are online portals and drive-thru tellers.

In this article, we’ll explore the various bill payment options offered by the City of Liberty Missouri and the City of Liberty Texas. We’ll go over the benefits of each method and provide tips for setting up accounts to have the optimal bill-paying experience. Read on to learn how bill payment in the City of Liberty just got a whole lot easier!

Online Bill Pay Portals

One of the most convenient ways to pay your utility bills and other city fees is through the online bill pay portals offered by the City of Liberty. Both Liberty, MO and Liberty, TX have user-friendly websites where you can set up an account to manage and pay your bills digitally.

To start, you’ll need to have your account number handy. This is often in the upper right corner of your paper bill. You’ll also need your billing zip code to match your address. After signing up, you can see your current and past bills, see how much water you use every day, set up automatic payments, and get email alerts for things like leaks. Paying online is fast, secure, and allows you to skip the postage.

Some key benefits of paying bills through the online portal

  • Access your account 24/7 from your computer or mobile device
  • Schedule one-time or recurring automatic payments
  • Go paperless by opting out of mailed paper bills
  • Avoid late fees by paying on time, every time

Both cities encourage residents to register for an online account. Liberty, MO even includes a link to register in the monthly utility bill newsletter. Managing bills digitally can make your life easier, while saving resources like paper and postage.

Pay by Phone

You can pay your bills over the phone in both Liberty cities if you’d rather talk to a real person. Call the toll-free number given to talk to a person about making a payment on your account. This lets you pay whenever you want, without having to go to City Hall.

When paying by phone, you’ll need to provide:

  • Your account number
  • Billing zip code
  • Payment information like credit card or checking account

The phone system is available 24/7, so you can even pay your bill on weekends, holidays or during off hours when City Hall is closed. Talking to a real person can provide a sense of security for some customers compared to paying online. Plus it immediately confirms your payment.

Mail-In Payments

While less instant than online or phone payments, the old-fashioned option of mailing in a check or money order is still available to Liberty residents. To mail your payment, simply detach the payment stub from your paper bill and include it along with your check or money order in an envelope addressed to the City of Liberty.

Be sure to include your full account number written in the memo line of the check. This ensures your payment is credited properly. Allow 3-5 business days for your mailed payment to reach the city and be processed. As long as your envelope is postmarked by the due date, your payment will not incur a late fee.

In-Person Payments

Some people simply prefer the experience of paying their bills in person. Luckily, the City of Liberty provides several options for paying utility bills and other fees at City Hall or other municipal buildings.

In Liberty, MO you can visit the cashier’s window inside City Hall during business hours to pay with cash, check or credit card. A 24-hour drop box is also available outside the adjacent Liberty Police Department. Payments left in the drop box by 8am on weekdays will be collected and processed that day.

The City of Liberty, TX also has lobby hours for bill payment inside City Hall. Additionally, a drive-thru station is available on weekdays where you can pay utility bills without leaving your vehicle. An after-hours drop box is located at the drive-thru for payments outside of working hours. As with mailed payments, allow one business day for processing.

Sign Up for Reminders and Alerts

To prevent forgetting about due dates and avoid late fees, sign up for bill reminders through your online account portal. You can opt to receive emails or text messages when your bill is ready and when the due date approaches. For Liberty, MO residents, a link to each monthly utility bill newsletter is also emailed to paperless customers.

Another useful alert to enable is leak detection. This sends you notifications when unusually high water usage is detected, which could signify an ongoing leak. Catching leaks early allows you to get repairs made and possibly qualify for an adjustment on your bill for the excess water not actually used. Every drop counts when it comes to water conservation.

Auto Pay Makes Life Simple

The most hands-off approach to bill payment is enrolling in auto pay through the online portal. When activated, your bill is paid automatically each month directly from your specified credit card or bank account. No more keeping track of due dates or mailing envelopes. Auto pay deducts the amount due on the due date, so you don’t have to worry about late fees.

While automatic, you still maintain full control over the experience. Log in to your online account to view your bills and payment history. If needed, you can easily adjust the card on file or payment date. You’ll receive email reminders prior to the automatic payment to allow you to double check the amount or make manual edits.

Auto pay is ideal for both the city and its residents. The city benefits from consistent on-time payments and residents enjoy the convenience of one less bill to keep track of. Combined with paperless billing, auto pay makes utility bills and other city fees completely hassle-free.

Assistance Programs Available

For qualifying residents facing financial hardship, assistance programs are available in the City of Liberty. The city partners with Salvation Army and other nonprofits to provide utility bill support based on need and eligibility. Discounts are also available for seniors and disabled residents. Contact the city for details on applying for these bill assistance programs.

Budget billing is another offering that averages costs over the year so utility bills are more consistent month-to-month. This avoids much higher seasonal bills from increased usage in summer and winter. Liberty aims to help all its residents, regardless of income, manage utility costs effectively.

Let Us Know If You Have Any Questions

Paying your utility bills and other city fees should be quick, easy, and painless. The City of Liberty offers multiple options for managing your account and making payments in the way that suits you best. Whether online, by phone, in person, by mail, or automated, bill pay is now a breeze.

Where Would You Like To Pay?

  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa. Make a Payment This service uses a third party payment processing vendor.
  • Authorized Payment AgentsClick the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.*Important: To locate authorized payment locations that do not charge a convenience fee, within the Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. Find an Authorized Payment Center
  • *Temporarily closed due to Covid-19Come see us in person and one of our Customer Care representatives will be pleased to assist you. Location and hours of operation are listed below. Liberty Payment LocationsCustomer Service Hours Liberty 900 Truman Blvd Caruthersville, MO 63830Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 2 Industrial Loop Dr Hannibal, MO 63401Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 2751 N High St Jackson, MO 63755Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 916 N Green St Kirksville, MO 63501Walk-in Mon – Fri 8:00 AM – 4:00 PM Phones Mon – Fri 8:00 AM – 6:00 PMLiberty 1024 Linn St Sikeston, MO 63801Walk-in Mon – Fri 8:00 AM – 4:00 PM Closed for lunch 12:30PM-1:00pm Phones Mon – Fri 8:00 AM – 6:00 PM
  • Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:Liberty Utilities – Missouri PO Box 75660 Chicago IL 60675-5660
  • Call us if you have any questions or if you wish to make an automated bill payment by phone. Payments can be made by credit card, ATM debit card or checking account.1-855-872-3242

How Would You Like to Pay?

  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa. Make a Payment This service uses a third party payment processing vendor.
  • Payments for Paperless Billing Customers. Make a one-time payment or set uprecurring automatic payments using your checking account. Make a Payment

How to pay your City Utility Bill

How do I pay my city of Liberty utility bills online?

City of Liberty Utility customers can use the online utility management and payment portal to pay their bills, better understand their water consumption, sign up for leak alerts and more! Don’t have an online account yet? Register today» Mail in Your Payment: Please attach your stub and write your account number in the memo section of your check.

How do I send a bill to Liberty City Hall?

These bills are mailed on or about the 10th of each month and are due the 5th of the following month. For inquiries email us or call 816.439.4460. If you would like to set up automatic payments, please fill out the Automatic Payment Form and mail or bring it to the Finance Department, Liberty City Hall, 101 E. Kansas St., Liberty, MO.

How do I contact Liberty Utilities?

Customer Care: 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas) Looking to pay your bill? Explore all the convenient ways Liberty Utilities offers to get your bills paid on time. We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee.

How do I pay my utility bill online?

For your convenience, your utility bill payment may be made online anytime by clicking here: Online Utility Bill Pay. In-person utility payments can be made to the Utility Billing Department in the Lobby of City Hall, 1829 Sam Houston Street.

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