Paying your water bill on time is important to avoid late fees and service interruptions. The City of Longview offers various convenient options to pay your water bill online, by phone, by mail or in person.
Online Payments
The most popular and easiest way for residents of Longview to pay their water bill is online The city offers online payment through two services – Quick Pay Now (QPN) and e-Care,
To use Quick Pay Now you don’t need to register. Just go to the Online Payments page enter your account number and payment information and you’re done! It accepts credit cards and e-checks. Payments made after 10pm will be posted the next business day.
For e-Care, you’ll first need to register for an account on the city’s website. Once registered, you can login anytime to view your account details and make payments. e-Care also allows you to opt-in to paperless billing.
The benefits of paying online include:
- Convenience – pay anytime, anywhere with internet access
- Avoid late fees – online payments process quickly
- Payment history – view past payments for your records
- Paperless billing – reduce clutter and waste
Online payments are secure and no payment information is stored by the city. There are no added fees to use these online services either.
Pay By Phone
You can pay your Longview water bill easily over the phone using the city’s automated payment system. Just call 877-349-8039 and follow the prompts to enter your account details and payment info.
Payments by phone are accepted 24/7 by credit card or debit card. Payments made after 10pm will be posted the next business day.
This is a useful option if you don’t have consistent internet access or prefer talking to an automated system. No need to worry about holding times!
Pay By Mail
Paying by mail is best for those who prefer paper billing and payment. Simply fill out the payment stub from your water bill and mail it with a check or money order to:
City of Longview Utilities
P.O. Box 128
Longview, TX 75606
Be sure to mail your payment at least 5 business days before the due date to ensure it arrives on time. Late fees apply to payments received after the due date, regardless of postmarked date.
Pay in Person
You can pay your water bill in person at Longview City Hall, located at 300 W Cotton St. They accept cash, check, credit and debit card payments.
City Hall is open Monday-Friday from 8am-5pm, except on city holidays. You can also use the drive-up payment drop boxes in front of City Hall 24/7 to drop off check or money order payments. Be sure to include your payment stub.
Paying in person allows you to get assistance with billing questions from customer service staff. Just bring your latest bill and be prepared to show ID.
Recurring Payments
For ultimate convenience, Longview offers recurring payments so your water bill is paid automatically each month.
You can set up recurring bank account withdrawals (ACH) by filling out an authorization form available on the city’s website or at City Hall.
Or, if you have an e-Care account, you can set up recurring credit/debit card payments. Just login and complete the info under “AutoPay”.
Recurring payments avoid late fees, service disruptions and save you time. Just set it and forget it!
Payment Assistance
If you’re having trouble paying your water bill, Longview has programs that can help including:
-
Payment arrangements – Set up a payment plan to pay your balance over time.
-
Bill discount programs – Discounts are available for seniors and disabled residents that meet income criteria.
-
Utility assistance funds – Non-profit agencies offer help paying bills for qualified households.
Be sure to contact the city right away if you anticipate difficulty paying your water bill. They have options to help residents avoid service interruptions.
Request a Service Disconnect
Fill out an online form to request your utility service to be disconnected. Staff will contact you to confirm the request.
Pay Your Utility Bill Online
Pay your utility bill online 24 hours/ 7 days per week, except for brief periods of routine system maintenance.
Pay Water and Sewer bills online
FAQ
What is the phone number for Longview Water Department?
How much is the water bill in Longview, TX?
|
Water Charges
|
Inside City Limits
|
Outside City Limits
|
|
5/8″ Meter
|
$10.50
|
$19.14
|
|
1″ Meter
|
$26.25
|
$39.38
|
|
1 1/2″ Meter
|
$52.50
|
$78.75
|
|
2″ Meter
|
$84.00
|
$126.00
|
What is the phone number for the city of Longview?
How do I pay my Longview water bill online?
The City of Longview offers two easy ways to pay you water bill online with Quick Pay Now (QPN) and e-Care account access. There is no extra charge for either of these payment methods. All payment amounts are validated as real-time and accepted according to a prescribed schedule.
How do I access my Longview water utility account?
To access your account, enter your account numberand your password. Account Number: Password: Contact Us Water Utilities Website| City of Longview Website City of Longview Water Utilities Mail: P.O. Box 1952, Longview, TX 75606 Location: 300 W. Cotton St. – City Hall
Does Longview offer automatic utility bill payment?
Recurring ACH: For your convenience, the City of Longview offers automatic utility bill payment (Automatic Clearing House Debit) ( ACH) for its utility customers. An application form may be obtained at Longview City Hall or by downloading the application and information about automatic utility bill payment (PDF) .
Where is the city of Longview water utility?
City of Longview Water Utilities Mail: P.O. Box 1952, Longview, TX 75606 Location: 300 W. Cotton St. – City Hall The use of this site is subject to the City of Longview Privacy Policy and Disclaimer. © Copyright City of Longview, Texas