Living in the city of Lufkin Texas comes with many perks – a charming small town feel natural beauty, and a vibrant community. It also comes with utility bills for water, sewer, garbage collection and more. Paying these monthly bills is easy and convenient through the city’s online payment system. This article will walk through everything Lufkin residents need to know about paying city utility bills online.
What Online Payment Options Exist?
The City of Lufkin offers two options for paying your utility bills online
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Click2Gov – The city’s online payment portal specifically for utility bills. Access it at click2gov.cityoflufkin.com.
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Payment Portal – The general online payment system for various city bills and services. Access it through www.cityoflufkin.com.
Both options allow you to view account details, see current charges, and make secure online payments 24/7. Click2Gov provides the most utility-specific features while the Payment Portal covers utility bills plus other city payments.
How to Sign Up for Click2Gov
Follow these steps to create a Click2Gov online account:
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Click “Create New User”
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Enter your utility account number, email, and create a password
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Read and accept the terms and conditions
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Verify your email address by clicking the link sent to your inbox
Once registered, you can log in anytime to manage payments.
How to Pay a Bill on Click2Gov
Paying your Lufkin utility bill through Click2Gov takes just a minute:
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Login to your Click2Gov account
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Click “Make Payment”
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Select the account you want to pay from the dropdown
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Enter the payment amount and click “Continue”
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Enter your credit/debit card or bank account information
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Review the details and click “Process Payment”
That’s it! The payment will instantly process and post to your account.
Other Click2Gov Features
In addition to one-time payments, Click2Gov provides other useful features including:
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Storing payment methods for future use
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Viewing previous statements and payment history
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Setting up autopay to have payments processed automatically each month
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Updating account contact information
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Email/text reminders when bills are ready and due soon
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24/7 account access from desktop or mobile
Paying Bills Through cityoflufkin.com
The city’s main website has a payments page that covers utility bills plus other city services like municipal court fines, alarm permits, animal services fees and more.
To pay a utility bill on cityoflufkin.com:
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Click “Pay Bills Online”
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Select “Pay Utility Bills Online”
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Enter your utility account number and click “Search”
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Click “Pay Bill” for the account you want to pay
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Enter your payment details and submit
The process is very similar to Click2Gov. The main difference is the Payment Portal covers additional city payments, while Click2Gov is tailored specifically for utilities.
Payment Methods Accepted
The City of Lufkin accepts the following payment methods for online utility bills:
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Credit cards – Visa, Mastercard, Discover, American Express
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Debit cards
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Electronic checks – with routing and account number
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One-time or recurring autopay payments
The online system securely stores your payment information to use for future bills. You can edit or delete stored payment methods any time through your account.
Benefits of Paying Online
Paying your Lufkin utilities online provides many benefits:
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It’s fast – payments process instantly.
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It’s easy – complete payments in just minutes.
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It’s secure – the site uses encryption to protect your data.
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It’s convenient – access your account and pay 24/7.
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It’s automated – set up autopay to have bills paid on their own each month.
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It’s mobile – pay on any device using the website or apps.
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It’s efficient – avoid mailing checks or visiting City Hall.
Online payments give you greater flexibility and control over paying your Lufkin utility bill each month.
When Are Utility Bills Due?
City of Lufkin utility bills are issued monthly and are due by the 10th of each month. That gives customers about 30 days from the previous statement to make payment.
Accounts not paid by the 10th are considered past due. Late fees will be assessed if a bill remains unpaid after the due date. Using the online system makes it easy to see due dates and avoid late fees.
Can I Still Pay by Mail?
While paying online is highly recommended for convenience and security, the city does still accept mailed payments for utility bills.
To pay by mail, send a check or money order made out to City of Lufkin along with your payment stub to:
City of Lufkin
Utility Billing
PO Box 190
Lufkin, TX 75902
Please allow 5-7 business days for mailed payments to reach the city and post to your account. Paying online posts instantly so we highly suggest using Click2Gov or cityoflufkin.com for faster processing.
Enroll in Paperless Billing
You can receive your monthly utility bills electronically instead of by mail when paying online. This allows you to:
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Access bills instantly instead of waiting for delivery.
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Reduce clutter and paper waste.
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Receive emails when new bills are ready to view and pay.
To enroll in paperless billing:
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Login to Click2Gov
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Go to My Profile
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Select Paperless Billing
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Save your preferences
Going paperless lets you get Lufkin utility bills delivered directly to your inbox each month.
Get Started Paying Online
In just minutes you can be signed up and making electronic payments from anywhere, at any time. Plus you gain access to account management tools like paperless billing, autopay, payment history, usage tracking, and more!
Visit click2gov.cityoflufkin.com to create an account and start simplifying your utility bill payments today.
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How do I pay my city of Lufkin (TX) Bill?
doxo enables secure bill payment to City of Lufkin (TX) on your behalf. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers.
How do I pay my utility bill online in Lufkin?
FOR EXISTING USERS: If you have previously established a user account for online utility bill pay with the City of Lufkin, please click on Login then enter your complete utility account number, found on the left hand corner of your bill, and the password of your previously established user account.
How do I contact city of Lufkin (TX)?
Make billing inquiries directly by phone 936-633-0220 or email ( [email protected] ). I forgot my account balance. Where can I find my bill? Visit City of Lufkin (TX) to access your bill. What types of City of Lufkin (TX) payments does doxo process?
What is the Lufkin Water Department?
The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Angelina County. Lufkin residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.