How to Pay Your City of Madison Bills Online

There are many services, fees, and bills from the city government that come with living in Madison. Paying your city bills promptly is important to avoid late fees and penalties. You can pay all of your city bills online in one easy step, thanks to the city’s online payment system. We will go over all of Madison’s major bills and show you how to pay them online through the city’s payment portal in this detailed guide.

Overview of Common City of Madison Bills

As a Madison resident or business owner you may receive various bills and invoices from these city departments and services

  • Property taxes – Annual bill for taxes on real estate and personal property owned

  • Municipal services – Quarterly bills for water, sewer, stormwater, garbage collection, and landfill fees.

  • Parking and traffic fines – Citations for parking violations and other traffic offenses.

  • Pet licenses – Annual license fees for dogs, cats, and chickens.

  • Building permits – Permits for home renovations, improvements, and repairs.

  • Business licenses – Various business licenses, food/vending permits, and other fees.

  • Recreation fees – For golf courses, swimming pools, parks services, and athletic programs.

  • Transit fares – Passes, tickets, and commuter card payments for Madison Metro buses.

  • Court fees – Payments for municipal court citations, judgements, and related fines.

  • Public housing – Rent payments for subsidized CDA housing units.

  • Ambulance bills – Fees for ambulance transportation services.

Paying City Bills Through Official Website

The City of Madison offers a convenient online payment center to pay your city bills all in one place. Here’s how to use it:

  1. Go to the City of Madison ePayment website.

  2. Browse categories or use the search bar to find your bill or invoice.

  3. Select the correct bill type and provide any account or identifying details.

  4. Enter payment amount if applicable and select a payment method.

  5. Review details and complete the transaction.

  6. Receive confirmation email and payment receipt.

You can pay most city bills and fees through the online payment center using a credit/debit card or e-check. There are no processing fees.

Setting Up an Account for Recurring Payments

For frequent city bills, you can create an account to store payment information and schedule recurring payments. Follow these steps:

  1. Go to cityofmadison.com/accounts and select “ePayments”.

  2. Click “Register” to create a login and password.

  3. Add billers like property taxes, municipal services, pet licenses, etc.

  4. Save a payment method like bank account, credit card, or debit card.

  5. Schedule automatic payments or set payment reminders.

  6. Manage bills and view payment history from your account dashboard.

Having an account makes paying monthly, quarterly, or annual city bills quick and convenient. It also enables paperless billing and account management.

Paying Specific Madison City Bills and Invoices

The online payment center allows you to directly pay these specific city bills:

  • Property taxes – Search property address to access tax bill.

  • Municipal services – Enter 10 digit account number to pay water/sewer bill.

  • Pet licenses – Select license type; upload proof of rabies vaccine.

  • Parking tickets – Search by ticket number or license plate.

  • Bus passes – Purchase Metro Transit passes and tickets.

  • Building permits – Pay for major home improvement permits.

  • Business licenses – Renew or apply for business licenses.

  • Recreation fees – Pay for golf, swimming, parks activities.

  • Court fines – Resolve open citations and judgements.

  • CDA rent – Make subsidized housing rent payments.

Benefits of Paying Your City Bills Online

Paying your Madison city bills through the online payment center provides many benefits:

  • Convenience – Pay all city bills and fees in one place 24/7.

  • Efficiency – Make one-time or recurring payments from any device.

  • Paperless – Reduce clutter and waste with electronic billing and payment.

  • Secure – Protect your financial data through safe payment processing.

  • Control – Manage bills and track payment history from your account.

  • Savings – Avoid late fees, penalties, and suspended services.

  • Budgeting – Schedule payments to align with your paydays or due dates.

  • Simplicity – Easy online system saves time and hassle.

What to Do if You Cannot Pay on Time

If you cannot pay a city bill or fine by the scheduled due date, take one of these steps:

  • Request an extension – Contact the department to explain hardship and request a payment extension.

  • Set up a payment plan – The city may allow a payment plan to pay over time if you cannot pay in full.

  • Apply for fee waivers – Some city fees and tickets allow waiver applications for qualified residents.

  • Seek bill assistance – Nonprofit groups may provide financial help for bills like property taxes and utilities.

  • Get legal aid – If facing significant unpaid fines or legal issues, seek assistance.

The City of Madison offers a user-friendly online payment system to view and pay your municipal bills and fees. Creating an account enables convenient bill management and automated payments. Paying on time prevents penalties and maintains access to city services. Use the online payment center to easily manage all your Madison city bills.

Setting Up Your New Account

Visit step-by-step instructions on creating your account and enrolling in auto-pay.

Paperless Billing

  • You can enroll in paperless billing through the online payment portal.
  • Send an email to [email protected] with any questions.

Auto pay

  • Auto pay is available.
  • Create an account, or log into your account to set-up auto pay.

Pay without fees

  • There is no fee to pay your municipal services bill by e-check online or by phone.
  • There is no fee to pay your municipal services bill in-person with credit or debit card, cash, or check payment.
  • There is no fee to pay by mail with a check.

See water usage

  • View hourly water usage and set up threshold notifications through the online payment portal.

Features of the New Municipal Services Payment System

  • Pay municipal services bills
  • View your household’s water usage and set up threshold notifications
  • Sign up for e-bills and auto pay

Madison To Charge For Online Bill Pay

FAQ

What is the phone number for Madison Water Utility?

Please feel free to verify by calling Water Utility Customer Service at (608) 266-4641.

What is the average water bill in Madison WI?

Under the new plan, the water bill for an average residential customer who uses 4,000 gallons a month will increase from $17.24 per month to $19.51, or 13 percent. Even under this new rate structure, the water bill for a typical Madison residential customer is below the average Wisconsin water bill.

How do I pay my Madison Municipal Services Bill?

If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features. Your Madison Municipal Services bill includes charges for: Create an account, or pay as a guest. You can sign up for e-billing and auto-pay. Credit and debit cards: Card payments have a $2.95 service fee.

Why did the city of Madison move to a new payment portal?

The City of Madison moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, use auto-pay, or get high water use notifications, you will need to create a new account and re-sign up for these features. Register / Sign In

Does Madison have a new payment portal?

The City of Madison has moved to a new Municipal Services payment portal. To protect your banking information, existing accounts will not be moved to the new portal. If you use e-billing, set up auto-pay, or get high water use notifications, you’ll need to create a new account and re-sign up for these features.

How do I make a payment in Madison WI?

Make your payment in person by cash, check, or money order at our office in the Madison Municipal Building. Check payments can be placed in the drop box located in front of the City-County Building at 210 Martin Luther King, Jr. Blvd., Madison, WI 53703.

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