How to Pay Your City of Medford Bills Online and In-Person

Living in the city of Medford comes with certain municipal bills for taxes, utilities, and other services. The city aims to make paying these bills as convenient as possible for residents and businesses through various payment options. This guide covers everything you need to know about paying city bills in Medford, Oregon and Medford, Massachusetts.

Online Bill Pay

The easiest way to pay any city of Medford bill is online through the city website. Both Medford, OR and Medford, MA have online payment portals to view and pay bills digitally.

To pay online in Medford, Oregon, visit the Make a Payment page You can pay utility bills, municipal court fees, permits, business licenses, and more The portal accepts Visa, Mastercard, Discover, and American Express.

For Medford, Massachusetts online payments, go to the Pay Bills & Excise Tax page You can pay real estate taxes, excise taxes, water bills, and parking tickets online

Benefits of paying city bills online include:

  • Convenience to pay anytime, anywhere
  • Fast processing with instant confirmation
  • Avoid mailing delays or trips to city offices
  • Secure encrypted payment processing

Both cities utilize third-party vendors to securely process online payments. Follow the step-by-step instructions to complete your transactions.

Pay By Phone

In addition to online payments, Medford allows city bills to be paid over the phone in some cases.

For bill pay by phone in Oregon, call the utility billing office at 541-774-2025. Have your account number ready to make a payment.

In Massachusetts, excise taxes and parking tickets can be paid by phone at 781-393-2550. The city treasurer’s office accepts payments over the phone.

When paying by phone, have your bill handy and follow the voice prompts. You will need to provide credit/debit card details over the automated system.

Pay By Mail

To pay a city of Medford bill through the mail, you must send a check or money order along with your payment stub from the bill.

In Medford, Oregon, utility payments can be mailed to:

City of Medford
Utility Billing
411 W 8th St
Medford, OR 97501

For Massachusetts, mail tax payments and tickets to:

City of Medford
Treasurer’s Office
85 George P. Hassett Dr
Medford, MA 02155

Allow 5-7 business days for mailed payments to be received and processed by the city offices. Include your full account number on checks to ensure proper crediting.

In-Person Payments

You can also pay city bills in-person at designated offices in Medford.

In Oregon, visit Medford City Hall at 411 W 8th St. The utility billing office on the 2nd floor accepts payments of utility bills, permits, business licenses, and other fees.

In Massachusetts, the treasurer’s office on the 1st floor of Medford City Hall at 85 George P. Hassett Dr takes in-person payments of taxes, parking tickets, and excise bills.

Both locations accept cash, checks, credit/debit cards and money orders as payment. Be sure to bring your bill or notice when paying in-person.

Auto-Pay

For hands-free bill payment, enroll in auto-pay through the city’s online bill pay portal. This automatically deducts the amount due from your chosen bank account on each bill’s due date.

You still receive paper or electronic bills for your records. Auto-pay just removes the manual step of making payments each month or quarter.

Payment Kiosks

Medford, MA has payment kiosks located throughout the city for easy bill payment. Kiosks are available 24/7 at:

  • Medford City Hall
  • Medford Public Library
  • Medford Police Department
  • Medford Fire Department

The kiosks accept credit/debit payments for parking tickets, property taxes, excise tax, and water/sewer bills. Simply enter your bill number and make a payment.

Seeking Assistance

If you are unable to pay a city bill, contact the relevant department to explain your situation and request an extension or payment plan. The city aims to work with all residents facing financial hardship.

For utility bills in Oregon, call 541-774-2025 for help. In Massachusetts, discuss tax and ticket issues with the treasurer’s office at 781-393-2550.

Paying your city bills promptly is important, but assistance is available if you need it. Reach out to make alternative arrangements.

Utilizing the available online, phone, mail, auto-pay, and in-person options makes paying city bills in Medford fast and convenient. Never let a municipal payment become overdue – choose the method that works best for your needs.

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FAQ

What is the phone number for the City of Medford utilities?

We encourage you to call our office at 541-774-2140 if you have any questions or concerns about the City of Medford’s utility bill.

What is the phone number for Medford MA excise tax bill?

Excise Tax To pay a bill, please contact [email protected] or 781-393-2550.

How much is water in Medford?

VOLUME CHARGES For customers without high-elevation charges (at gravity elevation)
First 5,000 gallons
$1.03 per 1,000 gallons
Next 20,000 gallons
$1.86 per 1,000 gallons
Over 25,000 gallons
$2.70 per 1,000 gallons

What is the phone number for Medford water bill?

For questions about your water bill, to start or stop service, make a payment, or other concerns, call our Customer Service representatives at 541-774-2430.

How do I pay my bills online in Medford?

The City of Medford provides a safe and convenient way for you to pay the following bills online: Please contact the Treasurer-Collector’s Office at 781 393-2550 to pay delinquent Real Estate, Personal Property, and Tax Title Bills.

How do utility fees work in Medford?

Utility fees help operate and maintain our city. These fees go towards maintaining the city streets, sewer and storm drain lines. Fees are also used to maintain parks, public right-of-ways and provides funds for public safety. The City of Medford offers several ways to pay your utility bill.

What do Medford residents pay for?

In most cities, residents are used to paying for water and electricity, telephone, garbage service, cable TV, etc. These are all “utilities”. In addition to water, most Medford residents pay for three City-owned utilities which are operated by the Public Works Department – sanitary sewers, storm drains and streets.

How do I pay a citation in Medford?

View and pay your utility bill. Pay citations filed with the Medford Municipal Court. Pay your downtown parking citation online or call 541-774-2082 to pay over the phone. Renew your business license online. Pay permit fees, schedule inspections and view inspection results. Provide information the services offered by Development Services.

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