There are many great things about living in Maryville, Tennessee, at the foothills of the Great Smoky Mountains. However, you will have to pay city utility bills and property taxes that pay for services. Learn the easiest ways to pay your property, water, and sewer bills to the City of Maryville below.
About the City of Maryville
Nestled next to the Smoky Mountains, Maryville is the county seat of Blount County, TN. It was founded in 1785 and has grown to a population around 28,000 residents.
The City of Maryville provides a full range of municipal services including:
- Electricity
- Water and sewer
- Trash and recycling
- Police, fire, and emergency services
- Road maintenance
- Parks and recreation
- Community development
Paying utility bills and property taxes helps fund these essential services for the community
Payment Options Offered
The City of Maryville wants its residents to find it as easy as possible to pay their bills. Here are the payment options available:
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Online – Pay bills via the online payment portal anytime securely.
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Phone: You can pay your bills by phone at any time by calling 888-382-2262, which is the payment line.
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Mail – Send a check or money order to the mailing address on your bill.
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In-person – Visit the Municipal Center at 400 W. Broadway Ave. to pay with cash, check, credit/debit.
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Drop box – Place check payments in the overnight drop box at the Municipal Center.
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Auto-pay – Set up recurring automatic payments from your bank account
Paying Online
Paying City of Maryville bills online through the payment portal is the most popular option because of its convenience.
How to Pay Utility Bills Online
Follow these simple steps to pay your utility bill online:
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Select “Pay My Utility Bill Online”
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Enter your account number and 4-digit PIN
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Choose a payment amount and select payment method
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Provide credit/debit card details or bank account info
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Review payment details and submit
Paying Property Taxes Online
To pay property taxes online, you must first create an online account linked to your property records. Then you can log in and submit payments anytime.
If you don’t want to create an account, use the Guest Pay feature. It allows one-time payments without registration.
Phone Payments
Call 888-382-2262 anytime to pay City of Maryville bills by phone. Use your touch-tone keypad to enter info and make payments.
Automatic Payments
Forget late fees by enrolling in auto-pay. Your City of Maryville bills will be paid automatically each month directly from your bank account.
Sign up at maryvillegov.com/online-payments or in-person at the Municipal Center.
Payment Policies and Fees
Keep these policies in mind when paying City of Maryville bills:
- A 2.85% service fee applies to online and phone payments.
- Payments by check or in-person cash/check are free.
- Payments may take 1-2 business days to process.
- Accounts past due can’t pay online in the last 3 days before shutoff.
- A $20 fee is charged for returned checks.
Avoid Late Fees
To avoid late fees on your City of Maryville bills:
- Pay the full statement balance by the due date.
- Allow up to 48 hours for online payments to process.
- If the due date falls on a weekend or holiday, pay before.
- Contact the city immediately if you anticipate a delay in payment.
Get Billing Questions Answered
If you have questions or issues related to your City of Maryville bills, contact Customer Service at 865-273-3456 or email [email protected].
The friendly staff can help with:
- Clarification on charges
- Payment arrangement requests
- Disputes over high usage
- Reported errors on statements
- Account changes or updates
Live Life in Maryville
Maryville offers small town charm and outdoor adventure set against the scenic Smokies. Pay your city utility bills and property taxes promptly via the convenient online portal. Or use auto-pay or phone payments to save time. Keeping accounts current helps ensure uninterrupted services that make life in Maryville so enjoyable.
Need Help? Find out how to…
Office Hours are Monday through Friday from 8am to 4pm.
City of Maryville warn of utility bill scam
Does Maryville have a bill payment portal?
Customers of the city of Maryville will have more options for bill payment next month with its new self-service payment portal beginning in February. The secure portal is provided by Utilitec, the City’s utility billing service.
How do I pay my Maryville water bill online?
Maryville water customers are able to pay their water bills online. Clicking this button will redirect you to a secure website at www.municipalonlinepayments.com. A $0.85 convenience fee is added to each transaction completed through this website.
How do I contact Maryville utility?
More information about the portal will be available later this year. For more information or questions about a utility bill, visit maryvillegov.com or contact customer service at 273-3456. City of Maryville Utility customers have contacted us with questions and concerns about a third-party bill payment service named “doxo.”
Where can I pay my Maryville municipal bill?
Check payments may also be deposited in the overnight drop box in front of the Maryville Municipal Building. Additionally, customers can sign up at the municipal building for automatic bank draft – free of charge – which eliminates the need to remember to pay the bill each month.