How to Pay Your City of Loveland Utility Bill

Living in Loveland provides you with excellent city services like water, sewer, stormwater, and trash pickup. As a resident, it’s important to pay your City of Loveland utility bill on time each month to keep these services uninterrupted In this comprehensive guide, I’ll walk through the various ways you can pay your City of Loveland utility bill

Online Payment

Using the City of Loveland website to pay is the fastest and easiest way to do it. Here’s how to pay online:

1. Go to www.lovgov.org and click on “Pay Utilities” under Quick Links.

2. On the utility billing page, click “Pay Your Utility Bill Online.”

3. Enter your 10-digit utility account number and 4-digit PIN code First time users will need to register an account

4. Select whether you want to pay the full balance or a partial payment.

5. Enter your credit/debit card or bank account information and submit payment.

Online payments are processed instantly, so you can have peace of mind knowing your bill is paid. The online system accepts Visa, Mastercard, Discover, American Express cards and ACH payments from checking or savings accounts.

I recommend setting up automatic monthly payments if possible, so you never forget and your bill gets paid on time without any late fees.

Pay by Phone

You can also pay your City of Loveland utility bill conveniently over the phone using the automated payment system.

To make a payment by phone:

1. Call 970-962-2111

2. Follow the prompts to enter your 10-digit account number and 4-digit PIN.

3. Choose whether to pay the total amount due or a partial payment.

4. Enter your debit/credit card number and expiration date or bank account details.

5. Stay on the line until you get confirmation that the payment was processed.

The automated phone payment system is available 24/7 for your convenience. Phone payments are fast and eliminate the need to go to City Hall or mess with checks and stamps.

Pay by Mail

If you prefer to pay your bill by mail, you can send a check or money order to:

City of Loveland Utility Billing
500 E 3rd St
Loveland, CO 80537

Please include your remittance stub to ensure proper crediting to your account. Allow 5-7 business days for your mailed payment to reach the City of Loveland and be processed. Payments must be received (not just postmarked) by the due date to avoid any late fees.

Pay in Person

You can also pay your utility bill in person at the City of Loveland Municipal Building:

500 E 3rd St
Loveland, CO 80537

The Utility Billing department is open 8am-5pm Monday through Friday, excluding holidays. Cash, check, debit and credit cards are accepted for in-person payments.

Some benefits of paying in person include getting assistance from staff if you have billing questions, avoiding mail delays, and getting instant payment confirmation. Just know that in-person payments take more time than online or phone payments.

Payment Kiosk

For quick, after-hours payments, an external walk-up payment kiosk is located on the north side of the City Municipal Building. This kiosk can accept cash, checks, and credit/debit payments without having to go inside.

The outdoor kiosk has extended hours into the evening and is lit for safety and convenience. Look for signage for “Utility Payments” to find the kiosk along the side of the building.

Avoid Late Fees

To avoid any late fees or service disruption, your City of Loveland utility bill must be paid by the due date printed on your monthly statement. Bills are typically due around the 25th of each month.

Late fees start at $5 or 1.5% of the overdue amount. Make sure to pay on time every month to prevent penalties. I highly recommend setting up automatic payments through your bank or on the website for worry-free billing.

Review the payment options and choose the method that fits your needs. Reach out to the Utility Billing department if you have any questions or need assistance with payment difficulties.

Other Billing Tips

• Update your account info if your mailing address changes
• Carefully review each monthly bill for accuracy
• Compare usage vs last year to identify leaks or wastage
• Request e-billing to receive bills electronically
• Inquire about budget billing to get the same amount due each month
• Check for utility assistance programs if needed
• Notify the city before making major plumbing repairs
• Submit meter readings regularly if you don’t have a smart meter

Keeping your City of Loveland utility account current avoids any collections actions or disruption to your essential services. Contact Utility Billing right away if you are struggling to pay your bill – they can explain available payment plans and assistance programs.