How to Pay Your City of Mesa Utility Bill: A Comprehensive Guide

For people who live in Mesa, Arizona, the city has beautiful mountain views and a lively community. When you use city services in Mesa, it’s your job to pay your bill on time every month. There are many easy ways to pay at the City of Mesa, so there is one that works for everyone.

This comprehensive guide will walk you through the different ways to pay your Mesa utility bill We’ll cover online payments, phone payments, paying by mail, auto-pay, paperless billing, and more. Read on to learn the easiest methods for paying your Mesa bill on time

Paying Online

The fastest and most convenient way to pay your Mesa utility bill is through the city’s online payment portal. To access the portal visit www.mesaaz.gov and click on “Utility Billing” under the Residents tab. From there click on “My Utility Account” to reach the log-in page.

If paying online for the first time, you’ll need to register for an account. Have your previous Mesa utility bill handy to reference your account number, home address, and phone number, which are required.

You can view your bill, see your payment history, make one-time payments, set up recurring auto-pay, and sign up for paperless billing at any time after you’ve registered. The portal accepts credit cards, debit cards, or electronic checks for secure payment.

Paying by Phone

You can pay your Mesa utility bill over the phone in a few different ways:

• Call the city’s automated pay-by-phone system at (480) 644-2221. Follow the prompts to enter your account details and payment info.

• Call (480) 644-2221 during regular business hours to speak with a customer service agent who can take your payment over the phone.

Phone payments can be made by credit/debit card or electronic check. Your payment will post to your account right away to avoid any late fees or service disruption.

Paying by Mail

If you prefer to mail in your utility payments, simply send your check or money order along with the payment stub from your bill to:

City of Mesa
PO Box 1466
Mesa, AZ 85211-1466

Be sure to mail your payment at least 7-10 days before the due date listed on your bill to ensure on-time processing. Include your account number on the check or money order for easy application.

Paying in Person

To make an in-person utility bill payment with the City of Mesa, visit the Cashier’s Office located at:

City of Mesa
55 N Center St #100
Mesa, AZ 85201

The cashier’s office accepts cash, checks, money orders, and credit/debit payments. This location is open Monday-Friday from 8:00am-5:00pm, except on major holidays. In-person payments allow same-day posting to your account.

Setting Up Auto-Pay

For maximum convenience, consider enrolling in the City of Mesa’s auto-pay program. This authorizes the city to automatically charge your credit card or withdraw funds from your bank account each month to pay your utility bill.

With auto-pay, you’ll avoid late fees, free up time, and streamline bill payment. Your bill will be paid accurately and on time, every month. To enroll, log into your online account or call the utility billing department.

Going Paperless with E-Bills

You can also opt to go paperless when managing your Mesa utility account. Instead of mailed paper statements, you’ll receive email notifications when your monthly e-bill is ready to view and pay online.

Going paperless helps reduce clutter and waste. E-bills contain the same information while letting you access your bill anywhere using your computer, phone, or tablet. Enable paperless billing when registering your online account.

We Make Paying Your Bill Quick and Easy

As a Mesa resident, paying your monthly city services bill should be simple and straightforward. The City of Mesa offers flexible options like online, phone, mail, auto-pay, paperless billing, and more.

If you have any questions about paying your Mesa utility bill, our customer service team is ready to help. Contact us at (480) 644-2221 or visit www.mesaaz.gov. We look forward to serving this great community.