Paying your utility bill to the City of Loma Linda is easy when you know all the options available. As a Loma Linda resident myself I’ve tried all the different payment methods over the years and want to share my experiences to help others. There are so many convenient ways to pay your Loma Linda utility bill whether online, by phone, by mail or in person. Read on to learn about everything offered for City of Loma Linda bill pay.
Online Bill Pay
The easiest way for most people is to pay their Loma Linda utility bill online. You can do this through the City’s website by signing up for Citizen Self Service. This allows you to securely view your account, see your billing history, and make payments 24/7.
To get started, go to the City of Loma Linda website and click on “Pay Bill” at the top. This will take you to the log in page for Citizen Self Service. If you already have an account, simply enter your username and password. If you’re new, click on “Sign Up” and enter your account information to create a profile.
Once logged in, you’ll see your current balance and can make a payment by credit card or e-check right from your account. You can even set up autopay to have your bill paid automatically each month. It’s so convenient to pay online anytime day or night without having to mail anything.
Pay By Phone
If you prefer to pay your Loma Linda utility bill over the phone, that’s easy too. Just call 1-888-288-5614 anytime to use the automated payment system. This IVR (Interactive Voice Response) system is available 24/7 so you can pay at your convenience.
Simply follow the prompts to enter your account number and payment info to pay by credit card or electronic check. The whole process only takes a couple minutes. It’s great for those who want to pay their bill quickly without having to leave home.
Mail In Your Payment
You can always mail in your City of Loma Linda utility bill if you’d rather do things the old-fashioned way. Print a check or money order for the amount you owe and send it back with your bill in the envelope that came with it. Be sure to include your payment stub to credit your account properly.
Payments can be mailed to
City of Loma Linda
25541 Barton Road
Loma Linda, CA 92354
Allow 3-5 business days for your mailed payment to reach the City offices and be processed. Payments must be received by the due date to avoid late fees so be sure to mail it a few days early.
Pay In Person
You can also pay your Loma Linda utility bill in person at City Hall. Head to the Finance Department on the lower level to make a payment at the front counter. They accept cash, checks, credit cards and money orders for bill payment.
City Hall is open Monday-Thursday from 7am-5:30pm. You can stop by anytime during those hours to pay your bill face-to-face. If the lobby is too busy, you can also use the after hours drop box located in the parking lot on the west side of the library building. Just be sure to place your payment in an envelope marked “Finance Department”.
Payment Centers
For added convenience, Loma Linda has partnered with payment centers where you can pay your utility bill in person locally. Simply bring your payment stub to one of the following locations:
- 7-Eleven – 25712 Redlands Blvd
- BBVA Compass Bank – 25487 Barton Rd
- Loma Linda Market – 25111 Barton Rd
These payment centers accept cash, credit or debit. They charge a small service fee for the convenience. But it gives you another option if you prefer paying your bill in person at various locations in Loma Linda.
Auto Pay
My personal favorite bill pay method is setting up automatic payments, also called Auto Pay. This automatically pays my City of Loma Linda utility bill from my checking account each month. Once it’s set up, I don’t have to do anything – my bill gets paid on time without any hassle.
To start Auto Pay, print out an Auto Pay form from the City’s website or pick one up at City Hall. Fill it out with your account and bank account details and attach a voided check. Return the signed form to the Finance Department to get enrolled.
On the due date each month, your bill payment will automatically be transferred from your bank account. It’s easy, convenient and ensures you never miss a payment. I love the peace of mind Auto Pay gives me.
Financial Assistance Programs
If you are having trouble paying your Loma Linda utility bill, be sure to check if you qualify for any financial assistance programs. The Low Income Household Water Assistance Program (LIHWAP) provides grants covering unpaid water/sewer bills for qualifying households.
LIHWAP can pay up to $2,000 towards past due bills. Visit www.csd.ca.gov or contact your local LIHWAP provider to apply. This assistance is available to help families keep their water on during financial hardship.
Avoid Late Fees
To avoid late fees on your City of Loma Linda utility bill, be sure to pay the total due by the due date each month. Bills are issued around the 20th of the month and due 15 days later on the 5th. A 10% late penalty is added if payment is not received on time.
If your account becomes delinquent for 60+ days, your water service may be shut off. Reconnection fees start at $75 during business hours or $115 after hours. So pay on time to avoid penalties and service interruptions!
Summary
Utility Billing Self Service Update Loma Linda’s Utility Self Service has been updated. If you have issues signing in, please choose “Sign up” and register with your previous Self Service email to link your accounts. Any questions can be directed to the city’s finance department at 909-799-2845 or
Portions of Loma Linda have been placed under quarantine for the oriental fruit fly by the California Department of Food and Agriculture after detecting multiple flies in the city. For more information please call 1-800-499-1899 or visit the California Department of Food and Agriculture website by clicking the button.
City of Loma Linda City Council Meeting Mar 12, 2024
FAQ
How do I contact the city of Loma Linda?
Who is the mayor of Loma Linda CA?
Is Loma Linda water safe to drink?
What is the meaning of Loma Linda?
What services does the city of Loma Linda provide?
The City of Loma Linda provides the following utility services: The Finance Department oversees customer service requests, bi-monthly billings, and collection of payments related to these services. Residents can sign up for services at City Hall in the Finance Department, or call (909) 799-2845, Monday through Thursday, 7:00 AM to 5:30 PM.
Does Loma Linda have a utility self service?
Loma Linda’s Utility Self Service has been updated. If you have issues signing in, please choose “Sign up” and register with your previous Self Service email to link your accounts. Any questions can be directed to the city’s finance department at 909-799-2845 or [email protected]
How do I pay a bill in Loma Linda?
Please make your check payable to – City of Loma Linda. You can mail or pay at the Civic Center Locations. Bills are due and payable upon presentation and shall become delinquent and subject to a 10% penalty fifteen (15) calendar days after date of mailing.
Does the city of Loma Linda offer auto pay?
The City of Loma Linda also offers Auto Pay- Direct Debit from your bank account. Auto Pay permits your City of Loma Linda utility bill to be automatically transferred from your bank account for payment to the City of Loma Linda.